The Big Moustache Barbershop

The Big Moustache Barbershop
Halifax Downtown, 5121 Sackville St Unit 101
B3J 1K1, Halifax
+1902-707-4214

Horaires d'ouverture

  • Dimanche: 12h-17h
  • Lundi: 9:30-19h
  • Mardi: 9:30-19h
  • Mercredi: 9:30-20h
  • Jeudi: 9:30-20h
  • Vendredi: 9:30-20h
  • Samedi: 10h-20h

Bienvenue chez The Big Moustache Barbershop, la destination phare de Halifax pour les soins masculins. Fondée en 2019, nous avons le plaisir de servir notre communauté en élevant l'expérience de la coiffure à un niveau de qualité et de consistance inégalé. Avec une équipe de plus de 40 coiffeurs qualifiés répartis sur sept endroits en Atlantique canadien, chaque visite est personnalisée et marquée par une grande précision.

Que vous recherchiez une coupe nette ou un rasage impeccable, chez The Big Moustache, nous incarnons un standard de service qui ne faillit jamais. Nos barbiers sont engagés à offrir non seulement un service de toilettage, mais également une expérience unique qui vous est propre. Nous nous engageons à établir une forte connexion communautaire et aspirons à devenir votre salon de coiffure incontournable.

Aucune réservation n'est nécessaire : les visites sans rendez-vous sont toujours les bienvenues, bien que vous puissiez également facilement planifier votre visite en ligne via notre page Facebook. Rejoignez-nous dès aujourd'hui et découvrez pourquoi nous sommes reconnus comme le barbershop numéro un de l'Atlantique canadien pour la qualité et le service.

Notre commentaire de BarberSpot à propos de The Big Moustache Barbershop :

Le Big Moustache Barbershop a gagné une excellente réputation parmi ses clients à Halifax, connu pour ses barbiers professionnels et attentifs. Les clients louent fréquemment des barbiers comme Karan, qui non seulement effectuent des coupes exceptionnelles, mais prennent également le temps de comprendre exactement ce que chaque client désire. Selon diverses critiques :

  • Karan livre constamment des dégradés époustouflants et est considéré comme un maître du fade.
  • Les clients apprécient l'atmosphère conviviale et l'attention personnalisée qu'ils reçoivent.
  • De nombreux clients mentionnent avoir eu une excellente expérience avec d'autres barbiers tels qu'Ankush, Vishnu et Vlad.
  • Le salon maintient un environnement propre et accueillant, en faisant un endroit privilégié pour les clients réguliers et nouveaux.

Cependant, il y a eu quelques avis mitigés, certains clients signalant des problèmes tels que des temps d'attente et des incohérences pendant les heures de pointe. Malgré cela, les retours globaux soulignent la majorité des clients satisfaits qui reviennent encore et encore pour leurs besoins en grooming, consolidant Le Big Moustache comme un choix de premier plan pour un salon de coiffure dans la région.

The Big Moustache Barbershop: Avis

4.6/5 (198 Avis)
Michael Lei Publié le Google 2 months ago

Expérience fantastique: Adam is great! Detailed-oriented, friendly. Great to chat. He’s done a great job cutting my hair and dedicated time to do some finessing. I highly recommend Adam!

Van Jeanne Dayrit (Astrea) Publié le Google 2 months ago

Expérience fantastique: Vishnu is the man. First time going here and had an exceptional experience. I will be going here regularly from now on.

Pat Saunders Publié le Google 2 months ago

Expérience fantastique: Vishnu in Bayers Lake is an excellent barber

Luciano Oliveira Publié le Google 3 months ago

Expérience fantastique: Vlad is awesome. Nice crispy fade to make me feel young again

daniel abraham Publié le Google 3 months ago

Expérience négative: Very bad experience... my first visit was good.. but last week it was shit.. the guys were literally controlled by the people sitting at the counter.. i noticed when they other customers waiting.. they ask them to hurry.. this is really disgusting... and the guy messed up my beard trimming.. no professnilisim..

