Jetcharm Barber Shop & Cafe
We are a barbershop and cafe???? specialising in cuts, fades, beard trims & hot towel shaves using traditional barbering techniques. Our cafe is serving great Proof and Stock coffee, real fruit ice creams, porridge, protein shakes, smoothie bowls & other healthy treats. You can make an appointment by using our “Book Now” button via INSTAGRAM; this is most convenient and will be sure to save you much time... Or simply call the shop on 06 7588840 to get your appointment or order your coffee/healthy treat.
Opening hours
- sunday: 10h-15h
- monday: 9h-17h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-19:30
- friday: 9h-18h
- saturday: 8h-16h
Photos of Jetcharm Barber Shop & Cafe
Jetcharm Barber Shop & Cafe: Reviews
Fantastic experience: For my 8 year old sons first ever barber experience, it was great. My son loves his new haircut and so do we. I'm glad the messy mullet has finally gone. Thank you
Hi Hayley
Thanks so much for taking the time to provide your review and a 5 star one at that - stoked your son and you are both happy with his haircut - hope to see you again.
Fantastic experience: Maui is the only barber my boy will go and see. Thanks for looking after him.
Hi Melanie
Thanks for your review Melanie. Hope to see you and your son again soon....
Fantastic experience: Great coffee, great barbers. Check em out.
Wow thanks a bunch Adrian
Fantastic experience: Pierre was jet charm’s best barber, also the nicest guy. My and my son’s hair will forever miss being cut by him.
Awwwww we are going to miss Pierre too!!!! ❤️❤️
Fantastic experience: My son loves his new haircut, especially the lightning bolt design on the side, great service. We will definitely be back
Maawwwww thanks April
I’m so happy that your son is happy
Happy Mums Day ❤️
Fantastic experience: Great attention to detail and full effort. Thanks.
Thank you B G!!!!!! Love that you have taken the time to provide your awesome review - really appreciate it
Fantastic experience: Great haircut, great experience. Will definitely be coming back again.
Thanks so much Nycos
We look forward to having you back in the shop!!!!
Fantastic experience: Great
Hey Supachai
Thanks for the review
Always love to see a 5 ⭐️ review and hear that you’ll be coming back ❤️
Fantastic experience: Highly recommend asking for Pierre, super nice guy who did an awesome job with my hair and beard. He was such a perfectionist but was also very fast to get the job done. He has clearly had a lot of experience and was great to offer suggestions when I wasn't sure what I wanted. Pierre's your guy!
Thanks a bunch Connor - love your review for Pierre ❤️
Fantastic experience: Finally found an amazing barber shop, highly recommend Pierre, he did an amazing cut best I’ve had in New Plymouth. Legend
Awesome review thanks Aiden hope to see you back again soon
Fantastic experience: Best barbers in Taranaki. Went in for a zero buzz cut and beard trim, Akbar did an awesome job, friendly service and a premium quality cut. Cheers!
Thanks a bunch Dylan - we love Akbar too!!!
Fantastic experience: Akbar knows his craft. Great job and skills. Very thorough and attention to detail. Will be back. Best haircut and beard trim I've ever had.
Oh wow awesome to read thanks a million Miles
Fantastic experience: I've been a regular with Kory for quite some time, and couldn't recommend him highly enough. I've always appreciated and admired his craft, and skill. Incredibly clean work. Has been and always will be my "go too". Thank you brother
Thanks Adam - awesome review brother
Fantastic experience: Amazing barbers, always friendly, and professional
Thank you for your review Justin / means a lot to us as we strive to deliver….
Fantastic experience: The brother Charlie cleaned up the mop forming on my chop.. Let him do his thing and he’ll cook for you!! Coffee un-rated so far, but P&S so 10/10 already..
Wow so good to read - thanks a million Joshua ❤️
Fantastic experience: This was one of the best haircut experiences I’ve had in a long time. Akbar was punctual, very skilled, and made me feel comfortable from the very beginning. The cut was very precise, carefully done, and perfectly suited to my taste. His service quality was exceptional. Akbar also creates a warm and welcoming vibe from the moment you walk in until you leave. I’ll definitely be back. Best wishes, Mawan
Whoop whoop thanks heaps Marwan - awesome review
Fantastic experience: Jay south worth clean me nicely had a good chat and was very respectful
Thanks Cruz Hoeta - your review is awesome to read
Fantastic experience: great service consistent and professional friendly team thanks CHARLIE
Awwww thanks Matthew - appreciate your kind words ❤️
Fantastic experience: Best haircut my son has had in ages! Everyone complimented his haircut ,definitely gonna be coming back for the other kids haircuts,keep up the awesome work
Awwwwww so nice to read this Sean - thanks for taking the time & energy to post your review ❤️❤️❤️
Fantastic experience: Pierre is a great barber
Thanks for leaving an awesome review about Barber Pierre Teo - it is much appreciated ❤️
Fantastic experience: Had a great style cut and made a change and was really happy with the result and service!
