4:59 Barber Lounge
3407 E 86th St
46240, Indianapolis
+1317-257-4599

Horario de apertura

  • Domingo: 9h-17h
  • Lunes: 9h-19h
  • Martes: 9h-19h
  • Miércoles: 9h-19h
  • Jueves: 9h-19h
  • Viernes: 9h-19h
  • Sábado: 9h-17h

4:59 Barber Lounge is a premier barber shop in Indianapolis, IN, that has been serving the greater Indianapolis area since 2004. Specializing in providing top-notch grooming services, our experienced stylists and barbers offer a wide range of services, including men's haircuts, shaving services, color services, women's haircuts, facials, waxing, scalp treatments, massages, and traditional barbershop treatments. Our commitment to quality, attention to detail, and exceptional customer service set us apart as the go-to destination for all your grooming needs. Visit 4:59 Barber Lounge for a sophisticated and relaxing grooming experience.

Nuestro comentario desde BarberSpot sobre 4:59 Barber Lounge:

4:59 Barber Lounge es una barbería altamente reconocida por su servicio excepcional y estilistas talentosos. Muchos clientes han elogiado la atmósfera relajada y el personal amigable, lo que contribuye a un entorno acogedor que se siente como en casa. Los puntos destacados incluyen:

  • Barberos Competentes: Estilistas como Robert, Angela e Ivy entregan consistentemente cortes de cabello excelentes y son conocidos por su atención al detalle, asegurando que los clientes se vayan satisfechos y con estilo.
  • Ambiente Amigable: Los clientes aprecian las cálidas bienvenidas del personal, incluyendo a Adam en la recepción, quien es conocido por hacer que los huéspedes se sientan bienvenidos y cómodos.
  • Cuidado Excelente al Cliente: El equipo se toma su tiempo con cada corte de cabello, fomentando conversaciones y conexiones que mejoran la experiencia general.
  • Productos de Alta Calidad: Los clientes han elogiado el uso de productos de calidad y el cuidado personalizado adaptado a los tipos y estilos de cabello individuales.

Sin embargo, ha habido algunas preocupaciones relacionadas con los precios y la consistencia del servicio en tiempos recientes. Algunos clientes han señalado que la evolución de la administración de la barbería ha llevado a experiencias mixtas, con algunos sintiendo que los precios pueden no reflejar el servicio proporcionado actualmente. A pesar de esto, muchos clientes leales continúan recomendando 4:59 Barber Lounge por sus barberos talentosos y su servicio amigable.

4:59 Barber Lounge: Opiniones

4.8/5 (200 Opiniones)
Melinda Daffron Publicada en Google 2 months ago

Experiencia fantástica: Eva is amazing! This is a relaxed location with a friendly atmosphere. Perfect!

Jesse Parsley Publicada en Google 2 months ago

Experiencia fantástica: Only place I go for a haircut! Angie at the front could not be nicer, Adam is always there to offer a drink and welcome you in. Angela cut my hair today and she did an amazing job, making art out of my hair. Love this place!!

Matt B Publicada en Google 2 months ago

Experiencia fantástica: First time here and Robert did an amazing job with my haircut and beard trim. I would recommend him highly. See you in a month.

edward joseph Publicada en Google 2 months ago

Experiencia fantástica: Always get a great haircut. Very friendly staff

James Flora Publicada en Google 2 months ago

Experiencia fantástica: Great service excellent people skills great work

Stephanie Jenney Publicada en Google 2 months ago

Experiencia fantástica: Both of my boys love seeing Antonio. He does a great stylish cut. Very detailed!

Luci McKean (LMcK) Publicada en Google 2 months ago

Experiencia fantástica: I'm driving all the way up here from Bloomington because Angela F is a real artist with hair! She's given me lots of excellent looks over the years and I'm glad to still be her client.

Blake McCain Publicada en Google 2 months ago

Experiencia fantástica: Ashely always takes good care of me and my. She does a great job getting what I want out of my hair and never fails to beat my horrible calic.