Musa Hamid Publié le Google 3 months ago

Expérience fantastique: Discount codes that are sent don't work and the people at the shop conveniently can't do it manually which is strange feels a lot like deceptive marketing. After a long time since moving to Halifax got a good Haircut, thanks to Karan, most local barber's are oblivious as to what to do with south Asian beards and moustaches, good experience.

The Big Moustache Barbershop
The Big Moustache Barbershop

Thanks for visiting us hope to see you again Karan is great

nilesh parmar Publié le Google 3 months ago

Expérience fantastique: "I just got my haircut with Karan, and I’m really impressed! He was professional, attentive, and made sure to understand exactly what I wanted. The haircut looks amazing, and I felt very comfortable throughout the whole process. Highly recommend Karan if you want a great haircut!"

Sony Singh Publié le Google 4 months ago

Expérience fantastique: Ankush Sharma did an amazing job for fade cut.

Sameer Sood Publié le Google 4 months ago

Expérience fantastique: I visited Big Moustache for a haircut and enjoyed every bit of it. Muhaned was awesome with his styling. I loved my new look. Thanks buddy

Ben Lupin Publié le Google 4 months ago

Expérience fantastique: Amazing haircut from Ankush, an experienced barber. I walked in and felt very well taken care of. Good team, good systems, awesome experience.

Ron Piche Publié le Google 4 months ago

Expérience fantastique: Shout out to Sharry. He did a great job, no rushing and paid attention to detail. He did exactly as I asked. He's my go to guy from now on.

Kevin Rent Publié le Google 4 months ago

Expérience fantastique: Vlad is an artist. Personable and humble. Does awesome work, thanks! Keep it up, I will be back.

Forrest Kroll Publié le Google 4 months ago

Expérience fantastique: Been here a few times. Every barber I’ve had has been pleasant and the haircuts have always been great

Andrew S “Irishptsd” Malone Publié le Google 4 months ago

Expérience fantastique: Sam is an artist! Just got an amazing fade and beard trim. He makes you feel like you are family.

Ayush Awasthi Publié le Google 5 months ago

Expérience fantastique: Karan did an excellent job. Truly a fade master!

Kaye Publié le Google 5 months ago

Expérience fantastique: Miguel is the greatest of all time Haircut and Razor beard trim

Gavin Sharma Publié le Google 5 months ago

Expérience fantastique: Amazing experience. Ankush really knows his craft and delivers an excellent haircut.

Dina Liakas Publié le Google 5 months ago

Expérience fantastique: THANK YOU VLAD & MIGUEL! Sotirios and Alexandros look awesome! I know we were walk-ins and you were busy but very much appreciated that they could get their cuts done tonight:)

Dylan Barnes Publié le Google 6 months ago

Expérience fantastique: These guys do a fantastic job everytime I go to get my hair cut. The downtown Big Moustache is the only place that comes to mind. First time I came here, Kumar cut my hair, and I had never looked better. And I’ve been getting my hair cut here ever since. 12/10

Gurpreet Singh Publié le Google 6 months ago

Expérience fantastique: Karan gave me a perfect haircut, really happy with it

Rhys Clee Publié le Google 6 months ago

Expérience fantastique: Was in Halifax for reading week and desperately needed a haircut. Big moustache came through, and I’ll be happy to visit again when I’m back in Halifax. After chatting with the owner, it was clear there’s a real passion for the craft and a commitment to excellence at BM. Highly recommend!

Nathaniel Mac Donald Publié le Google 6 months ago

Expérience négative: Normally have a good experience but the guy I got today really pissed me off. Kept calling me “bro”, didn’t read my appointment notes, then tried to tell me he couldn’t charge me for a buzz cut because it’s only 1 length across. Literally got up and walked out. I’m not your “bro”

Patrick Leblanc Publié le Google 6 months ago

Expérience fantastique: One of the best experiences ever , Ankush delivered the best service with amazing results , he was extremely professional and had an amazing eye for detail , it was my first time there but will not be my last !!!!

