Floyd's 99 Barbershop

Fantastic experience: Great service, people and atmosphere. I had a great experience here.

Fantastic experience: Always a good time stopping by. Barbers are great at what they do for sure! I was really impressed when I came through and got a cut from Mac. He was fast but also somehow detail oriented! He understood exactly what I was looking for and gave me a great cut!

Fantastic experience: Mac was super cool. Definitely going back to him for my next cut cant recommend him enough!

Fantastic experience: Lauren is the best stylist -I’ve gone back many times due to her skill and overall friendliness. The entire location makes you feel welcome and respected as a customer. Their prices are reasonable as well. Don’t hesitate to get your haircut here.

Fantastic experience: I hadn’t been to get my haircut professionally done in a while, but I wanted something different so I decided to go into the Floyd’s and it was great! Ava was the stylist and she I told her what I wanted she made some recommendations based on my current hair length and color. She nailed it, and I’m super pleased with my new cut.

Fantastic experience: Kerry always gets me right with a fresh clean cut.

Fantastic experience: Great vibe, amazing stylists. I'll definitely be coming back.

Fantastic experience: Always a good experience here if you are a girly even! Nikki is really good at understanding and acting on my abstract multi picture ideas with my self butchered attempted hair. Anastasha was just down to help me toward my next hair style goal and give me more time relaxing in the shampoo as a stressed mom. All good! Always an appointment is best though! They have also been kind to keep attempting my kids haircuts to check if their brave enough yet. Get the tea tree shampoo and conditioner if you want a refreshing experience. Hot towell with shampoo.

Fantastic experience: I can’t say enough good things about Pixie at New Center Pointe location. Her attention to detail goes far beyond just my hair—she truly listens, remembers, and cares. Every cut feels thoughtfully tailored to me, not rushed or generic. What really sets her apart is how she pays attention to my life as well, checking in, remembering the little things, and creating a space that feels genuinely welcoming and safe. I always leave feeling confident, refreshed, and understood. She’s not just an amazing stylist, she’s a rare kind of person who brings care and intention into everything she does.

Fantastic experience: Pixie is the only person I trust to cut my hair anymore. A very talented stylist and, bonus, she's awesome. I leave looking and feeling better every time I see her. Thanks Pixie.

Fantastic experience: Ariel did an amazing job cutting my 8yr old son’s chin-length hair today. She gave him an undercut with a fade, and the result was exactly what he was hoping for. Her service was excellent—patient, skilled, and attentive. The facility itself is clean, has an amazing vibe, and very welcoming. We are absolutely come back and highly recommend Ariel to anyone looking for a great haircut!

Fantastic experience: Great friendly full service barber. William aka Will is the best.

Fantastic experience: Very kind and did a great job on my son's hair! Listened to what he wanted done, asked questions, and was just all around a fantastic experience! We saw Nikky V.!

Fantastic experience: Been going to Floyd’s for years, never got around to writing a review though. All their barbers are skilled and take passion in what they do… I’ve seen first hand through Sean who used to always cut my hair, it always came out just the way I liked it. I’ve most recently been going to Bryan. He’s done an exceptional job. I asked for a mid fade 2’, and to leave an inch and a half on the top… and he was able to go off of simple instructions, and my hair was cut in about 20 minutes. The price for the Floyd’s cut was $38, I tipped $7 so $45 total… great deal considering I usually only get a haircut every 3-4 months. Their staff and the atmosphere is always pleasant! I’d definitely recommend going to Floyd’s if you’re overdue for a haircut.

Fantastic experience: I recommend Veronica R! She hooked me up with my fade/pixie cut. I’m picky and she didn’t disappoint, I love my birthday haircut! Thank you!

Fantastic experience: Got a great haircut and beard trim from Daniel. Very friendly and did an awesome job! Thank you

Fantastic experience: I love the shops atmosphere and how friendly the front desk people are when checking in. However, I also want to give a full shoutout to: AVA! When I moved here I was nervous about finding a new stylist. Ava not only was so welcoming from the very beginning, but she understands the assignment. Any reference photos I’ve shown her she takes it and makes it 1000 times better and adds her own touch. There has never been a time since going to her where she has not done an excellent job. I went in wanting to originally grow out my hair, but then decided to chop it off and ever since I have had amazing compliments about this being my best haircut/style. I enjoy my appointment days and look forward to seeing her because she is very friendly, too. She is genuinely an amazing human. :)

Fantastic experience: Barb was really great at listening to what we wanted and making suggestions, her knowledge regarding different hair types was evident and appreciated.

