Black Orchid Barbers [MASS AVE]

Fantastic experience: Great work as always!! First time at this location but no complaints at all!

Fantastic experience: Tanner is such a great guy who makes me feel heard and understood as I've been exploring my journey of growing my beard and hair out long. The building itself is nicely decorated and It feels like a luxury experience every time I go! Worth it!!

Fantastic experience: All the guys at Black Orchid are top notch barbers/cosmetologist. I had really great experience. Finding someone who understands how to cut and style hair for someone with alopecia can be difficult, but the barbers here were incredibly skilled and respectful. They took the time to listen to what I wanted and worked carefully to create a style that looked clean, natural, and confident. What stood out the most was their patience and attention to detail. They didn’t rush the process and made sure everything was blended perfectly. They also made the whole experience comfortable and welcoming, which meant a lot. It’s clear they truly care about their clients and take pride in their work. If you’re someone with alopecia or thinning hair and you’re nervous about getting a haircut, I highly recommend this place. They know what they’re doing and treat every client with professionalism and kindness. I walked out feeling great about my haircut and even more confident than when I walked in.

Fantastic experience: Marcus is the man! Great environment and super friendly. Thank you!!

Fantastic experience: Cody was amazing. Very professional, shop was spotless. The entire staff was amazing. Can't say enough good things about this place

Fantastic experience: The first visit was very good. After the second visit, I was dissatisfied with the quality of the haircut. However, the quick and professional response to my feedback smoothed the situation. Now I’ve found my barber and don’t need to look for another place. Thank you.

Fantastic experience: I have never laughed so hard in my life as I did when I saw my spouse’s haircut. It genuinely looked as if it had been done by someone who shears sheep — and does so blindly. This is the first time I am compelled to leave such a negative review. The haircut my spouse received today at your salon demonstrates a striking level of unprofessionalism. The result includes visibly uneven patches, temples cut at different lengths and angles, and a complete absence of basic blending or tapering skills. In short, this is an exceptionally poor haircut and easily the worst my spouse has ever received. The work is so substandard that it clearly requires correction. I would strongly encourage the salon manager to review this haircut in person, if only to see a clear example of how a haircut should NOT be done. Thank you. UPDATE Feb 8, 2026 After my initial review, the manager reached out — and this was exactly the level of customer service that should happen in situations like this. Amber handled everything the right way. We declined a refund (yes, they offered it with a haircut fix, but it won’t fair to get both IMHO) and just wanted to fix what had been done to the haircut. They scheduled us for a convenient day and time, and everything was corrected today in 15 minutes. Lucy is the best!

Fantastic experience: Fantastic shop, can’t give them enough praise! You can immediately tell they are all well-experienced with lots of different hair types and styles, all very professional. Highest quality cuts in the city, no contest!

Fantastic experience: Damien does such a great job, couldn’t recommend highly enough!

Fantastic experience: Noah was great. Good vibes. Thank you

Fantastic experience: I’ve begun my search for a new Barber after going to the same Barber for quite some time. Tanner did a very good job. He listened well and did a good job providing what I asked for. I look forward to working with him in the future to get my haircut to exactly where I want it

Fantastic experience: I really like this barbershop and the barbers who work there. They greet you cordially every time you’re there nice conversation but most of all, one of the best haircuts I’ve ever had by Tanner. Tanner is really good. Listens to the type of haircut you want makes notes that he refers back to every time you visit just couldn’t be any better

Fantastic experience: Fantastic haircut, fantastic music, all around great experience

Fantastic experience: They were quick, professional and did a great job. I wanted to give two of my sons, that hot towel, straight razor, shave experience. Both were ecstatic.

Negative experience: Just needed a trim and bushwhacked perfect layers around my ears. Completely messed up a healthy growth pattern

Fantastic experience: Wonderful people, great atmosphere, and Lydia did an amazing job on the haircut! Will definitely come back!

Fantastic experience: Joey is the man! Got me cleaned up after a long time of not getting my hair cut. For sure coming back again.

Fantastic experience: Great staff, clean, punctual, easy to book. Lucy was very skilled.

Fantastic experience: One of the best haircuts I got thanks to Lucy. She was super understanding of my hair clumping. Great place overall.

