The Big Moustache Barbershop

The Big Moustache Barbershop
Halifax Downtown, 5121 Sackville St Unit 101
B3J 1K1, Halifax
+1902-707-4214

Opening hours

  • sunday: 12h-17h
  • monday: 9:30-19h
  • tuesday: 9:30-19h
  • wednesday: 9:30-20h
  • thursday: 9:30-20h
  • friday: 9:30-20h
  • saturday: 10h-20h

Welcome to The Big Moustache Barbershop, Halifax's premier destination for men's grooming. Established in 2019, we have proudly served our community by elevating the experience of barbering into something both consistent and premium. With a team of over 40 skilled barbers across seven locations in Atlantic Canada, we ensure that every visit is personalized and marked by precision.

Whether you're looking for a sharp haircut or a clean shave, at The Big Moustache, we embody a standard of service that never waivers. Our barbers are dedicated to providing not just a grooming service, but an experience that feels uniquely yours. We are committed to building a strong community connection and aspire to become your go-to place for all things grooming.

No appointment is necessary—walk-ins are always welcome, though you can also easily book your visit online through our Facebook page. Join us today and discover why we are recognized as Atlantic Canada’s #1 barbershop for quality and service.

Our comment from BarberSpot about The Big Moustache Barbershop:

The Big Moustache Barbershop has earned a stellar reputation among its patrons in Halifax, known for its professional and attentive barbers. Clients frequently commend barbers like Karan, who not only give exceptional haircuts but also take the time to understand exactly what each customer desires. According to various reviews:

  • Karan consistently delivers stunning fades and is considered a fade master.
  • Customers appreciate the friendly atmosphere and personalized attention they receive.
  • Many clients mention having a great experience with other barbers such as Ankush, Vishnu, and Vlad.
  • The shop maintains a clean and welcoming environment, making it a go-to spot for both regular and new customers.

However, there have been some mixed reviews, with a few customers pointing to issues such as waiting times and inconsistency during busier hours. Despite this, the overall feedback highlights a majority of satisfied clients who return time and again for their grooming needs, solidifying The Big Moustache as a top choice for a barber shop in the area.

The Big Moustache Barbershop: Reviews

4.6/5 (198 Reviews)
Michael Lei Published on Google 2 months ago

Fantastic experience: Adam is great! Detailed-oriented, friendly. Great to chat. He’s done a great job cutting my hair and dedicated time to do some finessing. I highly recommend Adam!

Van Jeanne Dayrit (Astrea) Published on Google 2 months ago

Fantastic experience: Vishnu is the man. First time going here and had an exceptional experience. I will be going here regularly from now on.

Pat Saunders Published on Google 2 months ago

Fantastic experience: Vishnu in Bayers Lake is an excellent barber

Luciano Oliveira Published on Google 3 months ago

Fantastic experience: Vlad is awesome. Nice crispy fade to make me feel young again

daniel abraham Published on Google 3 months ago

Negative experience: Very bad experience... my first visit was good.. but last week it was shit.. the guys were literally controlled by the people sitting at the counter.. i noticed when they other customers waiting.. they ask them to hurry.. this is really disgusting... and the guy messed up my beard trimming.. no professnilisim..

Musa Hamid Published on Google 3 months ago

Fantastic experience: Discount codes that are sent don't work and the people at the shop conveniently can't do it manually which is strange feels a lot like deceptive marketing. After a long time since moving to Halifax got a good Haircut, thanks to Karan, most local barber's are oblivious as to what to do with south Asian beards and moustaches, good experience.

The Big Moustache Barbershop
The Big Moustache Barbershop

Thanks for visiting us hope to see you again Karan is great

nilesh parmar Published on Google 3 months ago

Fantastic experience: "I just got my haircut with Karan, and I’m really impressed! He was professional, attentive, and made sure to understand exactly what I wanted. The haircut looks amazing, and I felt very comfortable throughout the whole process. Highly recommend Karan if you want a great haircut!"

Sony Singh Published on Google 4 months ago

Fantastic experience: Ankush Sharma did an amazing job for fade cut.

Sameer Sood Published on Google 4 months ago

Fantastic experience: I visited Big Moustache for a haircut and enjoyed every bit of it. Muhaned was awesome with his styling. I loved my new look. Thanks buddy

Ben Lupin Published on Google 4 months ago

Fantastic experience: Amazing haircut from Ankush, an experienced barber. I walked in and felt very well taken care of. Good team, good systems, awesome experience.