Thanks a bunch for the review Nathan - much appreciated ❤️
Fantastic experience: Aiden did a good professional haircut for me and worked well with the style of my hair and he was quite fast and efficient, a great barber shop
Thanks Jarred - stoked to hear this
Fantastic experience: Awesome staff who are talented. Great place and nice food.
You’re legend Michael ❤️ love seeing you in the shop
Fantastic experience: Jay Southworth was so kind and patient with our young child. Was touch and go in the beginning but he allowed us the time for our boy to get settled in. Means lots! Haircut looks amazing best he has had. We will be back. Thank you
Omg just a delight to read this Sarah - go you barber Jay
Fantastic experience: Awesome service here! Plus a rad healthy cafe too. We take our 3 year old son here to see Maui and he’s great! Definitely would recommend, they are great with kids too. Stoked to be supporting local!
Thanks for the great review Ben
Shaun said he’ll see you in the surf soon
Fantastic experience: Great cuts! A++
Awesome review
Thanks so much for taking the time to provide your review Cody - most appreciated ❤️
Fantastic experience: Came in last minute and was well looked after. Cheers team!
Yeah Rickwa ❤️❤️❤️❤️
Fantastic experience: Friendly staff, great coffee and the best haircut I've ever had!!
Wow thanks Jannie
So grateful for the review
Fantastic experience: Merci Pierre, tu es génial. Une coupe de cheveux toujours aussi réussie. Bravo ! David
Thank you for the review David - lovely to have you in the shop and speaking the French with Pierre ❤️
Fantastic experience: The best service I could have gotten! Bringing in my boy Leo for his first cut this morning was so stress free, the staff both on the floor and behind the counter were amazing. We will definitely be back!
Awwww thank you for the wonderful review EA - will look forward to seeing you back!!!
Fantastic experience: Great atmosphere, cool cuts, good pricing. Grab a coffee a protein smoothie or a porridge to start the day off right.
Appreciate you and your review Ian ❤️❤️❤️ love serving people like you
Fantastic experience: Had the most DELISH protein oatmeal bowl with coconut milk topped with fresh raspberries. So filling and yummy, I will be back!
Awww thanks Shayne ❤️❤️
Fantastic experience: Best Matcha Latte in town. The girls are super cute and very friendly.
Awwwwwwww thanks for the 5 review
Gotta say we love serving beautiful customers like yourself ❤️
Fantastic experience: Service and vibe is always great. Superb coffee
Nice review thanks Luke - apologies for tardy response
Fantastic experience: Pierre is a legend.
Thanks heaps Paul
Positive experience: I've never left a negative review on any business in all my life. But I went in, my son's usual hairdresser was on holiday but I was assured that the person they booked could do a great job. I explained he likes his hair long on top 3 times. Hes had his haircut there previously and everytime it's been fine. But today it wasn't. Update: they fixed it the next day and it's much better. Precut consultations are so important. Take the time to be clear if u are a customer. All the guyz were nice about it.
Thanks for your honest review
We value all constructive criticism as we strive for excellence and this means we are always learning…
Fantastic experience: Fantastic place. We stopped for flat whites, yogurt and granola, and mango chia pots. All delicious!! Also accidentally came too early (eek sorry!) but the staff were so absolutely friendly and accommodating we felt at home. Thank you for your kindness to some lost travelers. We appreciate the food and the friendliness!
What a delightful review to read
Thanks heaps Casia
Safe travels ❤️
Fantastic experience: Always amazing. Highly recommend them.
