Hammer & Nails Grooming Shop for Guys - Frisco

11901 Dallas Pkwy Ste 700
75033, Frisco
+1214-940-7799

Horario de apertura

  • Domingo: (closed)
  • Lunes: 8h-20h
  • Martes: 8h-20h
  • Miércoles: 8h-20h
  • Jueves: 8h-20h
  • Viernes: 8h-20h
  • Sábado: 8h-20h

Bienvenido a Hammer & Nails Grooming Shop for Guys, tu barbería premium en Frisco, Texas, donde cada visita se convierte en una experiencia única de cuidado personal. Diseñado pensando en tu comodidad y privacidad, ofrecemos un entorno relajante que te invita a desconectar del ajetreo diario.

Desde cortes de cabello hasta afeitados y tratamientos de manicura y pedicura, cada uno de nuestros servicios está diseñado para cumplir con tus necesidades específicas de arreglo personal. Nuestros talentosos artistas están altamente formados y utilizan productos de alta calidad, lo que garantiza que cada tratamiento exceda tus expectativas.

Además, en cada visita podrás disfrutar de una bebida refrescante, que incluye cervezas, licores o cócteles mientras te relajas en cómodas sillas de cuero con auriculares que cancelan el ruido. Y aunque nos enfocamos en el cuidado de los hombres, ¡todos son bienvenidos!

Visítanos y descubre el verdadero lujo accesible, donde cada servicio, desde el clásico corte de cabello hasta un afeitado premium, está diseñado para hacerte sentir como en un spa privado. Tu relajación y satisfacción son nuestra prioridad.

Nuestro comentario desde BarberSpot sobre Hammer & Nails Grooming Shop for Guys - Frisco:

Hammer & Nails Grooming Shop for Guys en Frisco es un destino de grooming de primera categoría para hombres, ofreciendo una experiencia excepcional que prioriza la comodidad y el estilo. Muchos usuarios han elogiado a estilistas como Ashley, Erica y Hailey por sus hábiles cortes de cabello y atención al detalle, creando una atmósfera relajante donde los hombres se sienten mimados. Los clientes a menudo mencionan al personal amable y las ofertas complementarias, como bebidas, que realzan su experiencia.

No obstante, algunos comentarios recientes han destacado preocupaciones sobre cambios en la gerencia y la consistencia del servicio. Algunos clientes notaron que la tienda ha experimentado rotación de estilistas, lo que parece haber afectado la vibra acogedora y la camaradería que anteriormente definían el espacio. Además, se han planteado quejas sobre problemas de programación y servicio al cliente, lo que sugiere la necesidad de mejora en estas áreas.

En resumen, aunque Hammer & Nails ofrece servicios de grooming de alta calidad con un enfoque en la satisfacción del cliente, los cambios recientes pueden requerir atención para restaurar la reputación estelar que anteriormente tenía. La retroalimentación mixta refuerza el compromiso de mejorar la experiencia general, asegurando que cada visita cumpla con los altos estándares que los huéspedes esperan.

Hammer & Nails Grooming Shop for Guys - Frisco: Opiniones

4.4/5 (199 Opiniones)
Paul Streett Publicada en Google 2 months ago

Experiencia fantástica: Tasha was great and helpful in helping me understand what type of hair cut I should get and products I should use. Highly recommend!

Devin Hanson Publicada en Google 2 months ago

Experiencia negativa: This place used to be awesome, I’m not sure what’s changed over the past year, but it sucks now. Not even the service (though it’s felt very burn and churn the past few cuts), it’s how their schedule works. I work most days and cannot call to set up appointments so I have always utilized the online appointment maker. Not once now but twice, there has been an issue and they can’t see me, or that person isn’t here now or something like that. Again. I’m very busy so when I find the time for cuts, I want to get them when they are scheduled. This is so frustrating. Not only have you lost my membership, but you’ve lost my service completely.

Hammer & Nails Grooming Shop for Guys - Frisco

Devin, I sincerely apologize. No excuse on our end, we screwed up and I understand your frustration. I know you're turned off to us, but would love to provide some complimentary services, even though you're choosing to go elsewhere. It's the least we can do.

Kamran Ahmed Publicada en Google 2 months ago

Experiencia fantástica: It’s always great to get my grooming package done with Hailey.

Hammer & Nails Grooming Shop for Guys - Frisco

Thanks Kamran, we're glad you enjoy your services with Hailey, come back any time!

Jaimie Guthrie Publicada en Google 2 months ago

Experiencia fantástica: Fantastic and warming environment. Comfortable for men to get the grooming on !!!!