Nirav Dobariya Publié le Google 6 months ago

Expérience fantastique: Had a great experience with Karan today! He gave me an excellent haircut—clean, sharp, and exactly the style I wanted. Really pays attention to detail and makes sure you walk out looking your best. Highly recommend him to anyone looking for a fresh, professional cut.

Steve Hector Publié le Google 7 months ago

Expérience fantastique: I am not sure ifnthis is the correct spelling of his name, Saurau, he did a great job on the fade. He was professional and very detailed about his work. He asked questions and was great to talk with. Took pride in his work and even tidied up the eyebrows and ears. Made sure the beard was in good too. I would definitely recommend a visit.

Nevan Fitzgerald Publié le Google 7 months ago

Expérience fantastique: I had a great experience here, my barber his name was avtar he did a great job literally everything I asked for I definitely recommend this barber shop they do anything you want and can do it to perfection definitely coming back

Branden Pinkney Publié le Google 7 months ago

Expérience fantastique: Was in town for one day only for an appointment and needed a cut quickly on a Wednesday evening. Muhannad was able to get me in and did a fantastic job. Super nice person and knows what he’s doing! Definitely recommend and I’ll be back next time I’m in town. Thanks again!

Jrriel Rasgo Publié le Google 7 months ago

Expérience fantastique: Vishnu does it again, I came late afternoon with no appointment but he made a way to accomodate me and got an amazing hair cut. Highly recommended

Prince Minhas Publié le Google 7 months ago

Expérience fantastique: I’ve been getting my haircut from Karan at The Big Moustache Downtown location for the past two years, and he’s honestly the best barber in town. He’s a fade master — always gets it perfect every single time. I’m very particular about my moustache, and Karan takes great care of it with real attention to detail. Super professional, skilled, and friendly guy who knows exactly what his clients want. Highly recommend him if you want top-quality cuts and great service!

Arvinder Singh Publié le Google 7 months ago

Expérience fantastique: Karan is an exceptional barber who truly knows his craft. Every time I visit, he takes the time to understand exactly what I want and delivers a clean, precise haircut that always exceeds my expectations. His attention to detail, professionalism, and friendly attitude make the whole experience enjoyable and relaxing. Whether it’s a simple trim or a full restyle, Karan’s skills and consistency are top-notch. The shop is clean, welcoming, and always runs on time, which I really appreciate. If you're looking for a barber who listens, delivers, and makes you feel confident walking out the door, Karan is your guy!

deeksha kumari Publié le Google 7 months ago

Expérience fantastique: I had an amazing experience with Karan! He’s not only highly skilled at his work but also very kind and attentive to every detail. He listens carefully to what you want, makes sure you’re comfortable throughout, and delivers results that are even better than expected. His cautious approach and genuine care for people’s needs make the whole experience so relaxing and pleasant. Honestly, Karan provides the best barber services in the city—I wouldn’t go anywhere else!

Abhinoor Rikhi Publié le Google 7 months ago

Expérience fantastique: Had a great haircut experience with Karan. He was very friendly and gave me a fresh look which I was wanting since long time.

BHAVIK SHARMA Publié le Google 7 months ago

Expérience fantastique: Karan gives the cleanest fades and sharpest cuts in town! Always consistent, professional, and friendly. Highly recommend!

Manvir Gill Publié le Google 7 months ago

Expérience fantastique: Karan’s one of the best—not only as a barber, but also as a genuine guy. Always recommended for the best haircuts.