Ron Piche Published on Google 4 months ago

Fantastic experience: Shout out to Sharry. He did a great job, no rushing and paid attention to detail. He did exactly as I asked. He's my go to guy from now on.

Kevin Rent Published on Google 4 months ago

Fantastic experience: Vlad is an artist. Personable and humble. Does awesome work, thanks! Keep it up, I will be back.

Forrest Kroll Published on Google 4 months ago

Fantastic experience: Been here a few times. Every barber I’ve had has been pleasant and the haircuts have always been great

Andrew S “Irishptsd” Malone Published on Google 4 months ago

Fantastic experience: Sam is an artist! Just got an amazing fade and beard trim. He makes you feel like you are family.

Ayush Awasthi Published on Google 5 months ago

Fantastic experience: Karan did an excellent job. Truly a fade master!

Kaye Published on Google 5 months ago

Fantastic experience: Miguel is the greatest of all time Haircut and Razor beard trim

Gavin Sharma Published on Google 5 months ago

Fantastic experience: Amazing experience. Ankush really knows his craft and delivers an excellent haircut.

Dina Liakas Published on Google 5 months ago

Fantastic experience: THANK YOU VLAD & MIGUEL! Sotirios and Alexandros look awesome! I know we were walk-ins and you were busy but very much appreciated that they could get their cuts done tonight:)

Dylan Barnes Published on Google 6 months ago

Fantastic experience: These guys do a fantastic job everytime I go to get my hair cut. The downtown Big Moustache is the only place that comes to mind. First time I came here, Kumar cut my hair, and I had never looked better. And I’ve been getting my hair cut here ever since. 12/10

Gurpreet Singh Published on Google 6 months ago

Fantastic experience: Karan gave me a perfect haircut, really happy with it

Rhys Clee Published on Google 6 months ago

Fantastic experience: Was in Halifax for reading week and desperately needed a haircut. Big moustache came through, and I’ll be happy to visit again when I’m back in Halifax. After chatting with the owner, it was clear there’s a real passion for the craft and a commitment to excellence at BM. Highly recommend!

Nathaniel Mac Donald Published on Google 6 months ago

Negative experience: Normally have a good experience but the guy I got today really pissed me off. Kept calling me “bro”, didn’t read my appointment notes, then tried to tell me he couldn’t charge me for a buzz cut because it’s only 1 length across. Literally got up and walked out. I’m not your “bro”

Patrick Leblanc Published on Google 6 months ago

Fantastic experience: One of the best experiences ever , Ankush delivered the best service with amazing results , he was extremely professional and had an amazing eye for detail , it was my first time there but will not be my last !!!!

Nirav Dobariya Published on Google 6 months ago

Fantastic experience: Had a great experience with Karan today! He gave me an excellent haircut—clean, sharp, and exactly the style I wanted. Really pays attention to detail and makes sure you walk out looking your best. Highly recommend him to anyone looking for a fresh, professional cut.

Steve Hector Published on Google 7 months ago

Fantastic experience: I am not sure ifnthis is the correct spelling of his name, Saurau, he did a great job on the fade. He was professional and very detailed about his work. He asked questions and was great to talk with. Took pride in his work and even tidied up the eyebrows and ears. Made sure the beard was in good too. I would definitely recommend a visit.

Nevan Fitzgerald Published on Google 7 months ago

Fantastic experience: I had a great experience here, my barber his name was avtar he did a great job literally everything I asked for I definitely recommend this barber shop they do anything you want and can do it to perfection definitely coming back

Branden Pinkney Published on Google 7 months ago

Fantastic experience: Was in town for one day only for an appointment and needed a cut quickly on a Wednesday evening. Muhannad was able to get me in and did a fantastic job. Super nice person and knows what he’s doing! Definitely recommend and I’ll be back next time I’m in town. Thanks again!

Jrriel Rasgo Published on Google 7 months ago

Fantastic experience: Vishnu does it again, I came late afternoon with no appointment but he made a way to accomodate me and got an amazing hair cut. Highly recommended

Prince Minhas Published on Google 7 months ago

Fantastic experience: I’ve been getting my haircut from Karan at The Big Moustache Downtown location for the past two years, and he’s honestly the best barber in town. He’s a fade master — always gets it perfect every single time. I’m very particular about my moustache, and Karan takes great care of it with real attention to detail. Super professional, skilled, and friendly guy who knows exactly what his clients want. Highly recommend him if you want top-quality cuts and great service!