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you so much for the awesome review! We’re proud to create a welcoming, comfortable environment where men can truly relax and enjoy their grooming experience. We appreciate you choosing us and look forward to seeing you again soon!y and Please, do tell all your family and friends about us! Shondai (GM) ✨

Howard Warner Publicada en Google 3 months ago

Experiencia fantástica: In for my monthly cut. As always, Shondai provided a perfect cut and Luxe experience. Thank you!

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback. We are happy to hear that you enjoyed your service with Erica. We look forward to seeing you again.

Four Winds Aviation Publicada en Google 3 months ago

Experiencia fantástica: Ashley Hashimoto is a wonderful stylist. A true master at her craft. Love what she does with my hair!

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for feedback, Ashley is a master of her craft.

Christopher Temir Publicada en Google 3 months ago

Experiencia fantástica: I started going to Hammer & Nails in December and Ashley has been my go-to since. She’s skilled, thorough, and makes the whole experience easy. Always solid.

Hammer & Nails Grooming Shop for Guys - Frisco

Christopher thank you for your review. Ashley is a great stylist and she is dedicated to making your hair look great. We look forward to seeing you again! Shondai B. General Manager

Jessie Mayberry Publicada en Google 3 months ago

Experiencia fantástica: Absolutely awesome. Makes me feel awesome. This is the place a man gets pampered. Finally a place a man can get the enjoyment the ladies rave about. Treat yourself or your husbands to something he probably doesn’t even know it exists. Best Birthday present ever. Prince Of Pecan street. AJ you are awesome my beard is just the way I love it.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you so much for this incredible review! This is exactly the experience we aim to create, a place where men can truly relax, feel taken care of, and enjoy a little well-deserved pampering. We love being the spot where guys finally get what the ladies have been raving about for years.
Happy Birthday to you, what an honor to be part of the celebration! And yes, EJ is a beast with the beard. We’ll be sure to pass along the love.
Thank you for trusting us Prince of Pecan Street and for spreading the word. We can’t wait to have you back in the chair! Shondai Baca (GM)

Nathan Harden Publicada en Google 3 months ago

Experiencia fantástica: Ashley did an amazing job. I had the classic cut and beard trim and loved both. Will be back again and again.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for feedback. Our guest are important to us and we aim to provide the best possible experience for our guests.

drmambo91 Publicada en Google 3 months ago

Experiencia positiva: Hailey and katina made this experience worth every moment. The service provided by these 2 ladies was exceptional in my opinion there customer service and attention to detail is amazing.I would give a 5 star but management made some issues and i had to split my times for my services. Outside of this small issue i had no problems. Everyone was friendly and it was a wonderful experience. I want to reiterate that the ladies performing the services really put forth the effort and the only reason im giving this review. Had a manicure and pedicure.

Hammer & Nails Grooming Shop for Guys - Frisco

Appreciate the kind feedback and glad you enjoyed your services! Apologies for the split services, but appreciate the candid feedback. We'd love to treat you to a service on us, for the mixup. We'll reach out directly!

Zamun Murtaza Publicada en Google 3 months ago

Experiencia fantástica: Asheton was amazing. Curls came out looking great and yet still had a clean cut

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for sharing your experience! Asheton takes great pride in creating cuts that look sharp while keeping curls healthy and styled just right. We’re so glad you loved the results and hope to see you again soon! Shondai (General Manager)

Brad Baca Publicada en Google 3 months ago

Experiencia fantástica: Ashley took the time to listen to what I wanted and gave suggestions to finish a terrific cut. I’m so good looking now that I have to carry a stick. Super happy but tired from getting chased around.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you so much for the great review! Ashley will love hearing this, she always takes the time to listen and make sure the cut is just right. We’re glad you’re loving the results… please use that stick responsibly We look forward to seeing you again!

Tom Dravis Publicada en Google 4 months ago

Experiencia fantástica: First time customer. Relaxing and enjoyable experience. Erica is very experienced

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for visiting us! We’re so glad your first experience was relaxing and enjoyable. Erica is wonderful at what she does, and we’ll be sure to share your kind words with her. We look forward to seeing you again!

Mark Bills Publicada en Google 4 months ago

Experiencia fantástica: I am a first time customer. I got a men's manicure with Hailey. She did a great job,.Everyone there was very nice and service-oriented (especially Amanda). I decided to join the club.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you Mark for your feedback. It is our mission to provide, surprise and delight our guests with the utmost service.

Kishan Varma Publicada en Google 4 months ago

Experiencia fantástica: Great service. Ashley is MVP ! Second visit with Ruben was also Top Notch

Skylar Bentley Publicada en Google 4 months ago

Experiencia fantástica: Was a great experience. Everyone was really great. Tiffany did a great manicure and pedicure.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback. We are glad you enjoyed your service with us.

Chris Gnazzo Publicada en Google 4 months ago

Experiencia fantástica: I exclusively go to Ashley regularly and I never leave unsatisfied. She’s always polite and very attentive to what I need done on any day. I would highly recommend her services to anyone.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback, Chris. Ashley goes above and beyond to provide each of our, guests with excellent service.