Arsh Jammu Publié le Google 7 months ago

Expérience fantastique: Karan best barber ever “I’ve been getting my haircuts here and I can honestly say this is the best barber I’ve ever had. Very professional, friendly, and always pays attention to detail. The shop is clean, welcoming, and I always leave feeling fresh and confident. Highly recommend to anyone looking for a skilled barber who truly cares about their clients!”

pardeep ranwa Publié le Google 7 months ago

Expérience fantastique: I recently had a haircut with Karan, and I couldn't be happier with the results! Karan is a truly talented and professional stylist. From the moment I sat down, he took the time to genuinely listen to what I wanted, offering great suggestions that would suit my hair type and face shape. The whole experience felt personalized and collaborative. The cut itself was meticulous and precise. Karan has an excellent eye for detail and worked with a clear plan, ensuring every strand was perfectly in place. The wash and styling were also wonderful and very relaxing. I walked out feeling amazing—my hair has never looked better! Karan's friendly demeanor, expertise, and passion for his craft make him an absolute standout. I highly recommend booking an appointment with him; you won't be disappointed!

David Jones Publié le Google 7 months ago

Expérience fantastique: Great Haircuts! We were on a cruise and had been traveling for a couple months and in need of a cut. Made an appointment a couple days in advance. Vlad & Muhannad were ready for for us and gave us terrific cuts! Thanks guys!

Priyank Garg Publié le Google 7 months ago

Expérience fantastique: Karan will give you freshest fades every time

Simar Aulakh Publié le Google 7 months ago

Expérience fantastique: Its been a year i meet karan since then he is the only one to maintain my hairstyle. He is one of the best barber in Halifax. Every time i go there he has new suggestions and always do beyond expectations. So i suggest must go and try you can’t go anywhere else afterwards.

Jiwan Karwal Publié le Google 7 months ago

Expérience fantastique: Karan is the best among all the barbers working here. He gives a perfect clean fade and always understands the style properly. Very humble, patient and professional. Really happy with his service and would highly recommend him.

AMIT SEN Publié le Google 7 months ago

Expérience fantastique: Well Trained staff, Good service. Karan is highly professional specially if you are looking for a fade cut. I recommend Karan.

Jaspreet Singh Publié le Google 7 months ago

Expérience fantastique: Thanks to karan for giving me best haircut. Always gave me clean fade with perfection . Really happy with the service and attention to detail.

Gagandeep Singh Publié le Google 7 months ago

Expérience fantastique: Shout out to Karan the best in game

Harinder Singh Publié le Google 7 months ago

Expérience fantastique: Karan is extremely professional and truly understands what the customer wants. His skill with his hands is impressive. I highly recommend him to anyone looking for a top-quality haircut. Shout out to Karan!

Craig Law Publié le Google 7 months ago

Expérience fantastique: Great spot downtown and always make their best effort to get you in. Reasonable prices and talented barbers

Jay Sanghani Publié le Google 7 months ago

Expérience fantastique: My experience was absolutely amazing! It's not my first time with Karan, and as always, he did a fantastic job on my hair. Today I decided to try something new, and his recommendations for small, insightful changes made the final look even better than I imagined. Highly recommend

Kayleigh Moores Publié le Google 7 months ago

Expérience fantastique: Awesome experience for my son’s first haircut (sunnyside mall location). The service was fantastic- very patient and kind, great with kids, and even had an interactive car shaped seat for the kiddos to sit in. Will definitely be back!

Daniel White Publié le Google 8 months ago

Expérience fantastique: Very clean store with polite staff, and a laugh, no complaints I will be back

Casper de Lange Publié le Google 8 months ago

Expérience fantastique: Mohammed is your go to guy, attention to detail is amazing!

Jamin Hodgkins Publié le Google 8 months ago

Expérience fantastique: Vlad is great. Unbelievable attention to detail on every haircut and a great person. Would highly recommend.

Richard Payne Publié le Google 8 months ago

Expérience fantastique: Great barber shop and the barbers there know what they are doing. I have a simple haircut but they took their time and made sure it was done great. Bit of a trek for me to get downtown but worth the travel for a great haircut!

Mackenzie Graves Publié le Google 9 months ago

Expérience négative: Went to the Halifax location, the guy was late and didn’t listen to me at all, the haircut is fine but not all what I asked for. Unless you want the standard fade don’t go here

Gavin Jones Publié le Google 9 months ago

Expérience fantastique: I’ve been getting my hair cut here since 2021. Highly recommended.