Fantastic experience: I’ve been taking my 5yo son to see Lauren for the past few month and I couldn’t be happier!!! She’s patient and so sweet with him. He used to be very nervous when it came to haircuts but that all changed because of her, he looks forward to every appointment. It’s to the point that he hops up in the chair and I go sit in the waiting area so they can have their chat time together! Thank you Lauren for creating an environment that he thrives in!

Fantastic experience: The experience here is always great. Men’s haircuts done right!

Fantastic experience: Anastasia O is amazing! Great staff and atmosphere here! Love my hair as always!

Fantastic experience: Pixie did great! Love my hair cut

Fantastic experience: The customer service was outstanding. The cut was great and Natasha had great attention to detail. The shop was clean and welcoming as well. I will definitely be back.

Fantastic experience: This is a great place for all your hair needs.

Negative experience: Worst haircut I’ve ever gotten in my life, definitely never going back there, there’s not way they got a young woman with not experience or clue what she was doing to take in customers, horrifying, had to go to a different barbershop to try and fix that mess

Negative experience: If I could give it 0 stars I would not only are the haircuts not that good but idk what the point of advertising walk ins is if you're just gonna deny people when they walk in without an appointment.

Fantastic experience: Pixie is incredible! She brought my hair back to life and made me feel super comfortable in her chair as someone who's always nervous getting my curly hair cut

Negative experience: This is my first time at Floyd’s and probably my last. I went in for a beard trim. I asked for a goatee beard fade; I even showed the young lady a picture of exactly what I wanted. Not only did my trim come out incorrectly but she cut my ear with the clippers. She also jolted me backwards by not telling me she was leaning me backwards in the chair.

Fantastic experience: Me and my daughter have had some rough times over the passed year or so. For our hair type. We had found Sami forever ago. We found out she is back!!!! Oh my goodness me and my daughter left so happy!!! And not just happy for us but our hair happy!!! Hair was washed! Beautifully cut! Still what we wanted but a clean up.. we will always be with Sami thank you so much for bringing smiles back to our faces and having healthy hair!!!

Fantastic experience: Grace gave me a really great cut. I came in with a look in mind and I think she executed it perfectly. She was patient, worked in stages so we didn’t accidentally go too short, and repeatedly checked in on my comfort and satisfaction throughout the process. Great care and a great experience. Left with a cut I’m really happy with, and hair that’s happy too!

Fantastic experience: They did a fantastic job cutting my daughters hair and she loved it!! Very friendly and professional... sorry i forgot the stylist name but she was a sweetheart!! will be back

Negative experience: Terrible customer service. I have never been wholly ignored by staff at a barbershop before. I showed up to my appointment and waited for 10 minutes past my appointment. In that time I watched both barbers finish with their customers and then dissappear into the back. The host ignored me as I sat there and finally, I just decided I'd take my business elsewhere.

Positive experience: I go to this location regularly which is why I have it 4 stars mostly, I just really wish they kept a log or a notes system of previous haircuts for their clients like great clips does, I learned tonight from the guy who cut my hair theirs no log of my haircuts at all and it’d make it a lot easier of an experience between the customer and client when describing what I want, I don’t know all the tech terms and what a 2 vs a 3 vs a half is, so it makes it hard to tell the the hair stylist what I want and describe it it’d lead to less confusion and weirdness between hair dresser and client,

Fantastic experience: Daniel is great! 5 stars (I now have more hair than this photo)

Fantastic experience: Love the shop and love every stylist (even tho Jamie is the best). Been to probably 6-7 different stylists here and have never had a bad cut

Fantastic experience: I appreciate the quality over quantity approach here. I wasn’t rushed during my appointment. The skill and attention to detail show in the final result. An excellent haircut that I’m happy with. Highly recommended!

Fantastic experience: Love this place, well priced, hours are perfect and it’s conveniently located.

Fantastic experience: My favorite place to get a haircut! Staff is always friendly.

Fantastic experience: Nikky gave me a great cut and was beyond pleasant. A true artist.

Fantastic experience: Reservations recommended! I have teen boys so hair style that's current with the trends is important. Every stylist is highly trained and everybody looks like a rockstar. They get booked out so definitely make an appt.

Fantastic experience: Barbara- the headliner was amazing and so gentle with my son in regards to making him feel comfortable! She did EXACTLY the hairstyle he wanted ( he loves it)and gave me great info on how to maintain it and what products she used. I absolutely recommend going to see her!