Brian Hoffman Publicada en Google 5 months ago

Experiencia fantástica: My tech was very professional and friendly, and had a great deal of knowledge about her craft. It was a comfortable, relaxing experience and I will definitely be back.

anna moore Publicada en Google 5 months ago

Experiencia negativa: In the year that my husband has been going there has been 7 manager changes. Often times the changes bring mass lay offs of the staff. He hasn’t had the same stylist twice. Tired of the constant changing, afraid that this is a sign of a very toxic workplace.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback, it is greatly appreciated.

Michael Shakespeare Publicada en Google 5 months ago

Experiencia fantástica: David was great. Did exactly what I wanted. It had been over a year since my last haircut and he took good care of me. Highly recommended.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback, Michael we look forward to seeing you at your next visit.

Johnathan Terry Publicada en Google 5 months ago

Experiencia negativa: This used to be an amazing shop with a fun atmosphere, the wonderful and friendly stylist would treat us well and laugh and have good conversations. But now there is a new manager and when you walk in the atmosphere is dark and cold, Shondai the new manager is cruel and harsh just cause we laugh and is calling the wonderful stylist/ barber unprofessional. I will no longer come here as long as she is here. Everyone is wonderful except for her, once she is gone i know the shop will be great again.

Hammer & Nails Grooming Shop for Guys - Frisco

We appreciate you sharing your feedback and are sorry to hear that your recent experience felt different from what you were used to. Our shop has always valued a friendly, upbeat atmosphere while also maintaining professionalism and respect among staff and guests.

We take all feedback seriously and are continually working to balance a positive environment with clear expectations for our team. Your input is appreciated, and we hope to have the opportunity to welcome you back in the future.

James Harris Publicada en Google 5 months ago

Experiencia fantástica: N’Dia is amazing! She always take great care of me. Best service I’ve ever received.

Hammer & Nails Grooming Shop for Guys - Frisco

James thank you for feedback, we strive to surprise, delight and provide the best service possible.

Dana Verrill Publicada en Google 5 months ago

Experiencia fantástica: I have been here many times over the years . Always above and beyond my expectations. From reservation to check out everything is first class !! Highly recommend …

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you, Dana, for your positive feedback. We look forward to seeing you again.

Kenneth Del Valle-Ruiz Publicada en Google 5 months ago

Experiencia negativa: They cancelled my appointment for being literally a minute late. Not to mention they cancelled my appointment a minute before the 5 min window they supposedly give you. Idgaf about a company with a policy as cheap as that. These people can be up to 10-15 minutes late when cutting you, but I can't be a minute late? The hell with that, I've seen better customer service at a 3am IHOP service

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for bringing this to our attention. We’re sorry your appointment was canceled under those circumstances, and we understand why that felt unfair especially if you’ve experienced delays from us in the past. That’s not the experience we aim to provide. We’re reviewing both our policy enforcement and staff punctuality to ensure they align. Your feedback is genuinely appreciated.

Fixerson - Publicada en Google 6 months ago

Experiencia fantástica: David got me in last second and did a great job . Highly recommend

John Cuyler Publicada en Google 6 months ago

Experiencia fantástica: Excellent place. The nail tech did an awesome job and was very knowledgeable and friendly. Highly recommended!

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your positive review. We look forward to seeing you at your next service.

Robert Lauer Publicada en Google 6 months ago

Experiencia fantástica: Hailey did a great job with my Mani-Pedi. Highly recommended.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your positive feedback, we aim to surprise and delight.

Jack Saucier Publicada en Google 6 months ago

Experiencia fantástica: Hailey was awesome. Prob will purchase club membership just to come see her.

Hammer & Nails Grooming Shop for Guys - Frisco

We appreciate the kind words! Hailey is truly awesome, and we’re so glad she made your visit special. We’d love to welcome you into our club whenever you’re ready!

Aaron Schwartz Publicada en Google 6 months ago

Experiencia negativa: Customer service was deplorable. Have never felt like my business didn’t matter more. Went in as they were recommended save yourself the time go elsewhere.

Hammer & Nails Grooming Shop for Guys - Frisco

We’re sorry to hear you felt this way. That’s never our intention, and we take concerns like this seriously. If you’re open to it, we’d appreciate the chance to speak with you directly and address what happened.

Phillip Lloyd Publicada en Google 6 months ago

Experiencia negativa: DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management’s approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself…). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner—if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly—no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional—using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends—"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution—replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

Hammer & Nails Grooming Shop for Guys - Frisco

We’re sorry to hear about your experience and appreciate you taking the time to share detailed feedback. What you described does not reflect the level of professionalism, communication, or care we strive to provide, especially around membership management and customer interactions.