Arvinder Singh Published on Google 7 months ago

Fantastic experience: Karan is an exceptional barber who truly knows his craft. Every time I visit, he takes the time to understand exactly what I want and delivers a clean, precise haircut that always exceeds my expectations. His attention to detail, professionalism, and friendly attitude make the whole experience enjoyable and relaxing. Whether it’s a simple trim or a full restyle, Karan’s skills and consistency are top-notch. The shop is clean, welcoming, and always runs on time, which I really appreciate. If you're looking for a barber who listens, delivers, and makes you feel confident walking out the door, Karan is your guy!

deeksha kumari Published on Google 7 months ago

Fantastic experience: I had an amazing experience with Karan! He’s not only highly skilled at his work but also very kind and attentive to every detail. He listens carefully to what you want, makes sure you’re comfortable throughout, and delivers results that are even better than expected. His cautious approach and genuine care for people’s needs make the whole experience so relaxing and pleasant. Honestly, Karan provides the best barber services in the city—I wouldn’t go anywhere else!

Abhinoor Rikhi Published on Google 7 months ago

Fantastic experience: Had a great haircut experience with Karan. He was very friendly and gave me a fresh look which I was wanting since long time.

BHAVIK SHARMA Published on Google 7 months ago

Fantastic experience: Karan gives the cleanest fades and sharpest cuts in town! Always consistent, professional, and friendly. Highly recommend!

Manvir Gill Published on Google 7 months ago

Fantastic experience: Karan’s one of the best—not only as a barber, but also as a genuine guy. Always recommended for the best haircuts.

Arsh Jammu Published on Google 7 months ago

Fantastic experience: Karan best barber ever “I’ve been getting my haircuts here and I can honestly say this is the best barber I’ve ever had. Very professional, friendly, and always pays attention to detail. The shop is clean, welcoming, and I always leave feeling fresh and confident. Highly recommend to anyone looking for a skilled barber who truly cares about their clients!”

pardeep ranwa Published on Google 7 months ago

Fantastic experience: I recently had a haircut with Karan, and I couldn't be happier with the results! Karan is a truly talented and professional stylist. From the moment I sat down, he took the time to genuinely listen to what I wanted, offering great suggestions that would suit my hair type and face shape. The whole experience felt personalized and collaborative. The cut itself was meticulous and precise. Karan has an excellent eye for detail and worked with a clear plan, ensuring every strand was perfectly in place. The wash and styling were also wonderful and very relaxing. I walked out feeling amazing—my hair has never looked better! Karan's friendly demeanor, expertise, and passion for his craft make him an absolute standout. I highly recommend booking an appointment with him; you won't be disappointed!

David Jones Published on Google 7 months ago

Fantastic experience: Great Haircuts! We were on a cruise and had been traveling for a couple months and in need of a cut. Made an appointment a couple days in advance. Vlad & Muhannad were ready for for us and gave us terrific cuts! Thanks guys!

Priyank Garg Published on Google 7 months ago

Fantastic experience: Karan will give you freshest fades every time

Simar Aulakh Published on Google 7 months ago

Fantastic experience: Its been a year i meet karan since then he is the only one to maintain my hairstyle. He is one of the best barber in Halifax. Every time i go there he has new suggestions and always do beyond expectations. So i suggest must go and try you can’t go anywhere else afterwards.

Jiwan Karwal Published on Google 7 months ago

Fantastic experience: Karan is the best among all the barbers working here. He gives a perfect clean fade and always understands the style properly. Very humble, patient and professional. Really happy with his service and would highly recommend him.

AMIT SEN Published on Google 7 months ago

Fantastic experience: Well Trained staff, Good service. Karan is highly professional specially if you are looking for a fade cut. I recommend Karan.

Jaspreet Singh Published on Google 7 months ago

Fantastic experience: Thanks to karan for giving me best haircut. Always gave me clean fade with perfection . Really happy with the service and attention to detail.