Fantastic experience: Noah was fantastic! Fiance went to get a haircut and he recommended the best style for him based on what he wanted but also being creative with it. Highly recommend, will be back!

Fantastic experience: I'm in town for a conference and needed a last minute cut. Noah from Black Orchid got me right! Definitely recommend ✊✊

Fantastic experience: $5 more than an average barbershop is well worth the quality you get.

Fantastic experience: Came in and met Lexi today for first time after losing my previous barber … did very well & will be back!

Fantastic experience: Jason is the man. Always gets me right. Great service and great atmosphere all around!

Fantastic experience: This is my third time getting a haircut here. I travel a lot for work and recently moved to Indianapolis. Finding a barber who understands my style is always challenging. I'm happy to say that Lexi has become my go-to barber in Indy.

Fantastic experience: Always tricky finding a new barber when you move, got lucky finding Joey. Gives advice when you ask, does the exact cut you request, excellent barber.

Positive experience: These barbers are the best. Talented, professional, fun.

Fantastic experience: It was a great experience getting haircut there first time and will be always going there for haircut!

Fantastic experience: Really good personalized cut, prices similar to surrounding shops.

Fantastic experience: Got a cut from Noah and he did great. Worked with the reference photos I gave him and I love the way it turned out. He was even a sweetheart and shaped up the edges of my beard with the straight razor, as well. Place always has a great vibe and I can't recommend it and him enough.

Fantastic experience: Marcus is the man, always setting me up for success. Prices are fair the shop vibes are good!

Fantastic experience: Outstanding and professional service by Rebecca! My first visit here and I couldn’t recommend it more!

Fantastic experience: Joey is seriously the best! He’s super fun, genuine, and always nails my haircut. I have really thick, curly hair, and he not only listens to what I want but also gives great guidance on what’s actually doable with my hair type. Every decision he’s helped me make has turned out great. He really knows hair and is just an all-around cool person. Highly recommend!

Fantastic experience: I have not cut my hair in about a year and new to the Indy area. I was unsure about any barbershops in the area and took a chance with black orchid barbers. I had Noah as my stylist and he walked me through both reference photos I sent and found which one to go with and he did a fantastic job!

Fantastic experience: I've been here three times and will keep coming back. Thanks for helping my hair look great!

Fantastic experience: Lucy is an awesome person and a great barber. Really enjoyed my cut

Fantastic experience: My experience here was a great one. Marcus is a true technician and artist when it comes to his craft. I really appreciate him fitting me into his schedule, especially on a day when he was fully booked. He took his time, paid close attention to detail, and made sure I left with a cut my wife and I was proud of. Excellent service and professionalism all around—highly recommended!

Fantastic experience: Pretty nice guys the guy with the motorcycle cut my hair said he cut hair for awhile mhhh they are all nice customers too pretty crazy best hair cut i got so far in my opinion i would recommend for anyone wanting a good haircut

Fantastic experience: Great place to get a haircut. Cody is a good listener, skillful barber.

Fantastic experience: Cody has mastered the cut of a balding flat top. Always a great atmosphere and a lot of fun talking about football.

Fantastic experience: Been going for a few months now and love every experience. Always a fun and inclusive atmosphere.

Fantastic experience: Great service, I was late but still they were able give me a quick cut. Damien understood what I wanted and was very open to listen.

Fantastic experience: Everything was top notch, Needed a full workup as I came from MT looking very grizzly and they got me looking fresh.

Fantastic experience: Just got the royal treatment at Black Orchid Barbers on Mass Ave. Went in for a hot shave, and let me tell you, my beard has never felt more pampered! The experience was fast, thorough, and so smooth—no pun intended. Noah and his rig was super attentive, making sure I looked sharp without any accidental nicks. If you're looking for a quick shave that feels like a luxury experience, this place is your spot. Highly recommend-your beard will thank you!

Fantastic experience: Highly recommended. Clean establishment and professional staff. Tanner did a very good job and was able to deliver as per my expectations.

Fantastic experience: Black Orchid is a nice atmosphere with good cuts a reasonable price for a quality barber. I see Joey, but many hairdressers they employ do good work. Plus, can’t beat the straight razor neck shave with warm scented foam! Is it worth $35+? Up to you, but you’ll have a good cut.