We take concerns about customer service, internal communication, and leadership conduct very seriously. Your feedback has been forwarded to our new General Manager for review, and we are actively evaluating our processes to ensure situations like this are handled with clarity, consistency, and respect for all parties involved.

We recognize that personal circumstances should never interfere with professional conduct or customer care, and we are committed to reinforcing that standard across our team.

If you’re open to continuing the conversation, we’d appreciate the opportunity to speak directly and better understand where we fell short. Please contact us at [[email protected]] so this can be addressed appropriately.

Thank you for bringing this to our attention.

Ed Ames Publicada en Google 6 months ago

Experiencia negativa: Downgrading from prior five star. After having great experiences at this hammer & Nails location (Frisco) for a couple years, there seems to have been a shift. Previously, I was happy with stylists that cut my hair. They were all personable and the place felt upscale and welcoming. However, over the past ~three months or so, there seems to have been a shift (I'm writing this Oct 2025). The stylists that I had really enjoyed seeing are no longer there and the new batch seems to change with every visit. The atmosphere seems weighty and sad. There is very little camaraderie or conversation. Overall, it no longer has that upscale vibe that I really enjoyed. I've decided to cancel my membership for now. But when I went in to do so, the person at the desk said that the manager would need to reach out to me before I could cancel. I also submitted a request to cancel online. Two weeks later, I had not received a call from the manager. I called again and had to be a bit insistent that I would contest the charge if I was billed after giving them notice. I am no longer a subscriber, but I may try back in a few months. I hope they are able to return the place to its prior form, as I really enjoyed going there.

Greg Necastro Publicada en Google 7 months ago

Experiencia fantástica: Went in for the first timers pedicure treatment. Felt wonderful I almost hated putting my shoes back on.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for the positive feedback.

Mathew Richardson Publicada en Google 7 months ago

Experiencia negativa: Used to love coming here, but this place has really gone downhill. A few of the great stylists I trusted are gone and it seems like there’s been a lot of turnover. My last visit with David was disappointing he seemed checked out the entire time, and almost forgot the complimentary wash until I reminded him. His reaction was, “Oh, you wanted the wash?” which honestly summed up the experience. The haircut itself just wasn’t good. It looked uneven and awkward enough that I wanted to come back to get it fixed. I scheduled another appointment and drove 30 minutes but when I got stuck in traffic and was 8 minutes late, they called just to cancel it because “there wouldn’t be enough time.” I won’t be coming back.

Hammer & Nails Grooming Shop for Guys - Frisco

We’re truly sorry to hear about this experience, especially after you’d been a loyal guest in the past. Losing your trust is something we take seriously.

What you described regarding your service, the missed wash, and the quality of the haircut is not acceptable and falls short of our standards. We also understand how frustrating it is to make the effort to return, especially after a long drive—only to have your appointment canceled.

While our scheduling policies are meant to keep appointments running on time for all guests, we recognize that how this situation was handled did not leave you feeling valued, and for that we apologize.

Your feedback has been shared with our leadership team as we work to improve consistency, retention of our professionals, and overall guest experience. If you’re open to it, we would appreciate the opportunity to speak with you directly and see if we can make this right. Please feel free to contact us at [[email protected]].

Thank you for taking the time to share your experience.

John Publicada en Google 7 months ago

Experiencia negativa: Had to wait 15 min. For my apt. Bit they tell a customer you can not be late. I was hurt 3 times by the young lady that kept apologizing tvs go out above you. The ladies that have no customers in the hands and foot room keep slamming drawers etc. Not carrying about the others.

Robert Ricks III Publicada en Google 7 months ago

Experiencia fantástica: The service is always good, Rana does an excellent job making sure I am taken care of. She does her job really well at the front.

Sandan Kumar Publicada en Google 7 months ago

Experiencia fantástica: This is an excellent place, Rana in the concierge is amazing she took care of me very nice and she is best at customer service. I highly recommend to go this place.

Roland Davis Publicada en Google 8 months ago

Experiencia fantástica: I can't say enough about my barber, Dashay, at Hammer & Nails Salon. She is absolutely incredible every time I sit in her chair, she takes the best care of me. It's more than just a haircut; it's the way she pays attention to detail, makes me feel comfortable, and ensures I walk out looking and feeling my best. Dashay is truly beautiful inside and out, and it shows in the way she treats her clients with kindness, professionalism, and genuine care. She has an amazing gift, and I'm grateful for the experience she creates every single visit. Much love ❤️ God bless

Benjamin D Publicada en Google 8 months ago

Experiencia negativa: This place is going downhill fast. many of the good barbers and stylists are now gone, new receptionist every time i am in , no hospitality, whatsoever.. I've signed up for premium services to only get classic treatment several times now. I've had multiple times of not being offered a drink. new people don't know the products/offerings and don't seem to care. I will be cancelling once i run out of credits.