Fantastic experience: Stylist was great! Haircut was for my 12 year old nephew! She made him feel comfortable and asked lots of questions to make sure he got exactly what he wanted and he absolutely did! They are amazing at specialty cuts

Positive experience: Losing my hair has been traumatic but I finally decided to get my head shaved. I went to you guys because I figured you get what you pay for and for $45 I could trust the people you hire but this is what your girl did.

Fantastic experience: I love going there it’s upbeat meet new and interesting people. I love Cassandra. She’s a great hairstylist used. She ask you how you want it and then finally I just tell her I can do whatever I hadn’t seen her since August 2024. I need to start going regular instead of waiting so long to the point where I want to shave my head myself.

Negative experience: Had an appointment at 5:45. Arrived at 5:30, was told my stylist is running a bit behind. No problem because I’m early. Well, leaving now at 6:28 and never got my haircut. What’s the point of booking an appointment if they won’t even see you?

Fantastic experience: Kai is an absolute badass with her cuts. She's the first person in years who could understand what I'd want in my haircut and kills it every time. She's awesome to talk to and get to know as well, she makes you feel welcome and has awesome technique. On top of that she seems like a great manager.

Fantastic experience: The entire staff is friendly, the people that check me in always recognize me and say I’m checked in without me having to say my name, the music is very diverse and fun, my stylist William is absolutely amazing!!!! He always greets me by name, we hug, then he makes me look fabulous while we are also engaged in conversation and laughter. I always look forward to my visit to Floyd’s 99

Fantastic experience: The vibe in the shop is very upbeat and positive. This makes for a Wonderful experience. Kerry O cuts, amazing female, pixie cuts Better than a Salon. And the hot towel is lovely.

Negative experience: I had an appointment scheduled for 9am. The person that was supposed to open the store did not arrive on time and the ladies said they would be there by 9:30am. I was told since my appointment was at 9am that it would be cancelled and that I could try to come back around 5pm and see if I could get in. I had to organize with my boss to get some time off to get my haircut and the ladies were incredibly rude about the whole situation in general. I have been a customer for over 8 months and this is the worst experience by far. I get it is not their fault but the lack of professionalism does not reflect well on the brand at all.

Negative experience: Arrived 10 minutes late to an appointment due to extremely limited parking and was rejected. Was offered an appointment at another location across town. I understand that I was late, but the parking was out of my control and I've waited far longer than 10 minutes for stylists to be ready for me at this very location so it's unfortunate that the courtesy couldn't be reciprocated.

Fantastic experience: OH MY GOODNESS BEST PLACE EVER! I went to Supercut’s and had a horrible haircut. The next day I went to Floyd’s near the theaters and it was perfect! Lisa was my stylist and she fixed my hair so fast. She made it look more organized and natural and just saved my hair life! Will for sure be coming back here!

Negative experience: I was really disappointed with my experience here. I came in needing a haircut for an important occasion, but unfortunately, none of the barbers were able to work with my hair type (black man hair). To make matters worse, I was told the wait would be two hours, even though four barbers appeared to be available and not actively working. I truly hope that one day this shop becomes more inclusive and brings in barbers who are skilled in cutting all hair types, including textured hair. I’m sure they do great work for others, but unfortunately, this wasn’t the place for me. So sad.

Fantastic experience: Nikki did a fantastic job on my hair, it feels and looks amazing! Staff was so friendly, the shop is beautiful. Will definitely be back for future services & will recommend them!

Fantastic experience: Josh did a great job on my low skin fade and is a very personable guy. I’ve been going to him for the last 2 months and he has definitely earned my business.

Negative experience: Came and got a hair cut, Saturday. Probably the worst haircut I think I’ve ever had. The back of my head was missed and I have a bald spot for the lady attempting a hard line . I reached out to ask if it could be fixed but they sent surveys instead of making it right. Don’t waste your time here find a reputable barber.

Negative experience: We had booked an appointment with Pixie, because she has cut my son’s hair the past two times and does a beautiful job. We have been working on fixing a bad haircut from a previous barbershop and we were almost at our desired look. However, to our surprise, a different barber met our son at the desk and we just went with it. I believe her name was Jamie. He showed her a reference photo and I just told her that he wanted it trimmed up a bit in the back and off his ears. She chopped it entirely way too short all the way around and it looks absolutely ridiculous! She tried to cover up the damage with product but there was no way to cover it up. Yes hair grows back, but we are so upset. I won’t attach a photo because it is a child.