Awesome thanks Sam H
Fantastic experience: Was my first time today and will hopefully make it back. Awesome cut and cheap price especially for town standards
Awwwww thanks so much Stak
Mere Kirihimete
Fantastic experience: Ady sorted me with a fresh cut off a walk-in as I was back for a visit and work. Everyone there seems to be in good spirits, which is essential for any barbershop
Whoop whoop Ryan love the review thanks for that & yes we are loving having our Bali barber Ady in the shop barber ❤️
Fantastic experience: No idea whether my hair looked any better after visiting this morning, but the guy walking out who did have a trim, while I sipped my delicious cappuccino, certainly looked pretty sharp and had a spring in his step. Getting to my point, the greeting and coffee were well worth the visit. The complimentary fudge added to the occasion. See you tomorrow.
Awwww nice one Rod
What a joy to read your review
I look forward to saying hi to you when I see you in the shop ❤️
Fantastic experience: Best hair cut ever!!!!!
YES!!!!!!!!! thanks heaps Blake
Fantastic experience: One of the best haircuts I've ever had
Thanks for the awesome review Rakei
Negative experience: Had a really bad experience but the owners did everything possible to make it right. That's what it's all about, everyone has bad days, it's how you put it right.
Omg Joe - we are absolutely gutted to receive your review - can we pls give you your money back and a free haircut/beard trim to show our disappointment & go towards making some amends?? Please call me 0278847412
Fantastic experience: Amazing work, amazing atmosphere amazing coffee, epic people!
You lil ripper Moana - Thanks for the review - love seeing you beautiful
Negative experience: Extremely expensive and when your side burns are different by 3cm you know this plave is more about image than skill.
Hey Steve so disappointed to read your review - can you please come back and we’ll sort your side burns out….
Pls call 0278847412/06 7588840 or just walk in and we’ll get you fixed up!!!!
Fantastic experience: Excellent service, booking online and the barbers keep their appointment times. Very impressed!
Awwww thanks Catherine for your amazing review
Hope to see you again soon :)
Fantastic experience: I really appreciated that one of the female Barbers offered to squeeze my son's haircut in today (I stuffed my booking date up) and they were fully booked for the day. She did a great cut and my son was stoked. Great watching everyone cutting too and seeing how passionate they are. Good vibes . Thanks again .
Pleased to hear your review - thanks Lisa
Fantastic experience: Great place, great staff!
Thanks a heap Eric ❤️
Fantastic experience: Great service awsome atmosphere and talented people.From the team on the floor too the ladies behind the counter.Try jetcharm you won't regret it.The all round service is unbeatable.
Awwww thank you very much Simon for the wonderful review - we really do appreciate it and hope to see you again sometime soon......
Positive experience: Not extraordinary, but still solid haircut. The staff is very friendly.
Thanks for the review Marinus - wonder what so we need to do for you to give us 5 stars ⭐️ - next time maybe
Fantastic experience: Just popped into Jetcharm for a haircut and beard trim, and it was the best I've had in ages. Unfortunately, I didn’t catch the barbers name - he sounded British? He had a refined craft and spent his time making my hair and beard perfect. They've tweaked their prices recently, but honestly, for the top-notch service and quality I got, it felt more than fair and in line with what I normally pay in my home town. Totally worth it!
What an awesome review to read - can’t thank you enough Cameron ❤️❤️❤️ I’ll let barber chris know your thoughts
Negative experience: Left patches on my Hairs.When I went back to complain and to fix the hairs, they all laughed at me and asked me to book another appointment for next day and asked me to pay for to fix their own error!!! Terrible experience
We sincerely apologise if there was a misunderstanding, we are more that happy to accomodate you with a free cut this time with a senior barber and a credit for another cut. Please get in touch. Thank you
Fantastic experience: Great cut , fast and friendly.
Thanks heaps Skip ❤️
Fantastic experience: Got a trim and a tidy up excellent service and cut. I was made to feel welcome. coffee and porridge is really great, brilliant experience I will be back for sure.
So happy to read this Justin
Come back soon ....
Negative experience: So I went to jet charm to get a hair cut and I had Toby cutting my hair for the time it took I thought I would be decent but I was wrong my left side is higher than my right side ABSOLUTE JOKE
Hi Hoani
I am devastated to read your review. Can you please give me a call 027 884 7412 so that I can book you in for a free cut and coffee.
Fantastic experience: Honestly happy every time
Wow Thanks Jack
Hope you can come back soon.
Fantastic experience: Epic haircut for my 10yo... worth every penny - Anna listened to what we needed, and we got a result that means he can mess with it anyway he wants (or not) and still look awesome.
stoked to read your review Sam and to know you and your son are happy chappys....