Fantastic experience: Very inclusive and welcoming. Very much enjoyed the vibe and the atmosphere while my partner got an amazing haircut. Highly recommend. ☺️

Fantastic experience: Jason gave me a great cut. I was a first time customer and he made me feel comfortable. He listened and made suggestions. Clearly, he knows his hair. I came out looking very cool. I recommend Jason for anyone looking for a new perspective.

Fantastic experience: I assume I’m asked every time to give a review after my services has been done, so again I’ll say I love this place! Always clean and cool and has a great atmosphere. Dameon is my stylist and he always does an amazing craft and as before I’m super pleased. Professional and always willing to accommodate my request. Thanks Dameon!!!

Fantastic experience: Tanner’s not just one of the best barbers in town—maybe even in the country—he’s also one of the realest and wisest guys I’ve met. Big thanks, man. We appreciate you and your business

Fantastic experience: Tanner did an amazing job. I’ve been going to him off and on for almost a decade at this point. He has given me the best haircut I’ve ever had on 8-10 different occasions

Fantastic experience: They did an amazing job, buddy of mine recommended this place. They were able to fit me in last minute without an appointment, but sounds like they can be pretty busy, booking an appointment is your best bet. The interior was very modern and was a pleast to be inside. Staff was super caring and extremely friendly. Would go back, and will recommend!

Fantastic experience: I’ve been going to Cody for three years now and he does an amazing job. Every time I leave I get complimented on my haircut. If you’re looking for your next barber go to Cody!

Fantastic experience: Joey is the man. First barber I’ve had in 26 years that got my cowlicks in check. Highly recommend him!

Fantastic experience: First time getting my haircut in almost a year, and I couldn’t have picked a better spot. Amazing atmosphere, very welcoming, and fun crew. Also very LGBTQ+ friendly which is something very important to me and to the community as a whole :) Shoutout to Marcus for doing me right!

Fantastic experience: Marcus is great. Always gives a good cut. Today, I missed an earlier appointment. I stopped in as a walk in and he fit me in during his break.

Fantastic experience: It was my first time and I really liked the service that I got. The haircut was good, done with light touches, and i was out in about 35 mins. It was a just-sit-back-and-relax type of service. I find myself wanting to be a repeat customer.

Negative experience: DO NOT GO TO CLAY, HE WILL MESS YOU UP. I told him “I want my hair to still curl but get it out of my face.” By the time he was done there was not a curl left on my head. Not only that but he entirely missed spots on the back of my head and sideburns, while also leaving the front uneven. Seemed like he didn’t care at all, just wanted to get me out the door. He was too busy talking to everybody else and clearly can’t multitask. However, I don’t hate the place. Lucy gave me a great haircut my previous visit. Lucy will be the only person to ever cut my hair again as long as I’m in Indianapolis. This haircut has seriously damaged my trust in barbers. Place is good, but have to give it a one star; a chain is only as strong as its weakest link. Thought a place with such a good reputation wouldn’t let anybody like Clay in.

Fantastic experience: Skilled professionals for sure. Markus was friendly and did a superb job with my cut and beard trim. His shave was also well done!

Fantastic experience: If I could give Joey 10 stars I would. He’s always friendly and professional and in the 3 years I have been coming here I have never gotten a haircut that I didn’t like or thought looked bad. I recommend Black Orchid to anyone looking for a good barber.

Fantastic experience: I’ve been getting my hair cut by the Black Orchid OG’s, Tanner and Jason, since the place opened up at their original location! Hands down the best barber shop around. It’s a great environment and cannot go wrong with a single one of their barbers!

Fantastic experience: First time going to Orchid. Nick cut my hair and he was great! Talkative, easy going guy, and was in and out of the place in about 25 minutes. Highly recommend.

Fantastic experience: Absolutely LOVE this place! It's hard for me to find a barber that does a good job with my beard. Came here after a terrible experience elsewhere. I won't go anywhere else now. Cody is my guy and he's the bomb!!

Fantastic experience: Decided to trim my beard today. Over 20 inches long, you can imagine my anxiety trusting someone to cut my beard. Clay did a great job, looks and feels great. I definitely recommend this shop.

Fantastic experience: Excellent haircut and a super cool shop. Clay is the real deal. Fair price as well! The straight razor and hot towel finish is a nice touch.