Gagandeep Singh Published on Google 7 months ago

Fantastic experience: Shout out to Karan the best in game

Harinder Singh Published on Google 7 months ago

Fantastic experience: Karan is extremely professional and truly understands what the customer wants. His skill with his hands is impressive. I highly recommend him to anyone looking for a top-quality haircut. Shout out to Karan!

Craig Law Published on Google 7 months ago

Fantastic experience: Great spot downtown and always make their best effort to get you in. Reasonable prices and talented barbers

Jay Sanghani Published on Google 7 months ago

Fantastic experience: My experience was absolutely amazing! It's not my first time with Karan, and as always, he did a fantastic job on my hair. Today I decided to try something new, and his recommendations for small, insightful changes made the final look even better than I imagined. Highly recommend

Kayleigh Moores Published on Google 7 months ago

Fantastic experience: Awesome experience for my son’s first haircut (sunnyside mall location). The service was fantastic- very patient and kind, great with kids, and even had an interactive car shaped seat for the kiddos to sit in. Will definitely be back!

Daniel White Published on Google 8 months ago

Fantastic experience: Very clean store with polite staff, and a laugh, no complaints I will be back

Casper de Lange Published on Google 8 months ago

Fantastic experience: Mohammed is your go to guy, attention to detail is amazing!

Jamin Hodgkins Published on Google 8 months ago

Fantastic experience: Vlad is great. Unbelievable attention to detail on every haircut and a great person. Would highly recommend.

Richard Payne Published on Google 8 months ago

Fantastic experience: Great barber shop and the barbers there know what they are doing. I have a simple haircut but they took their time and made sure it was done great. Bit of a trek for me to get downtown but worth the travel for a great haircut!

Mackenzie Graves Published on Google 9 months ago

Negative experience: Went to the Halifax location, the guy was late and didn’t listen to me at all, the haircut is fine but not all what I asked for. Unless you want the standard fade don’t go here

Gavin Jones Published on Google 9 months ago

Fantastic experience: I’ve been getting my hair cut here since 2021. Highly recommended.

Elliott Fisher Published on Google 9 months ago

Fantastic experience: Got a buzz from MO! Great guy + great fade skills. Stepped in while staring at the DblTree next door. Got me right in and looking fresh. 5 stars and great attention to detail

Ariane Mae Porlas Published on Google 9 months ago

Fantastic experience: my 23months old first haircut was great, Vishnu was the one who did it. Great job! we will definitely come back again for haircut for my baby and husband. Keep it up!

Luc Chretien Published on Google 10 months ago

Fantastic experience: Shiv did an incredible job at the Chain Lake location. He listened to what I wanted and even cut my hairpiece for me. His quick work and attention to detail with a great price keeps me coming back.

Keyur Ramani Published on Google 10 months ago

Fantastic experience: Vishnu is absolutely incredible! I just got a haircut from him and I couldn't be happier. He truly listened to what I wanted and executed it perfectly. My hair feels amazing and the cut is exactly what I envisioned, maybe even better! Beyond his skill, Vishnu is also just a pleasure to talk to. Highly recommend him to anyone looking for a fantastic haircut!

Luis Rey González Ortega Published on Google 11 months ago

Fantastic experience: Always is a good service with all the staff that is working in this location! Everything is in good conditions and clean facilities

David Elliott Published on Google 11 months ago

Fantastic experience: Always great experience and vibe of a traditional barber shop with a modern twist

Jorge Minyetty Published on Google 11 months ago

Fantastic experience: Had a cut with Mr. Tata today and it was spot on. The attention to detail, clean lines, and overall finish really stood out. He takes his time to make sure everything looks right. . Always a great experience—thank you!

Travis Wilkerson Published on Google 1 year ago

Fantastic experience: If you are local, or you are visiting like myself, and need a cut. Stop in and ask for Muhannad. He did an awesome job, one of the best I have had in years! He’s very attentive and impecable attention to details. I only wish I lived in the area. I’d be his regular. Thanks again.

Harry Rallh Published on Google 1 year ago

Fantastic experience: I’ve been getting my haircut from Karan since I moved to Halifax. He’s great, understands what you want and does an amazing job. Highly recommend him.

Sai Bhargav Talluri Published on Google 1 year ago

Fantastic experience: Karan was amazing. I was here to get my hair done for graduation and he did magic to my hair.