Alex Rees Publicada en Google 8 months ago

Experiencia fantástica: Shay was awesome. A delightful person with exceptional barber and shampooing skills!

Spencer Carolina Publicada en Google 8 months ago

Experiencia fantástica: Shundai was amazing and funny. She was great

Alex Stine Publicada en Google 8 months ago

Experiencia negativa: I felt taken care of from the time I walked through the door to the time I left. From the front desk to the pedicure itself, the experience was amazing. Prices are truly reasonable as well. Highly recommend and this will be my regular pedicure spot for the future. Edit: Service is slowly dropping off. Front desk people are turning over, people do not know who you are, no one goes the extra mile anymore, and artists seem stressed out. I'm quickly coming to the realization something has changed and I may need to seriously consider reevaluating my membership that increased in price for worse service.

Richard Fernandez Publicada en Google 8 months ago

Experiencia fantástica: Excellent everything, very good attention and the massage adds a plus, do not forget to leave your tip, it is excellent manicurist.

james kissamitakis Publicada en Google 8 months ago

Experiencia fantástica: Shondai was amazing the whole experience is a must go!! Don't wait !! Best in DFW

J West Publicada en Google 8 months ago

Experiencia fantástica: Catina did a great job with the mani-pedi. Great person Drove an hour because she did such a great job the first time. Wish hammer and nails would move south.

Lee Bunn Publicada en Google 8 months ago

Experiencia fantástica: Ashley is awesome and the only person I will ever let cut my hair.

RD Publicada en Google 9 months ago

Experiencia negativa: The hairstylist was running 15 minutes late and finished my premium cut in 30 minutes. I won't be back.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback. We strive to provide excellent service to our customers. I apologize for the inconvenience and would
to invite you to back and offer you a complimentary service on us.

Andrew Reyes Publicada en Google 9 months ago

Experiencia fantástica: Sara is the GOAT! Her personality along with her “unique set of skills” with the clippers, sets her apart from the others. Plus this place has Woodford! What more can you ask for!

Kevin Mitchell Publicada en Google 9 months ago

Experiencia fantástica: N’Dia, made me feel human again. She works magic on my-not-so attractive toes. She once again did an amazing job

Brad Quartucci Publicada en Google 9 months ago

Experiencia negativa: Update; I called to cancel an appointment as my current stylist was terminated. I only learned of her separation as she reached out to let me know she would not be available at the time we had previously arranged. Management assumed I would just accept whomever they sat me with. The front desk agreed to cancel my appointment. 10mins later my card was charged for the cancelation at 50% of the cost of services. When I called to ask WTH? I was told this was their policy. They broke the contract with me by not informing me they had terminated my stylist. This is not the way to treat a consistent customer. Patronize this business with caution! Now to find a new place!

Dale Steere Publicada en Google 9 months ago

Experiencia fantástica: Sara did an amazing job. Will be back in 3 weeks

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for feedback.

Damieon Ranson Publicada en Google 9 months ago

Experiencia fantástica: N'Dia is a consummate professional who instantly puts you at ease. She is attentive to detail and takes great care of my hands and feet.

Scott and Kim Sauer Publicada en Google 9 months ago

Experiencia fantástica: I’ve been getting my hair cut here for several years. Kristen is the best stylist there! Always a great haircut and good conversation.

Jordan Mccarson Publicada en Google 9 months ago

Experiencia negativa: This place had went downhill so fast! I do not recommend it! I have went here for a little over a year and seen this place slowly fall apart to now where they have started firing a lot of great barbers only because a crappy change of management! I will be canceling my membership and want people to know how they are treating their employees. They are now hiring inexperienced cheap labor to replace their great team they had! Thanks hammer and nails hopefully one day you will realize money isn’t everything, you have now lost another customer which seems will be happening a lot more than gaining

David Margulies Publicada en Google 9 months ago

Experiencia negativa: Booked an appointment today. Arrived on time. Twenty minutes past the appointed time I had to ask why there was a delay. No one mentioned an issue the entire time I sat there. A very friendly and professional employee said she would fulfill the appointment if I could wait until she finished a haircut. Unacceptable. When I tried to find contact information for the company online all I could find is a way to inquire about a franchise. Companies should always have clear contact information on how you can reach them if there was an issue.