Negative experience: I booked an appointment online the day prior and Floyd's called the morning of my haircut to cancel on me, saying they had some kind of scheduling conflict.

Fantastic experience: Floyd's does a really great job especially the Cinema Point location. All their stylists are great I've never had a bad haircut. And also Jamie is the best.

Fantastic experience: I highly recommend Nikky, at the Cinema Point location in Colorado Springs, to anyone no matter what your length of hair or gender. She listened to what I wanted, made some amazing recommendations, and I had the best haircut of my life. I’m 47, so that’s saying something. I’ve gotten so many compliments on my haircut, and I had such a good time at the appointment. I love the hot lather & shave on the back of the neck for short haircuts like mine!

Fantastic experience: Came in to get a trim on my layers and bangs. Kerry took care of me and was absolutely wonderful. She was very kind and professional and gave the best hair wash. My haircut also came out wonderful, I will book again with her for future appointments!

Negative experience: Waited 30 mins with a reservation for a specific stylist and front desk told me I could get my hair cut with someone else. Went on a weekday and it didn’t seem too busy. Ending up going home without a haircut. Won’t be back

Negative experience: I’ve gone here plenty times and usually have no complaints, but the whole back of my neck got cut up on a $43 haircut so I’m going to have to find a new barber shop

Fantastic experience: I made an appointment the day before asking for someone who to ask who could cut my hair in a certain style. They hooked me up with Mary, and damn... She did an amazing job on my head. She's is not a beautician, she is a magician! Loved it.

Fantastic experience: For the last 20 years I've never been able to get a good haircut. She cut it exactly the way I wanted. All the other shops cut it the way they want it. I'm very happy with my barber

Fantastic experience: I have been growing my beard for a few years and Jamie did a great job of trimming and shaping it. I was very pleased with my beard trim and my haircut.

Fantastic experience: I was extremely satisfied with my haircut, my stylist listened to what I wanted and helped me land on the best outcome. He provided me with follow up options moving forward for partial cuts between my regular cuts for a quick neck clean up. Was appreciative to finally get a fresh cut and he heard fully. Thanks Bryan.

Fantastic experience: Awesome place! Pixie was amazing! I always get nervous going to barber shops due to past experiences, but when I walked into this shop I knew I was in good hands! The people are super sweet and friendly! Pixie did a layered mullet to perfection! Definitely am going here again, and definitely worth the money!! :)

Fantastic experience: Lisa was fantastic! She seamlessly accommodated all of my requests and activities, making the experience truly enjoyable. Her positive aura and friendly demeanor added to the overall vibe, making it a memorable time. Highly recommend!

Fantastic experience: Lia has been my barber for over a year now. She always gives me a great haircut and beard trim. Highly recommend her services!!

Fantastic experience: Kai is incredible. She’s an amazing manager and a great barber. I’ve been going to Floyd’s for a while and had a regular barber for a long, long time. That barber moved out of town and recommended Kai and she has been incredible every time I’ve seen her. 11/10 can’t recommend them enough.

Negative experience: I'd been a client at Floyd's for a long time, but I rarely get my hair cut because I was **afraid of having my hair ruined, cut too short, or uneven.** I am blind, therefore I must remove my glasses before they can work on my hair. In the past, I've had professional hair stylists trim and style my hair, and I've always enjoyed it. Barbers have asked me to put on my glasses and give my opinion on the style and length of my hair being trimmed. My favorite barber is Barb D and she knew exactly what she was doing. I just wish I had more time for her to give me the haircut I needed. Until yesterday... (09/07/2024), I trusted someone new to cut my hair because it had been two years since I had it cut and I didn't have any other days open to get it done. It was a mid-length pixie cut, and my hair was long enough on the top and sides to trim it slightly based on the photograph I showed them. I don't know who did my hair, but I believe her name was either Lauren or Ashley that did my hair. Anyway, I showed her a photo and trusted her with my hair. I got to know her and asked if she had ever done short hair before, and she said yes, many times. I expressed my worries **from above**, when I showed her the photograph of the style of hair cut I wanted, and I couldn't see what she was doing when she began cutting. She never asked about my opinion on the length or the style; instead, she cut it far too short and hair looked nothing like the style I wanted. I'm quite unsatisfied with the service I received, and I wish I had spoken my true feelings regarding my recent haircut. I shouldn't be complaining too much because my hair grows and it's not the end of the world if they cut it incorrectly, but my experience there wasn't particularly pleasant. I also noted that there were less employees than usual owing to a four-day snowstorm. Anyway, this is my review.