G D Published on Google 1 year ago

Fantastic experience: Muhanned is amazing. Very talented and professional. Great pricing which allowed me to give a good tip without breaking the bank. I would give these guys a try at least once and I guarantee you will come back. Ben

Smit Radadiya Published on Google 1 year ago

Fantastic experience: Very good hair cut I trust karan he does really great job

Sean MacDonald Published on Google 1 year ago

Fantastic experience: Great barber shop. I've been bouncing around shops for two years since moving to NS. I've gone to the downtown location for my last 5 haircuts. Muhannad is hands down the most skilled barber I have visited. Punctual, precise and attentive without taking too much time, clean cut. Highly recommended.

Jay Lila Published on Google 1 year ago

Fantastic experience: The best saloon in Halifax with cool services. I would strongly recommend to visit and get a nice and cool haircuts Karan is master in Fade hair cuts and I personally always have a haircut scheduled with him Definitely worth it saloon.

rishabh sharma Published on Google 1 year ago

Fantastic experience: "I’ve been going to Karan for a while now, and I couldn’t be more impressed! Every time I walk in, I’m greeted with a warm, friendly vibe, and the attention to detail is unmatched. Karan always listens to exactly what I want and delivers a cut that exceeds expectations. The skills are top-notch, and the atmosphere is always welcoming. Highly recommend for anyone looking for a great haircut and excellent service!"

Daryl Witiuk Published on Google 1 year ago

Fantastic experience: Muhamad was great. Very accommodating, cut and style was exactly what I asked for. Definitely coming back.

Saurabh mishra Published on Google 1 year ago

Positive experience: Visited first time, excellent service, must visit for anybody looking for fades! Excellent work by Karan !

Harshit Harshit Published on Google 1 year ago

Fantastic experience: Best haircut! Shoutout to karan Skills and experience 10/10. I have been to many places and here is one of those where he do his best. Amazingly fast and cuts very very well. Great guy and great at his work. Keep it up karan bro

Anmol Preet Published on Google 1 year ago

Fantastic experience: Best barber in the town. Must visit Karan for any kind of haircut. Im his customer from last 2 years. He never disappointed. Keep it up man.

SUKHVIR SINGH Published on Google 1 year ago

Fantastic experience: I’ve been coming to Karan for a while, and I always leave happy with my haircut. He’s professional, friendly, and takes the time to make sure I get exactly what I want. Great atmosphere and always a relaxing experience. Highly recommend Karan

Arniel Maguad Published on Google 1 year ago

Fantastic experience: Karan was superb! He asked me what I liked and suggested what looks great. The place was clean and all the barbers present were all smiling. Choosing the shop as the one to go to for my first hair cut in Canada was the best decision. I will definitely be back

krish kohli Published on Google 1 year ago

Fantastic experience: Best barber shop in whole Halifax. They’ve professional barbers to provide amazing hair services. 10/10 MUST TRY

Ashishdeep Singh Published on Google 1 year ago

Fantastic experience: I've been going to Karan at BigMustache Barber Shop for a while now, and I can honestly say he’s the best barber I’ve ever had! His attention to detail, precision, and professionalism always leave me looking fresh and feeling great. Karan takes the time to understand exactly what you want and delivers every single time. Whether it’s a regular trim or a complete style change, I know I’m in good hands. If you’re looking for a skilled barber who knows his craft and delivers exceptional results, Karan is your guy. Highly recommended!"

samveg jhally Published on Google 1 year ago

Fantastic experience: Karan is the best barber in the city. Highly recommended.very professional with amazing skills

Vishal attri ATTRI Published on Google 1 year ago

Fantastic experience: Karan cutz has the best skills of barbarism I have ever seen. I randomly went one day to him. Now i never go to anyone out there. Highly recommended.

John Brannen Published on Google 1 year ago

Fantastic experience: Great place for a haircut. They care that you look well. Great price too. Will be returning again!

Burak Published on Google 1 year ago

Negative experience: Came to this place with good expectations from reviews but got disappointed. Barber was in rush all the time and gave one of my worst cuts so far. I showed him a picture of my last haircut and he said he will do it… Wasn’t even a bit close. At least this place was cheaper than other barbers in city. Not professional, do not recommend.

Adelina Iftene Published on Google 1 year ago

Fantastic experience: I took my 2 year old toddler for his first hair cut. We had Vishnu. He was absolutely amazing. So patient and gentle and did a great hair cut despite my kid moving a lot! Thank you!