Elliott Fisher Publié le Google 9 months ago

Expérience fantastique: Got a buzz from MO! Great guy + great fade skills. Stepped in while staring at the DblTree next door. Got me right in and looking fresh. 5 stars and great attention to detail

Ariane Mae Porlas Publié le Google 9 months ago

Expérience fantastique: my 23months old first haircut was great, Vishnu was the one who did it. Great job! we will definitely come back again for haircut for my baby and husband. Keep it up!

Luc Chretien Publié le Google 10 months ago

Expérience fantastique: Shiv did an incredible job at the Chain Lake location. He listened to what I wanted and even cut my hairpiece for me. His quick work and attention to detail with a great price keeps me coming back.

Keyur Ramani Publié le Google 10 months ago

Expérience fantastique: Vishnu is absolutely incredible! I just got a haircut from him and I couldn't be happier. He truly listened to what I wanted and executed it perfectly. My hair feels amazing and the cut is exactly what I envisioned, maybe even better! Beyond his skill, Vishnu is also just a pleasure to talk to. Highly recommend him to anyone looking for a fantastic haircut!

Luis Rey González Ortega Publié le Google 11 months ago

Expérience fantastique: Always is a good service with all the staff that is working in this location! Everything is in good conditions and clean facilities

David Elliott Publié le Google 11 months ago

Expérience fantastique: Always great experience and vibe of a traditional barber shop with a modern twist

Jorge Minyetty Publié le Google 11 months ago

Expérience fantastique: Had a cut with Mr. Tata today and it was spot on. The attention to detail, clean lines, and overall finish really stood out. He takes his time to make sure everything looks right. . Always a great experience—thank you!

Travis Wilkerson Publié le Google 1 year ago

Expérience fantastique: If you are local, or you are visiting like myself, and need a cut. Stop in and ask for Muhannad. He did an awesome job, one of the best I have had in years! He’s very attentive and impecable attention to details. I only wish I lived in the area. I’d be his regular. Thanks again.

Harry Rallh Publié le Google 1 year ago

Expérience fantastique: I’ve been getting my haircut from Karan since I moved to Halifax. He’s great, understands what you want and does an amazing job. Highly recommend him.

Sai Bhargav Talluri Publié le Google 1 year ago

Expérience fantastique: Karan was amazing. I was here to get my hair done for graduation and he did magic to my hair.

G D Publié le Google 1 year ago

Expérience fantastique: Muhanned is amazing. Very talented and professional. Great pricing which allowed me to give a good tip without breaking the bank. I would give these guys a try at least once and I guarantee you will come back. Ben

Smit Radadiya Publié le Google 1 year ago

Expérience fantastique: Very good hair cut I trust karan he does really great job

Sean MacDonald Publié le Google 1 year ago

Expérience fantastique: Great barber shop. I've been bouncing around shops for two years since moving to NS. I've gone to the downtown location for my last 5 haircuts. Muhannad is hands down the most skilled barber I have visited. Punctual, precise and attentive without taking too much time, clean cut. Highly recommended.

Jay Lila Publié le Google 1 year ago

Expérience fantastique: The best saloon in Halifax with cool services. I would strongly recommend to visit and get a nice and cool haircuts Karan is master in Fade hair cuts and I personally always have a haircut scheduled with him Definitely worth it saloon.

rishabh sharma Publié le Google 1 year ago

Expérience fantastique: "I’ve been going to Karan for a while now, and I couldn’t be more impressed! Every time I walk in, I’m greeted with a warm, friendly vibe, and the attention to detail is unmatched. Karan always listens to exactly what I want and delivers a cut that exceeds expectations. The skills are top-notch, and the atmosphere is always welcoming. Highly recommend for anyone looking for a great haircut and excellent service!"