Fantastic experience: My stylist was very friendly and conversational. She helped me feel confident with my haircut and what I wanted to do. Additionally, she made sure I was comfortable with the length I wanted cut and showed it to me before doing it. As we talked during the cut she paid attention to the little details to make sure it was all even. I am very happy with my haircut and felt very comfortable in the salon overall.

Fantastic experience: Aside from the awesome haircuts that I always get from Pixie and Bryan, the one other thing I like most about my visits at Floyd’s is that I feel truly valued whenever I sit in their chair. Pixie and Bryan take their time, making sure every detail is just right, and I never feel rushed. They’re not only skilled but also incredibly friendly, making each visit a genuinely enjoyable experience. Highly recommend Floyd’s for anyone looking for a quality cut with friendly, talented stylists!

Negative experience: Spent an hour sitting waiting, we were early that’s on me. Waiting 30 minutes past my appointment. As people walk in and sit down at chairs for cuts. My son had an appointment 5 minutes after me he was done and waiting with me for like an additional 20 minutes after his cut. Absolutely absurd, I don’t have that kind of time to waste.

Fantastic experience: I love coming here the service is always amazing and the haircuts are always on point. thanks a lot Cassandra D your by far one of the best.

Fantastic experience: I booked an appointment with a specific stylist originally to get a full service on my long hair because I was going to a wedding the same day, but got a call day of saying that the stylist wouldn't be available anymore and we'd have to reschedule my appointment. Dani was great and still ultimately got me in at my original time with a different stylist, Cassandra, and she did a great job on my hair! It had been almost a year since my last cut and I was worried about coming to a new stylist, but she made me feel comfortable and welcome and gave me exactly what I was looking for with my hair. Left feeling confident and cute. Definitely will be coming back to get my hair cut with Cassandra!

Fantastic experience: I always get a good cut here. The stylist at New Center Point are the best I've found.

Negative experience: Do NOT. book with mary d, she is condescending and rude. She definitely doesn’t know how to “collaborate “ to make your hair look good. My bf went back again to give them another shot. Nikki V is rude and apparently has no “time” for a fade. Very irritating experience. Barb on the other hand is so AMAZING she listens and gives exactly what you want. We WILL be scheduling with her only from now on

Fantastic experience: Barb is wonderful! I went in today feeling indecisive but knew I wanted a refresh. She knocked it outta the park. The front of my hair gets quite heavy/full and drives me crazy and lately the solution has been to just cut it shorter but she worked her magic and added some texture and gave it style. Very satisfied.

Negative experience: the worst place...after driving more than 30 minutes, I arrive at my appointment and although the stylist is there, she simply decides not to see me and the only option they give me is that I have to wait an hour and a half more for someone to see me. But you can help me or come back another day. They never called to cancel the appointment or say that the person would not be able to assist me. the worst customer service.

Positive experience: My appointment was at 4:30.. at 4:45pm some who I didn’t book my son with stepped in because the stylist I booked with was chatting with her previous client. When I asked if he would be done at 5:10 for our movie time the receptionist was rude stating my appointment was at 4:40pm… when in fact I showed her my email it was at 4:30pm. Took two stars off for rude receptionist and poor time management.

Negative experience: Absolutely horrible customer service, was late for 9 minutes while finding a parking spot. The reception canceled my appointment as I was talking to her. Don't like pulling the race card, but I am confident the barbers were a little intimated by my Afro hair. If you are black, this isn't your spot.

Fantastic experience: Barb did an amazing job on my hair! She did such a good job giving me a wolf/butterfly cut, and she gave me the best scalp massage of my life. Would recommend her again and again.

Fantastic experience: Kai is the absolute G.O.A.T of hair. She is willing to hear what you want and take it to the next level. Our family was willing to follow her through her promotion to her new location that’s how good she is. Shoutout Floyd’s for knowing talent when they see it

Fantastic experience: My son has Tric and haircuts have been a battle in the past. No one wants to explain bald spots, let alone a kid. He finally walked out of a barbershop with a fresh fade he liked!!

Fantastic experience: Mary was the best hair stylist I've had in a long time. I gave her free range to just fix me up and she absolutely delivered. I will most certainly be back when I need another hair cut

Fantastic experience: Regardless of who is doing the cut, I've always had a great experience at Floyds. My kiddo just had their first professional haircut and the whole experience was great for them.