Asif Ali Published on Google 1 year ago

Fantastic experience: Went to get my new born’s first hair cut. Very good experience all thanks to Yogi brother. clean and hygienic place for new born. Yogi finished the cut very quickly. Recommend specially for first hair cut of your new born.

Amin Mohammad Published on Google 1 year ago

Fantastic experience: Best barbershop in town. I don’t know if Sam still works there. He’s amazing

Husain Dini Published on Google 1 year ago

Negative experience: I booked a haircut with Kumar, expecting a great experience given his good reviews. However, he was a no-show, and Obi took over instead. Unfortunately, Obi rushed through my haircut in 10 minutes, prioritizing his next client. The result was one of the worst haircuts I've had in this city. Despite specifically asking him not to use thinning scissors, he did, leaving patches on my head. What's the point of taking appointments if you don't respect them? Poor communication and lack of professionalism led to a subpar experience. Until they improve their scheduling and stylist accountability, I'd caution others to think twice. Should have given negative ratings if possible.

The Big Moustache Barbershop
The Big Moustache Barbershop

As mentioned in my previous email, we also tried reaching out to you twice on the day of your appointment around noon. We left a voicemail and shared screenshots to confirm our attempts to communicate. I would like to clarify that we made every effort to notify you about the change in advance.

If you are dissatisfied with your haircut, we sincerely want to understand what went wrong. This is why we reached out multiple times and followed up via email, but we have not received any response from your end.

Your appointment was scheduled with Obi, one of our most senior barbers with over 20 years of experience, to ensure you received the best possible service.

We value your feedback and are committed to resolving any concerns you may have. Please let us know how we can assist further.

Kumar

Raj Chauhan Published on Google 1 year ago

Positive experience: Muhannad is great when it comes to skin fade haircut! He listened to what I wanted and then made sure during and at the end that the haircut I received is satisfactory. He’s very detail-oriented and courteous. He has become my new favourite hairdresser in downtown HFX! He must receive enough appreciation. Cheers!

Sawyer Burke Published on Google 1 year ago

Fantastic experience: Very good barbershop. Barbers were very skilled, service was good and the staff were friendly and welcoming.

Patel Tejas Published on Google 1 year ago

Fantastic experience: I had an amazing experience with "The Big mustache". The barber is friendly and help me to choose perfect haircut for my appearance. I highly recommend this barber shop for different services.

Sanket Shinde Published on Google 1 year ago

Fantastic experience: Just had the best haircut in Halifax! I love the attention to detail Karan puts into his work—it makes you look forward to the next visit. Thanks, Karan!

Yaar Amin Published on Google 1 year ago

Negative experience: Sorry to say, it’s a waste of money for me today! Conversation was good but unfortunately I got a terrible haircut today. Although he (my barber) claimed he cut my hair according to my instruction, I told him may be next time you will be able to do better! Now I need to get another haircut immediately may be from some other place.

Nakul Sridhar Published on Google 1 year ago

Negative experience: Went to this place for 2.5 years straight. When I missed an appointment for the third time in all of 2.5 years, I was given a warning that I'll be barred from getting their service if I hit five strikes. I tried explaining that no-shows will naturally go up when you've been a patron for this long, but one of their senior barbers dismissed my concern. Been nearly a year since then, I never went back. Now they're sending me discount coupons saying they miss me. After threatening to disbar me. UPDATE: You are using the phrase "last-minute cancellations" too conveniently. Of the four cancellations, one was YOU asking me last minute to reschedule it. I cancelled one appointment two DAYS in advance and one was done two hours in advance. My friends and I have had multiple occasions when we were told to wait for our own appointment as barbers were busy. One time, you took a walk-in client right in front of me while I was waiting WITH an appointment. You want me to respect your appointments when you don't respect mine. I respect the hustle in running a business. I could never run a business myself. But your senior barber was rude and dismissive and that's not a common experience in Halifax. And now you're trying to discredit my review with misleading numbers on my cancellations.

The Big Moustache Barbershop
The Big Moustache Barbershop

Dear Nakul,

Thank you for taking the time to speak with me today and for sharing your thoughts about your experience. I want to assure you that at our barbershop, we strive to maintain a system that is both fair to our valued clients and efficient for our team.