Ryan B Publicada en Google 9 months ago

Experiencia fantástica: Dashay was awesome, fixed my previously bad haircut, and set me up for success with a tight fade.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback and allowing Dashay to provide you with the best service possible.

john ruiz Publicada en Google 9 months ago

Experiencia fantástica: Ashely always does a fantastic job and this is the only place I get my hair and beard cut

Nick Dyslin Publicada en Google 10 months ago

Experiencia negativa: Hard to find something good to say about my haircut experience. I am trying to find a new person after moving, and the search continues. My prior guy spent 45 min to an hour on my hair and charged $45. The woman who cut my hair here spent about 10 min (and another 20 talking about herself and giving a drink to another employee's boyfriend). The craziest part is I was supposed to have 45 minutes of service as a new customer. I was so underwhelmed by the haircut immediately after but have at least figured out how to make it look manageable with lots of product. The top is uneven and my part is just messy. The whole tour of the place is just silly, and I ended up waiting for almost half an hour for the manicure I booked after. The one positive was that the manicure woman was great and did a very thorough job. No, I will not be signing up for a membership!

Elvin Nixon Publicada en Google 10 months ago

Experiencia fantástica: I had a manicure and a pedicure, the staff was very professional and courteous . The Service Provider was very knowledgeable, very cheerful and explained every step of the procedures. I was very satisfied with her work. The atmosphere is great. I feel blessed to have found a place for these services in a very relaxing atmosphere.

Jared Stroman Publicada en Google 10 months ago

Experiencia negativa: Tried to book an appointment online and was immediately turned off by the process. Two CAPTCHAs just to proceed, followed by a literal three-minute countdown to enter my credit card info—just to reserve a basic service. Felt like pressure tactics, not hospitality. Thinking it might be a website quirk, I called to ask. Nope. They confirmed this is their policy: no appointment without a card on file. It’s clear this business prioritizes protecting itself over creating a welcoming, client-centered experience. For comparison, I called The Gent’s Place—no card required unless your service is over $100. Much more reasonable. I’ll be going there instead

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for sharing your feedback. We understand how the online booking process and card-on-file requirement could feel frustrating or unwelcoming, especially when you’re simply trying to schedule a basic service.

Our reservation system and policies are designed to reduce last-minute cancellations and no-shows so we can better serve guests who do arrive on time. That said, we recognize that first impressions matter, and your perspective is valuable as we evaluate how our booking experience feels to new clients.

We appreciate you taking the time to call and share your concerns, and we wish you the best with your upcoming appointment elsewhere.

Michele Singer Publicada en Google 10 months ago

Experiencia fantástica: Having not had a haircut in 20 plus years I was a little nervous about losing the pony tail! Ashley made me very comfortable and listened to what I wanted. More Importantly she listened to what I didn't want. She was personable and upbeat and easy to be around. I appreciated her work and enjoyed the experience. Would highly recommend.

David Smith Publicada en Google 10 months ago

Experiencia positiva: The service and quality of service is 2nd to none. Ashely and N'Dia are top of class. The only issue is with the HVAC system in the building. It seems to low on capacity or Freon. It's muggy and hot in the facility at different spots.

Paxon Roan Jr Publicada en Google 10 months ago

Experiencia fantástica: I had long hair past my shoulders and wanted something new with a medium length style, and Sara did a fantastic job and was extremely friendly along the way. She was super knowledgeable and helped me pick out the style that fit me best. Highly recommend her!

Noah “Kno-Uh” Thompson Publicada en Google 10 months ago

Experiencia negativa: Disappointed, extremely chopped. The barber was rushing. Had high expectations after reading reviews but this is easily the worst haircut I’ve ever received

John Hodges Publicada en Google 10 months ago

Experiencia fantástica: Excellent haircut by Anthony! This is my new place moving forward. Update : this place is amazing. Sara did an incredible job with my haircut and styling at Hammer & Nails. Super clean fade, great attention to detail, and she really took the time to get it just right. On top of being a pro with the clippers, she’s got a great personality and made the whole experience fun, specially if you’re into karaoke like she is! Highly recommend booking with her. I’ll definitely be back.

Jessica Leutwyler Publicada en Google 10 months ago

Experiencia fantástica: My dad had a great experience with Nia. She was very gentle with arthritis and did a great job on his pedicure.

Riley Jobe Publicada en Google 11 months ago

Experiencia negativa: sarah gave me a haircut and i didn’t get what i asked for. i thought that going here i would finally get the haircut i asked for but that was not the case. i asked her to trim a little bit and make everything even, but i ended up with a mullet?? and my hair much much shorter. waste of money honestly.

Harry Bennett Publicada en Google 11 months ago

Experiencia fantástica: First visit. Everyone was great and very professionsl. I had Sara who was great. She did exactly what I asked and made sure I got a tour of the favility. I will return. Made the appointment before I keft.

Shontece Johnson Publicada en Google 11 months ago

Experiencia positiva: Husband and brother had an amazing experience! Manicure and pedicure was not like a regular nail salon but ok

ALJerri Rowe Publicada en Google 11 months ago

Experiencia fantástica: This was great experience! Definitely have to make it a regular thing! Nia was great and so was all the staff!! They really pamper you!