Daryl Witiuk Publié le Google 1 year ago

Expérience fantastique: Muhamad was great. Very accommodating, cut and style was exactly what I asked for. Definitely coming back.

Saurabh mishra Publié le Google 1 year ago

Expérience positive: Visited first time, excellent service, must visit for anybody looking for fades! Excellent work by Karan !

Harshit Harshit Publié le Google 1 year ago

Expérience fantastique: Best haircut! Shoutout to karan Skills and experience 10/10. I have been to many places and here is one of those where he do his best. Amazingly fast and cuts very very well. Great guy and great at his work. Keep it up karan bro

Anmol Preet Publié le Google 1 year ago

Expérience fantastique: Best barber in the town. Must visit Karan for any kind of haircut. Im his customer from last 2 years. He never disappointed. Keep it up man.

SUKHVIR SINGH Publié le Google 1 year ago

Expérience fantastique: I’ve been coming to Karan for a while, and I always leave happy with my haircut. He’s professional, friendly, and takes the time to make sure I get exactly what I want. Great atmosphere and always a relaxing experience. Highly recommend Karan

Arniel Maguad Publié le Google 1 year ago

Expérience fantastique: Karan was superb! He asked me what I liked and suggested what looks great. The place was clean and all the barbers present were all smiling. Choosing the shop as the one to go to for my first hair cut in Canada was the best decision. I will definitely be back

krish kohli Publié le Google 1 year ago

Expérience fantastique: Best barber shop in whole Halifax. They’ve professional barbers to provide amazing hair services. 10/10 MUST TRY

Ashishdeep Singh Publié le Google 1 year ago

Expérience fantastique: I've been going to Karan at BigMustache Barber Shop for a while now, and I can honestly say he’s the best barber I’ve ever had! His attention to detail, precision, and professionalism always leave me looking fresh and feeling great. Karan takes the time to understand exactly what you want and delivers every single time. Whether it’s a regular trim or a complete style change, I know I’m in good hands. If you’re looking for a skilled barber who knows his craft and delivers exceptional results, Karan is your guy. Highly recommended!"

samveg jhally Publié le Google 1 year ago

Expérience fantastique: Karan is the best barber in the city. Highly recommended.very professional with amazing skills

Vishal attri ATTRI Publié le Google 1 year ago

Expérience fantastique: Karan cutz has the best skills of barbarism I have ever seen. I randomly went one day to him. Now i never go to anyone out there. Highly recommended.

John Brannen Publié le Google 1 year ago

Expérience fantastique: Great place for a haircut. They care that you look well. Great price too. Will be returning again!

Burak Publié le Google 1 year ago

Expérience négative: Came to this place with good expectations from reviews but got disappointed. Barber was in rush all the time and gave one of my worst cuts so far. I showed him a picture of my last haircut and he said he will do it… Wasn’t even a bit close. At least this place was cheaper than other barbers in city. Not professional, do not recommend.

Adelina Iftene Publié le Google 1 year ago

Expérience fantastique: I took my 2 year old toddler for his first hair cut. We had Vishnu. He was absolutely amazing. So patient and gentle and did a great hair cut despite my kid moving a lot! Thank you!

Asif Ali Publié le Google 1 year ago

Expérience fantastique: Went to get my new born’s first hair cut. Very good experience all thanks to Yogi brother. clean and hygienic place for new born. Yogi finished the cut very quickly. Recommend specially for first hair cut of your new born.

Amin Mohammad Publié le Google 1 year ago

Expérience fantastique: Best barbershop in town. I don’t know if Sam still works there. He’s amazing

Husain Dini Publié le Google 1 year ago

Expérience négative: I booked a haircut with Kumar, expecting a great experience given his good reviews. However, he was a no-show, and Obi took over instead. Unfortunately, Obi rushed through my haircut in 10 minutes, prioritizing his next client. The result was one of the worst haircuts I've had in this city. Despite specifically asking him not to use thinning scissors, he did, leaving patches on my head. What's the point of taking appointments if you don't respect them? Poor communication and lack of professionalism led to a subpar experience. Until they improve their scheduling and stylist accountability, I'd caution others to think twice. Should have given negative ratings if possible.