Fantastic experience: We took our son for a walk in, they fitted us in and he had the best hair cut he’s had. It was so good I got one. Was a fantastic. Next time I’m in New Plymouth I’m going to get the style and shave.
Nawwwwww great to Dean your review Donald and we look forward to seeing you next time
Fantastic experience: Love this place. We started going here to get coffee every time we were in New Plymouth, yum coffee every time :) and while getting coffee we kept seeing people leaving the place with slick looking hairdos. My boy had a couple of cuts there, then I got one. These guys are all highly skilled barbers, they do the tightest fades. Also has a great vibe and nice merch !
Awwwww nice review Beni thanks dude
Fantastic experience: Amazing cuts
Thanks for the 5 stars ⭐️ Bertle
Fantastic experience: What an experience! I decided to get my long (female) hair cut off for shave for a cure and the team at Jetcharm were fabulous. They truly went above and beyond with the cut. To add to the experience they covered the cost given the cause. I would absolutely recommend Jetcharm they are one in a million! Thank you so much from your new Aussie friend
Naawwwww nice one Belinda - happy to help out a good cause - good on you!!!
Fantastic experience: Absolutely amazing 10/10 best in NZ
Hey nice one “Jamie is Dead”
Fantastic experience: Friendly staff and good service
Thanks for the fine review Mr G
Fantastic experience: The cafe is worth a visit! The granola is awesome
Naaawwww Thanks Hannah
Hope to see you again soon.....
Fantastic experience: Great service, friendly staff, cool set up. Be sure to call ahead and book an appointment as it gets really busy
Thanks for the review laith - yes download the jetcharm app and you can book yourself an advanced booking or join the current queue …..
Hope to see you again soon
Fantastic experience: Great coffee and smoothies! Friendly service. Not just for haircuts
Awww nice one Brad
Thanks for the awesome
Review
Fantastic experience: Cafe - Amazing!
Thanks Trent hope to see you again soon
Fantastic experience: Awesome place for your cut. Great atmosphere. Talented crew. Shout out to Joey.. always looking after me and keeping me fresh!
Great stuff Shane stoked to read your review
Fantastic experience: Wash and go
Thanks for the review Pia ♥️
Fantastic experience: This is more than a barbers, it's an 'experience ', top quality work, top quality music
It’s absolutely fabulous to read your review - we try very hard and its wonderful to be acknowledged- thanks for taking the time to write your review ♥️
Fantastic experience: The café here is excellent and staff great. The raspberry and coconut porridge is sublime and coffee just right. Highly recommend.
Thanks Kathryn we aim to please - so stoked to read your review ♥️
Fantastic experience: Love the energy and the passion with Chris was serving and i think he did a really good job... You are a good asset to Jetcharm
Thanks for taking the time to give your wonderful review Anurag- we hope to see you again soon ♥️
Fantastic experience: Top class barber. Slick service, slick skills, awesome atmosphere. Cheers guys & gals
Thanks so much
Fantastic experience: Oh man, it's my new go-to for a haircut. Love it
Nice one TJ glad we’ve converted you!!!!!
Fantastic experience: Lachey the barber always makes my man's hair fresh to death I know it's not the easiest hair to cut. No barber has same wow factor for me.... If his hair is cut by him he's guaranteed to be getting some that night
Geeezz now that’s saying something!!!! Thanks for the review Cherie ♥️
Fantastic experience: Had British barber...can't remember name but does a mean fade
Great stuff Ryan thanks for the review ⭐️⭐️⭐️⭐️⭐️ right back at ya
Fantastic experience: I normally get pretty bad anxiety going to anywhere new, especially barbers as I'm not very good at conversation! With that said, my barber Chris was lovely and professional, asked good questions, and just got on with the cut while making small talk that I was comfortable with! the atmosphere and ambience is great and you can tell its a friendly and warm place to work. LOVED my haircut, left feeling fly as hell; will definitely be coming back!
This is such a special review to read Izaak. I'll be sure to let Chris know as he'll be stoked :) It'll be great to see you next time....
Fantastic experience: Great barbers.
Great review thanks Colin
Fantastic experience: Great location, great service...and exceptional coffee!