Fantastic experience: I’ve never been one to see the value in a more expensive haircut, but the barbers at Black Orchid have convinced me otherwise. I’ve had several barbers cut my hair here and they’ve all been easy to work with and do a great job. I ended up sticking with Joey and have been impressed with his attention to detail and understanding of what I’m looking for every time.

Fantastic experience: This was my second time at Black Orchid and it was just as good as the first, if not better. This place was recommended by my co-worker and all my bosses go here too. And none of them were wrong. Jason was amazing and even offered to trim up my eyebrows. That was a first for me at a barbershop. Definitely has become my go to barber downtown Indy!

Fantastic experience: I have been coming to Black Orchid for a while now. Great vibe! All the barbers have done well cutting my hair. Lucy has cut my hair the last two times and does a fantastic job! Highly recommend Black Orchid and Lucy!

Fantastic experience: Had one of the best barbers ever when I was out in AZ. It took me 4 different locations 8 different barbers to find the best cut and vibe. Actually still stay in touch with him to this day. If a barber is more than just a hair cut I highly recommend this place. Was lucky to find Clay after a couple stops! He takes care of the entire family and has become family. #lafamilia

Fantastic experience: The staff were really nice! Timely. Damien always does an amazing job on my sons haircut. I was a little unsure what style cut to give my son and Damien answered all my questions and gave me great feedback and recommendations on the best cut and style for my son. Glad I found a great barber to take my son to!

Fantastic experience: I came in with a mop and Noah took matters into his own hands and gave me one of the best cuts I’ve ever received. I really appreciate that he leaned into my request to just make it look good, he had an idea and he ran with it. I’ll for sure be back.

Fantastic experience: Have only been once so far but Tanner was great and the vibe with the other two barbers and their clients was very cool. Will be going back regularly!

Fantastic experience: Marcus gave me a great cut. Highly recommend him for your services. Highly skilled and fun banter. All things you want in your barber.

Fantastic experience: Here's what you need to know: Lots of locations to pick from My barber, Joey Sparks, not only gave a great cut, he gave me a great education on how to better manage my hair... something I've never received before. Fantastic.

Fantastic experience: Cool laid back atmosphere. I've had 2 different barbers so far. Both were fantastic and nailed the beard trim/hair cut perfectly. Every barber their is laid back and makes you feel comfortable being there. 10/10 recomend! Don't waster your time trying other barbershops in the city!

Fantastic experience: Have had two cuts with both Noah and Clay. Both of them got me right. This is a barbershop that is both welcoming and operates at a high standard. Well worth the price of the cut. Will be returning in the future, and will be referring others to go as well.

Fantastic experience: This is the best barber shop in Indianapolis. Doesn't matter who you get, they are all knowledgeable, professional, and create a great atmosphere.

Fantastic experience: I've had three haircuts done at Black Orchid with three different people and they have all been fantastic. I'm always please with what they are able to do with my (thinning) hair to make it look great.

Fantastic experience: Update: at first I thought that Cody was the only unicorn out there. But my man Noah has now given me two cut/beard trims and I’ve never felt so fresh. These are some of the best cuts I’ve ever had. Legit has been a game changer coming from a guy who used to just go to a mom&pop shop where they don’t do appointments. I think this has officially become my new permanent barbershop. —————————- Cody killed it today. Great conversationalist and an even better haircut. Completely switched my hairstyle today and was kinda nervous walking in but he made me comfortable and explained everything. Even how to style it at the end. For sure will be back

Negative experience: I came in for a cut with Clay, and we agreed on a 1/2 inch off the top with a midtaper/2block. He ended up taking off about 3 inches off the top and also gave me a low taper, not to mention a completely different hairstyle than from the examples i showed him. not worth the $35 plus tip

Fantastic experience: I think this is the best haircut I've ever had! Emily knew exactly what to do to give it some style. The atmosphere is very comfortable and professional.

Fantastic experience: Today was my third time going to Black Orchid Barbers. Amy has been my barber each time and has done an amazing job with my haircut!

Fantastic experience: I’ve lived in Indy for 8 years and can say without a doubt that this is the best spot downtown to get a haircut. The barbers really take their time and ensure you get the exact cut you want. Just a personal preference, but I highly recommend Joey or Noah.