The Big Moustache Barbershop
The Big Moustache Barbershop

As mentioned in my previous email, we also tried reaching out to you twice on the day of your appointment around noon. We left a voicemail and shared screenshots to confirm our attempts to communicate. I would like to clarify that we made every effort to notify you about the change in advance.

If you are dissatisfied with your haircut, we sincerely want to understand what went wrong. This is why we reached out multiple times and followed up via email, but we have not received any response from your end.

Your appointment was scheduled with Obi, one of our most senior barbers with over 20 years of experience, to ensure you received the best possible service.

We value your feedback and are committed to resolving any concerns you may have. Please let us know how we can assist further.

Kumar

Raj Chauhan Publié le Google 1 year ago

Expérience positive: Muhannad is great when it comes to skin fade haircut! He listened to what I wanted and then made sure during and at the end that the haircut I received is satisfactory. He’s very detail-oriented and courteous. He has become my new favourite hairdresser in downtown HFX! He must receive enough appreciation. Cheers!

Sawyer Burke Publié le Google 1 year ago

Expérience fantastique: Very good barbershop. Barbers were very skilled, service was good and the staff were friendly and welcoming.

Patel Tejas Publié le Google 1 year ago

Expérience fantastique: I had an amazing experience with "The Big mustache". The barber is friendly and help me to choose perfect haircut for my appearance. I highly recommend this barber shop for different services.

Sanket Shinde Publié le Google 1 year ago

Expérience fantastique: Just had the best haircut in Halifax! I love the attention to detail Karan puts into his work—it makes you look forward to the next visit. Thanks, Karan!

Yaar Amin Publié le Google 1 year ago

Expérience négative: Sorry to say, it’s a waste of money for me today! Conversation was good but unfortunately I got a terrible haircut today. Although he (my barber) claimed he cut my hair according to my instruction, I told him may be next time you will be able to do better! Now I need to get another haircut immediately may be from some other place.

Nakul Sridhar Publié le Google 1 year ago

Expérience négative: Went to this place for 2.5 years straight. When I missed an appointment for the third time in all of 2.5 years, I was given a warning that I'll be barred from getting their service if I hit five strikes. I tried explaining that no-shows will naturally go up when you've been a patron for this long, but one of their senior barbers dismissed my concern. Been nearly a year since then, I never went back. Now they're sending me discount coupons saying they miss me. After threatening to disbar me. UPDATE: You are using the phrase "last-minute cancellations" too conveniently. Of the four cancellations, one was YOU asking me last minute to reschedule it. I cancelled one appointment two DAYS in advance and one was done two hours in advance. My friends and I have had multiple occasions when we were told to wait for our own appointment as barbers were busy. One time, you took a walk-in client right in front of me while I was waiting WITH an appointment. You want me to respect your appointments when you don't respect mine. I respect the hustle in running a business. I could never run a business myself. But your senior barber was rude and dismissive and that's not a common experience in Halifax. And now you're trying to discredit my review with misleading numbers on my cancellations.

The Big Moustache Barbershop
The Big Moustache Barbershop

Dear Nakul,

Thank you for taking the time to speak with me today and for sharing your thoughts about your experience. I want to assure you that at our barbershop, we strive to maintain a system that is both fair to our valued clients and efficient for our team.

I understand your frustration, and I want to clarify that our no-show policy is in place to ensure we can serve all clients effectively. I checked your appointment history, and over the years, you booked 17 appointments with us, out of which you attended 9. For the remaining appointments, we recorded three no-shows and four last-minute cancellations. Despite these instances, we waived any charges, and you continued to enjoy the flexibility of our online booking system.

Our policy temporarily restricts online booking access after three no-shows, simply to ensure we’re available for clients who might be waiting for those slots. Even with this restriction, you are always welcome to visit us as a walk-in. This approach helps us respect everyone’s time—including yours—and avoid missed opportunities for others.