Greg Courniotes Publicada en Google 11 months ago

Experiencia fantástica: Sara was wonderful..Great skills and super personality. She made it a great and relaxing experience . I would recommend her highly to anyone. Greg

Neel Raval Publicada en Google 11 months ago

Experiencia negativa: One of the worst experiences I had with this brand and location. I have booked “first time special haircut” which was marketed as 45 min service with cut, shampoo, conditioning amd scalp massage. The stylist was so in rushed and she completed service in just 20 mins without scalp massage nor after shave massage with additional bread service too. I felt like they are so much into selling memberships only and don’t care about the experience which they are advertising. During first 5 mins I expressed that I want to trim my beared as well, as she was aware I am the first time and not sure how all services are bundled she agreed and at the end came to surprise she added full beard service of 45 mins addition of 50$ alone and she was interesting to mention receptionist that make sure he added right services so she got incentives accordingly. Definitely not recommending. I have not added Stylish name purposely, if owners/manager wants to know more they can reach out to me and happy to provide feedback with name.

Hammer & Nails Grooming Shop for Guys - Frisco

Thank you for your feedback, please feel free to give us a call. Your opinion matters and I would welcome the opportunity to discuss how we can improve.

Michael Steadman Publicada en Google 11 months ago

Experiencia fantástica: Shondai did an amazing job on my haircut. Its always a little nerve wracking when going to someone new for a fade. Shindig was friendly and put me at ease right away. The service was also great and the whole vibe was welcoming. I'll definitely be back.

ILashian Publicada en Google 1 year ago

Experiencia fantástica: Great service, Sarah made me look brand new somehow after I went in with more hair than a shaggy dog. Great atmosphere and nice decor!

Paul Earnest Publicada en Google 1 year ago

Experiencia fantástica: Leigh Anne was terrific. New customer with Hammer and Nails and I am very impressed.

DISTINGUISHED GENTLEMAN Publicada en Google 1 year ago

Experiencia fantástica: I really didn’t get the full experience just yet, I booked my appointment last minute and just got a quick Haircut and Manicure . So I don’t want to get too excited, just yet . However I must say even with the short notice The Manicure Technician NIA was really pleasant and peaceful and made me feel really relaxed and taken care of .. 5 stars for her , also the Barber ASHLEY 5 stars for her she did a really great job tending to my tangled hair.. the shampoo and conditioning service felt amazing and she did a wonderful job with a razor .. Thank you to both of the ladies that serviced me today .. I will definitely be back for the full experience, and I’m pretty sure I won’t be disappointed !! Shout out to the Shop Manager Keith for the the Whisky on ice upon arrival!! I love this place already

Phillip McDavid Publicada en Google 1 year ago

Experiencia fantástica: Scheduled first available due to my schedule, but as usual everything was great, I had Jessie and she was awesome; super friendly, very detailed, and did exactly what I asked for!

Chandler Snyder Publicada en Google 1 year ago

Experiencia fantástica: Ashley was incredibly professional and at the same time personable which made for a great experience. She was also very attentive to any questions or concerns I had with my beard and cleaned it up flawlessly. Will be back for sure!

Anthony Vaughn Publicada en Google 1 year ago

Experiencia fantástica: My stylist, Sara, was great. She was so friendly and has a great personality, in addition to the fantastic cut and shampoo she gave me. I highly recommend her services.

W Garland Publicada en Google 1 year ago

Experiencia fantástica: Very attentive, good at keeping everything going, including the conversation! First time visit for me, will definitely be back again!

David Rodriguez Publicada en Google 1 year ago

Experiencia fantástica: This barbershop is amazing! From the care they put into each cut and all the additional amenities they offer, it’s an amazing experience each and every time!

Jordan Bates Publicada en Google 1 year ago

Experiencia fantástica: Leigh Anne was fantastic. Personable, friendly, and wonderfully talented. She cleaned up my hair and sculpted my beard. It’s was exactly what I was looking for and something I could have never achieved on my own. Plus free booze. Totally worth it!

Bill Eubank Publicada en Google 1 year ago

Experiencia fantástica: Both receptionists were very nice and welcoming. Jen was accommodating and wasted no time getting the job started. Jen explained each step and was very professional.

Steve Weber Publicada en Google 1 year ago

Experiencia fantástica: Keith and Ashley created a great experience. If you have not been to a Hammer and Nails you are missing out.

Brandon Tomlin Publicada en Google 1 year ago

Experiencia fantástica: I love Hammer and Nails! It’s going to be my new go to place. The Frisco location was great. Erica cut my hair and was awesome, Peyton gave me a great tour, and Josh was super kind. I can’t wait to go back!