I understand your frustration, and I want to clarify that our no-show policy is in place to ensure we can serve all clients effectively. I checked your appointment history, and over the years, you booked 17 appointments with us, out of which you attended 9. For the remaining appointments, we recorded three no-shows and four last-minute cancellations. Despite these instances, we waived any charges, and you continued to enjoy the flexibility of our online booking system.

Our policy temporarily restricts online booking access after three no-shows, simply to ensure we’re available for clients who might be waiting for those slots. Even with this restriction, you are always welcome to visit us as a walk-in. This approach helps us respect everyone’s time—including yours—and avoid missed opportunities for others.

Additionally, the recent emails you received are part of our general marketing efforts, intended to invite past clients back to our chairs. If you’d prefer not to receive these, you can simply reply with “STOP,” and we’ll make sure to opt you out immediately.

Thanks again for your feedback; it's always valuable to us, and we’d love to see you back!

Warm regards,
Kumar

Thomas Anderson Published on Google 1 year ago

Fantastic experience: Fabulous!!! 100% recommend! I’m from Ontario in Halifax visiting. Walked in off the street and was able to book an appointment within an hour today, October 23, 24. The young gentleman was on his game. Head and face, hot towel, straight razor shave as well as a goatee trim and sculpt…best I’ve ever had!

The Big Moustache Barbershop
The Big Moustache Barbershop

Thank you so much for your incredible review! We're thrilled to hear that you had such a fantastic experience while visiting us in Halifax. It’s always our goal to provide top-notch service, and we're glad the head and face treatment, hot towel, straight razor shave, and goatee trim exceeded your expectations! Safe travels, and we hope to see you again whenever you're back in town!

Jaylon Brownbridge Published on Google 1 year ago

Fantastic experience: Karan is friendly, efficient and listens to what you want. He's a solid barber. Would go back next time I am in town.

Bhavya Ghevariya Published on Google 1 year ago

Fantastic experience: Amazing barbershop. I have been going there for the past 4 months and they have some amazing barbers there. Lots of different styles they can do, I have always left happy. Awesome ambience too.

Hamza Ahmad Published on Google 1 year ago

Fantastic experience: Excellent Service provided by Karan, he is definitely the man you should reach out to for high quality fade and beard grooming!

Roger Trapasso Published on Google 1 year ago

Fantastic experience: Great Place was just here today with my dad. The guy did a great job at my haircut took his time. He was also friendly which made the experience nice. Honestly they were all nice. Will definitely come back in the future.

Ajay kumar Mannarapu Published on Google 1 year ago

Negative experience: I had the worst haircut experience. After some decent amount of wait, the barber seemed completely disinterested and in rush to finish the haircut. I expected minimum attention and care from the staff to ensure a good customer experience.

Abhiram Sr Published on Google 1 year ago

Positive experience: I had a mixed experience . the owner called me later to apologize and explained that one of their staff members was sick, which caused the delay. They assured me they would arrange for the best barber for my next visit and even offered to waive the charges. I appreciate the owner's effort to make things right, and I'm willing to give them another chance based on their response. ——— I had a very disappointing experience at here . I booked an appointment for 9:30 AM and arrived on time, but I ended up waiting for half an hour. To make matters worse, the barber wasn't even there when I arrived. The staff informed me that the next available appointment wasn't until 11:30 AM. This level of unprofessionalism and poor scheduling is unacceptable. I won't be returning and cannot recommend this place to others.

Shaji Mohammed Published on Google 1 year ago

Fantastic experience: Karan is the best barber in the city. Would 100% recommend to get a haircut from him. Great barbershop as well.

Abhinav Jain Published on Google 1 year ago

Fantastic experience: I have visited this barbershop for the first time and Karan did my haircut, i am really impressed by the haircut he did. I do recommend Karan whenever you are visiting Big Moustache. He is really a fade master.

Harsh Srivastava Published on Google 1 year ago

Fantastic experience: Really Impressed by efforts put in for grooming, its budget friendly and best place for getting a superb haircut, Highly Recommended. Big thanks to Karan.

The Big Moustache Barbershop
The Big Moustache Barbershop

Thank you for your wonderful review! We're thrilled to hear that you were impressed with our grooming efforts and found our services budget-friendly. It's great to know you consider us the best place for a superb haircut. A big thanks from Karan and the entire team—we appreciate your recommendation and look forward to serving you again soon!

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