Awesome Chris - we are so happy to be of good service to you ♥️ thanks for the review
Negative experience: Went there ages ago. Very expensive and below average haircuts. I returned the final time and my booking was ignored and was treated very poorly by the owner/staff member on duty. Their good barber at the time has since left and working at the Flex Fitness barbers down the road. Will not return
If anyone would like a personal review for Calvin Rorke please contact shaun conaglen direct on 0278847412 (owner Jetcharm Barbershop)
Positive experience: Walked in for a haircut a few weeks back as it was one of the only places open. Haircut was ok, but very expensive. $40 for a cut that took less than 15 minutes seems a bit expensive (also the student discount doesn’t include tertiary students? which is unusual). I understand that I am paying for a barbers skills, but the haircut wasn’t anything special and was quite rushed. Service was okay, a bit impersonal and barber seemed irritated right from the beginning. Felt like I was being rushed out the door. For the price, I would have expected better service and a bit more time spent on the cut.
Hi Jacob
I am most disappointed to see your review & very sorry that your Jetcharm experience wasn't a 5 star experience.... Our appointments usually take half an hour so I can only imagine that the barber in question had a busy day as the shop has been in the last few weeks (especially last week and this week with school holidays). I would like to offer you a free haircut so that you can have another opportunity to experience the "Jetcharm Royal Experience". Please give me a call and I will happily sort this out for you. My number is 027 884 7412. I look forward to hearing from you.
Also may I ask who cut your hair??
Fantastic experience: Joey is amazing
Thanks so much
Fantastic experience: Nice spot!
Thanks Heino - hope to see you again…
Fantastic experience: Service, Coffee & Smoothie outstanding !
Awesome thanks Paul
Fantastic experience: Friendly team, and beautiful fresh smoothie bowls. Classy little shop. Love, love.
Love love the review - thank j-rachel ♥️
Fantastic experience: Awesome staff
Thanks Nicole for 5 star review - we do try our best so nice to see it being acknowledged
Fantastic experience: Cool space, great team!
Thanks for the review Ryan
Fantastic experience: Love this place, only just moved to New Plymouth and took a punt. So glad I did - chose a barber at random when booking (Jordan) and I’ll definitely be sticking with him. Awesome guy, super friendly and banging cuts!
Thanks Chris
Stoked we could help out and get your ultimate approval
We look forward to having you back in the shop
Don’t forget to check out our Jetcharm Barbers app to book online….
Fantastic experience: The place is cool as ,so are the guys working there. Professional and welcoming. Highly recommended...!!
Jeeez great review thanks Yash
Stoked you enjoyed your Jetcharm experience
Hope to see you again ♥️
Fantastic experience: Great place
5 stars ⭐️ thanks Johnny
Fantastic experience: Always excellent service
Thanks for your welcome review Melanie - hope to see you again soon
Negative experience: Booked appointment on app with Junior Barber. Most senior available . Was told junior Barber had not turned up for work would I like another barber instead Junior Barber wandered in later on . Got trainee barber who is still at school. He talked an awful lot cut my hair ok, but on beard trim cut me with trimmer didn't use cut throat for shaping then after asking if I wanted a hot towel used it to wipe the back of my head and fore head not leaving it on my cut neck or beard for more than a second. Obviously trainees need hair to cut to improve and train but surely some overseeing is needed. Won't be back.
Hi Caine
We were totally gutted to read your review unfortunately we had a Barber late for work on Sunday morning so we were in a bit of a flap - we would like to offer you a full refund and a free style cut beard trim & coffee by way of an apology - pls call into the shop to receive same or give me a call on 027 884 7412 so I can arrange same
Again sincere apologies for the service you experienced last Sunday
Fantastic experience: Mean cut Mean conversations chur
Cheers Seth
Fantastic experience: best barber I've been to outside if wellington cbd. great service, great skills.
Absolute delight to serve you Gav and stoked you enjoyed your experience
Fantastic experience: Took our son here who is 3, guys were very patient and did a fantastic job.
Thanks for the review David glad your son and you enjoyed the experience we could offer
Fantastic experience: The best Barbers in Town!..Good range of Beardcare products too..
Wow can't do much better than that!!!! Thanks for the fabulous review Graham.
Positive experience: Really enjoyed my haircut. The ambiance and coffee is well made.
Thanks for taking the time to post your review Alvin
Hope to see you back in the shop again soon
Positive experience: Great friendly staff
Thanks The Wolf
Fantastic experience: Great place, great guys. Highly recommended!!
Thanks Martin
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