Additionally, the recent emails you received are part of our general marketing efforts, intended to invite past clients back to our chairs. If you’d prefer not to receive these, you can simply reply with “STOP,” and we’ll make sure to opt you out immediately.

Thanks again for your feedback; it's always valuable to us, and we’d love to see you back!

Warm regards,
Kumar

Thomas Anderson Publié le Google 1 year ago

Expérience fantastique: Fabulous!!! 100% recommend! I’m from Ontario in Halifax visiting. Walked in off the street and was able to book an appointment within an hour today, October 23, 24. The young gentleman was on his game. Head and face, hot towel, straight razor shave as well as a goatee trim and sculpt…best I’ve ever had!

The Big Moustache Barbershop
The Big Moustache Barbershop

Thank you so much for your incredible review! We're thrilled to hear that you had such a fantastic experience while visiting us in Halifax. It’s always our goal to provide top-notch service, and we're glad the head and face treatment, hot towel, straight razor shave, and goatee trim exceeded your expectations! Safe travels, and we hope to see you again whenever you're back in town!

Jaylon Brownbridge Publié le Google 1 year ago

Expérience fantastique: Karan is friendly, efficient and listens to what you want. He's a solid barber. Would go back next time I am in town.

Bhavya Ghevariya Publié le Google 1 year ago

Expérience fantastique: Amazing barbershop. I have been going there for the past 4 months and they have some amazing barbers there. Lots of different styles they can do, I have always left happy. Awesome ambience too.

Hamza Ahmad Publié le Google 1 year ago

Expérience fantastique: Excellent Service provided by Karan, he is definitely the man you should reach out to for high quality fade and beard grooming!

Roger Trapasso Publié le Google 1 year ago

Expérience fantastique: Great Place was just here today with my dad. The guy did a great job at my haircut took his time. He was also friendly which made the experience nice. Honestly they were all nice. Will definitely come back in the future.

Ajay kumar Mannarapu Publié le Google 1 year ago

Expérience négative: I had the worst haircut experience. After some decent amount of wait, the barber seemed completely disinterested and in rush to finish the haircut. I expected minimum attention and care from the staff to ensure a good customer experience.

Abhiram Sr Publié le Google 1 year ago

Expérience positive: I had a mixed experience . the owner called me later to apologize and explained that one of their staff members was sick, which caused the delay. They assured me they would arrange for the best barber for my next visit and even offered to waive the charges. I appreciate the owner's effort to make things right, and I'm willing to give them another chance based on their response. ——— I had a very disappointing experience at here . I booked an appointment for 9:30 AM and arrived on time, but I ended up waiting for half an hour. To make matters worse, the barber wasn't even there when I arrived. The staff informed me that the next available appointment wasn't until 11:30 AM. This level of unprofessionalism and poor scheduling is unacceptable. I won't be returning and cannot recommend this place to others.

Shaji Mohammed Publié le Google 1 year ago

Expérience fantastique: Karan is the best barber in the city. Would 100% recommend to get a haircut from him. Great barbershop as well.

Abhinav Jain Publié le Google 1 year ago

Expérience fantastique: I have visited this barbershop for the first time and Karan did my haircut, i am really impressed by the haircut he did. I do recommend Karan whenever you are visiting Big Moustache. He is really a fade master.

Harsh Srivastava Publié le Google 1 year ago

Expérience fantastique: Really Impressed by efforts put in for grooming, its budget friendly and best place for getting a superb haircut, Highly Recommended. Big thanks to Karan.

The Big Moustache Barbershop
The Big Moustache Barbershop

Thank you for your wonderful review! We're thrilled to hear that you were impressed with our grooming efforts and found our services budget-friendly. It's great to know you consider us the best place for a superb haircut. A big thanks from Karan and the entire team—we appreciate your recommendation and look forward to serving you again soon!

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