Fantastic experience: Super welcoming with really great vibes! Might be a little more expensive than I was used to but totally worth every penny! Pixie did such a great job making me feel comfortable coming to a new barber, I will definitely be going back!

Fantastic experience: We love it here. Jamie is such a wonderful human. She gives such great haircuts. she’s extremely kind to my autistic brother and is always so patient and friendly to him. She's truly the best!

Negative experience: You will see “Walk-Ins” posted on their storefront. Don’t believe it unless you want to wait upwards of three hours for a haircut. I came in on a Monday at noon and was quoted 3:00pm at the earliest, then 6:00pm when they heard what I wanted. If you absolutely have to go here, you’ll have to schedule an appointment and plan your entire day around it… or you could just go literally anywhere else that cuts hair.

Negative experience: Gotten my hair cut here 3 times and I haven’t liked my hair cut any of the 3 times. I usually have medium length hair and every time I’ve gone to this shop I end up having some of the shortest haircuts I have ever had despite what I ask for. I even offered to pay extra to please get the haircut I wanted and I think the last one was probably the worst. I understand they are probably not on par w higher end shops but regardless paying $50 for a haircut I’m never satisfied with makes the pain of begging for it to grow back even more hurtful. I’m sure this shop does great short hair but for anyone w medium or longer hair I would not recommend

Fantastic experience: La ‘Val C was absolutely amazing. With understanding of my fear of cutting my hair after a horrible previous experience a year ago. (from an Outta state barber) She made the experience amazing and did a fantastic job with my hair. She will definitely be my lady I go to while I live in Colorado. The full service experience was definitely worth it.

Fantastic experience: Brian has never given me a bad haircut. He’s got talent for knowing what will look good and catching mistakes before you tell him to fix. He’s the best blender in the Springs. Def recommend for people wanting a good blended fade!

Negative experience: It is unfortunate that I need to give such a welcoming place a poor review. I have never been here so when I called and asked for an appointment so I could get my beard worked on, they said that I have to apparently specify that I want my beard worked on. As a new uninformed client, the person over the phone should have clarified that and everything would have been great. However the whole session ended up being a colossal waste of time. The FIRST thing I said to the stylist was that I want my beard worked on. That was the second chance to inform me and clarify that I needed a beard specific appointment. Instead I have to wait until after my haircut before I'm told that not only is it separate, that they do not have time for me now and need to move to the next client. So now the WHOLE REASON I came to give this place business in the first place is unavailable to me and if I was asked what the purpose of my appointment was over the phone, then this could all have been avoided. Definitely not impressed. Definitely not coming back.

Fantastic experience: Everyone was super friendly and professional, very fun atmosphere and decor as well. Kayla was super knowledgeable about the style I wanted, did an amazing job on the cut and the styling, and was so helpful with tips for styling and upkeep too!

Fantastic experience: The staff were very courteous and professional. The atmosphere was relaxed and friendly. I liked the vibe with the album covers all over the walls. Most importantly, Rachel did a great job with my haircut. I left happy.

Fantastic experience: The scheduling process was easy and straightforward. The check-in was smooth and the establishment was clean and well kept. My barber, Mary, was very thorough and gentle. I felt cared for the whole time I was there. I'll be back

Negative experience: **I WAS 6 MINUTES LATE TO MY APPOINTMENT AND THEY WOULDN'T SEE ME BECAUSE THEIR POLICY IS ONLY 5 MINUTES LATE** I understand that to run a business you have to have policies ect. But I kid you not, my appointment was at 10:20am and I got there at 10:26am and the girl at the front said they couldn't take me...when all of the other hairstylists were working on other people...so I would have had to sit around anyways...Granted I could have left 5 minutes earlier but I honestly didn't think all the road construction would slow me down that much. But to have a policy that doesn't give a minute grace is ridiculous. Especially with the amount of road construction we have in this city.

Fantastic experience: My hair stylist, La-Val welcomed the idea I presented her no questions asked. And when it was all done it was exactly what I wanted coming in. She was friendly, easy to talk to and overall a joy to be around even when the store was busy and full of people. I definitely would recommend them with any hair cut or hair style you’re going for. They really know what they’re doing. Thank you La-Val for the best hair cut I’ve had in my 17 years of living on this planet!

Fantastic experience: Rachel is the best! I never have luck going to salons but she gave me exactly what I wanted and made me feel very comfortable! The whole team is also very friendly and welcoming when you walk in! I’ll definitely only be coming here from now on