Irfan Rabbani Publicada en Google 1 year ago

Experiencia negativa: I truly appreciate the excellent ambiance, as well as the professionalism and courteousness of the staff. The setting was relaxing, and the service was conducted with care. However, I was not particularly impressed with the actual facial massage provided. A proper facial massage involves more than just applying a facial scrub and using a hot towel. While those are standard steps, a comprehensive facial treatment should also include: • Deep Massage Strokes: Targeted pressure techniques to stimulate circulation, relieve muscle tension, and enhance skin elasticity. • Thorough Exfoliation: A well-executed exfoliation process to remove dead skin cells, refine texture, and promote skin renewal. • Effective Extraction: Proper removal of whiteheads and blackheads, which is essential for a deep-cleansing facial experience. Men’s facial massages require specialized attention, considering factors such as thicker skin, increased oil production, and potential issues like ingrown hairs. A refined technique incorporating these elements would have made the session much more effective and satisfying. I would love to see an improved approach that aligns with a more complete facial massage experience. Looking forward to trying the service again if these refinements are considered

Robert Watling Publicada en Google 1 year ago

Experiencia fantástica: A superb haircut in a comfortable and relaxed atmosphere. The staff are extremely friendly, and the service by Ashley is always top notch.

Mahesh Jajoo Publicada en Google 1 year ago

Experiencia fantástica: Shoutout to leighanne my hair looks so good! Also one of the best haircut experience I had so far

Our-Fallen-Ninja COD Publicada en Google 1 year ago

Experiencia fantástica: First time coming in for a premium haircut. Valerie was amazing, you have to let her cut your hair. This place was clean and professional.

Mason Miller Publicada en Google 1 year ago

Experiencia fantástica: Shondai was so friendly and did great job! I’m always a little anxious going to a new person, but this is one of my favorite haircuts.

Amy Isaacs Publicada en Google 1 year ago

Experiencia fantástica: Always a great haircut and pleasant experience. I’m constantly getting compliments on my hair. Can’t wait to go again. I wish I could give more than 5 stars!!⭐️

D. Hogg Publicada en Google 1 year ago

Experiencia fantástica: The techs were engaging and professional. The atmosphere was relaxing. The complimentary whiskey was much appreciated.

lenard eastom Publicada en Google 1 year ago

Experiencia fantástica: From the moment I walked in to the time I left, Ashley was amazing! I got a great looking haircut and had the best time while in the chair. I will definitely be using her services again for my future haircuts. She’s got me looking good!

Nick Umana Publicada en Google 1 year ago

Experiencia positiva: It's hard to find someone who cuts your hair just the way you want it. I went through three different people until I found Jesse. She's friendly, professional, and got it right the first time. I was considering canceling my membership until I found her. Jesse is awesome, and I highly recommend her.

Sean McCaffrey Publicada en Google 1 year ago

Experiencia fantástica: Erica was outstanding. She's been there the longest and it shows. She truly enjoys helping guys look their best. If you want a great haircut see Erica and if she isn't available the rest of the stylists there do a great job too, have had a haircut by all of them. And the complimentary drink helps the day out too!

Wil Gilbert Publicada en Google 1 year ago

Experiencia fantástica: Always a pleasant relaxing time spent. Just what I needed. Josh has put together an exceptional team. Great atmosphere. Had a great time with my beard trim and manicure/pedicure….great results!!

James Carrien Publicada en Google 1 year ago

Experiencia fantástica: I’ve been going here for more than 6 months and every time my experience is amazing. Erica is personable and her experience is outstanding. Thanks!

PJ Roan Publicada en Google 1 year ago

Experiencia fantástica: My first time here was great! I had Valerie and she did a great job and was very friendly, highly recommend.

Suad Bejtovic Publicada en Google 1 year ago

Experiencia fantástica: I love my membership with Hammer and Nails. It's a very welcoming place and the staff is amazing (shout out to Max!)! I enjoy the nice selection of premium spirits (anejo tequila and excellent bourbons). The membership is the best value around because you can pick any service, not just the haircut. Speaking of haircuts, I've been working with Olivia on creating a cool, but classic style and I appreciate her attention to detail and customizing her suggestions to line up with my preference. Overall a very friendly vibe, with cool people who know their stuff.

Mike Ford Publicada en Google 1 year ago

Experiencia fantástica: The hair style (high and tight flat top) is not a common style I have luck finding somebody to do. She did an amazing free hand cut. Also I think his name is was Max at the front desk who was very personable and had all the information I was asking about. He also takes a lot of pride on where he works. He shines very bright

Matthew DeKrey Publicada en Google 1 year ago

Experiencia fantástica: This was the first time I had a professional beard trimming, and LeighAnne was amazing! First, Max gave me a full tour of the facilities (arrive early if you want a tour!) but then LeighAnne talked me through everything, constantly making sure I was comfortable and knew what was coming next. And my beard has never looked better!

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