Fantastic experience: Joey is the best barber I have ever had. He gave me a great haircut and bread trim that would make Leonidas jealous. His attention to detail and personality are incredible. I have found a great new barber with an old-style shop.

Fantastic experience: Beard Barber suggestion for those looking to find a professional to maintain the beard... I am not disappointed at all. I am happy with my results, Noah was professional; he had the experience I was looking for to trim up my beard above the adams apple. Perfect sculpting and kept taking a little off at a time to ensure the length wasn't getting too short. Caught him on a Monday evening myself...

Fantastic experience: Got a last-minute cut in downtown Indianapolis today and received the best modern pompadour I've ever had. The barbers are top-notch, relatable, and some of the best I've encountered in 40 years. It was my first visit, and I can confidently say I won't be going anywhere else in Indy! #BlackOrchidBarber #Indianapolis #ModernPompadour #FreshCut

Fantastic experience: My ex mother in law cut my hair for years and I didn’t know how to describe what I wanted in a hair cut when my ex and I split and she stopped cutting it. It took two session for Lexi to figure out exactly what I wanted, and I’ve never felt more confident and comfortable with a barber in my life.

Fantastic experience: The team at Black Orchid is beyond amazing. Joey has been my go to barber for the last 2 years! And what can I say! Seeing Joey is like receiving a cup of Hot chocolate on a cold day. He is kind and caring, he pays attention to details and most importantly he makes sure that he connects with his clients on a deeper level then just a haircut. Joey remembers who you are and always cares about what’s new in your life. Everyone I’ve encountered there is amazing. Emily is one of my favorite people to talk to! She is always engaging and makes sure that you feel included in any conversation. Even if it’s about your favorite haunted buildings in the city or places to hang out. I will always recommend you to anyone that needs a haircut :)

Fantastic experience: Just moved to Indy and was looking for an affordable barbershop inside the loop. Came across Black Orchid and had a terrific experience! My stylist and the rest of the team made me feel welcomed and appreciated, and they gave me a haircut that I am proud of.

Fantastic experience: Knew it was time to change up my style and rock something shorter for summer. Joey listened to all my concerns about my hair - I showed him photos I liked and then we made a plan. It was a great experience and will definitely be back.

Fantastic experience: This place is really cool, I highly recommend coming here. I used to visit other barbers and stylists and pay 10-15 dollars and always have to come back and have my hair fixed, not at Black Orchid. Their service is worth the money! I appreciate it.

Fantastic experience: Great little barbershop. My man Joey had me feeling good from the beginning and looking great at the end. The stylists have a great rapport with each other. I’ll definitely be back!

Fantastic experience: First time there and had Cody for my haircut. Did an awesome job with a low taper skin fade. Definitely recommend him here!

Positive experience: Friendly staff. Very busy. Didn't quite cut my hair the way I wanted this time, but did no harm to my current style. Website needs to be more clear that it's redirecting to a different day when no bookings are available on the day you select. I appreciate the care and warmth I experienced here.

Fantastic experience: Kyndel cut my hair at the mass ave loaction and did an amazing job and gave great styling ideas. Definitely going back soon! Kyndel is hands down the best barber in the greater Indianapolis area! Very kind and a pleasure to be around.

Fantastic experience: One of our favorite barbers! I don't have a single complaint. I'm always concerned taking my biracial sons to somewhere new. Our first experience was great, second experience was great third experience was great. Definitely give them a shot!

Fantastic experience: Walking out of Black Orchid with a good haircut is not a question. What's nice about going there is from the moment I walk in, I feel like each barber acknowledges me and will engage or chime in on conversation with me. Walking into Black Orchid feels like walking into someone else's home who will make you feel very much welcome.

Fantastic experience: My barber was Clay. I had a great experience at the shop. He was friendly, professional and gave me a great haircut. I highly recommend him to anyone looking for a quality barber.

Fantastic experience: Place is quick, professional, clean, and has a vibe that makes you feel comfortable. I used to drive 6 miles for my haircuts and if I lived 6 miles from this place I would do the same. Jason and his crew are top notch.

Fantastic experience: These folks are true masters of their craft. I've experienced the gamut of haircuts haircuts over the years. This one was among the best. My barber (Joey) took time to talk through what I was looking for and had a great attention to detail. Cool vibe and people and most importantly, a high quality cut.