Zoheb Hirani Publicada en Google 2 months ago

Experiencia fantástica: Great professional detail. Rob did an excellent and detailed job with vague instructions to keep the back long and touch the rest up. Definitely worth it for the excellent detailed scissor work cut and staying away from unintended cuts if you are trying to grow out your hair. Also great pomade products. Will be back for the next touch up

Dominic Cirincione Publicada en Google 2 months ago

Experiencia fantástica: Great cut and trim. Phenomenal barber and the environment and entire staff is great!

Rob Barnes Publicada en Google 2 months ago

Experiencia fantástica: Robert was a pure professional. Best haircut experience I’ve ever had. Already scheduled my next appointment and looking forward to it. I highly recommend!

Shaun Stapleton Publicada en Google 2 months ago

Experiencia fantástica: Eva is fantastic, highly recommend!

Casey Smith Publicada en Google 2 months ago

Experiencia fantástica: Shawn is an incredible barber, highly recommend him

Shane Bennett Publicada en Google 2 months ago

Experiencia fantástica: Rob did a fantastic job and his attention to detail is unmatched!

Lauren Sausaman Publicada en Google 2 months ago

Experiencia fantástica: Antonio and Ashleigh are fantastic! Never disappointed

Taylor Jones Publicada en Google 2 months ago

Experiencia fantástica: I had such an amazing experience with Angela. Not only did she do a wonderful job at cutting my hair but she also thought me so much on how to style it with the haircut! Plus what products would work best with my hair type which I thought was really nice! You can 100% tell she’s great at her job and truly cares about what she does as well! 10/10!

Blake Clifford II Publicada en Google 2 months ago

Experiencia fantástica: Rachel always does a great job on my cut!

Michael Vanover Publicada en Google 2 months ago

Experiencia fantástica: Went for a walk in and got Chris as a stylist to cut my son’s hair. Never received a cut from him before and I was more than happy with the end result. His attention to detail and making sure things were perfect stood out the most to me. So needless to say we went in for a walk in but left with a forever Barber for my two boys and I.

Crystal Pannell Publicada en Google 2 months ago

Experiencia fantástica: Vivienne was tasked with giving my 6 year old a Jinu from Kpop Demon Hunters haircut and she totally nailed it. He loves it and it's too cute.

Taylor Ardizzone Publicada en Google 3 months ago

Experiencia fantástica: Great haircuts. Good service. I like the atmosphere they create.

Cody Mathews Publicada en Google 3 months ago

Experiencia fantástica: Great experience with Antonio. Very professional and a whole vibe

Dominik Bozek Publicada en Google 3 months ago

Experiencia fantástica: Ashleigh always does a great job and I look forward to getting my haircut here.

Jeffrey Neal Publicada en Google 3 months ago

Experiencia fantástica: I have been to Sherry twice now, and she doea a great job! I have always cut my own hair because no one can seem to do it the way I like it lol. But Sherry has exceeded my expectations! Im now on an every two week schedule with her! Thanks Sherry!

Shaun Coyne Publicada en Google 3 months ago

Experiencia fantástica: Lynn always does a great job on my hair and perfectly executes what I want every time! We drive 30 minutes for this high level of service and attention to detail. Highly recommend!

ron moser Publicada en Google 3 months ago

Experiencia fantástica: Jovial atmosphere with professional service. Outstanding haircut and appreciation for my business. Lynn cut my hair and made a good hair day everyday.

Kory Jensen Publicada en Google 3 months ago

Experiencia fantástica: Have went to Vivian a few times now and couldn't be happier!

Tyler Gressle Publicada en Google 3 months ago

Experiencia negativa: My hair stylist was AWESOME! I just want to say that first and foremost however, I scheduled an appointment knowing it would be pricy, no sweat I wanted to donate my hair and I realize no where does that direct any more; again no problem. I had at the time hair past my shoulders and was asking for them to essentially shave it almost BALD and keep my hair to send to locks of love for cancer patients. The girl at the front desk then calls it a “massive transformation” as if it’s decepticons vs otobots to shave my head..she tells me it will be $25 more for this..don’t get me wrong my stylist was EXTREMELY talented..but also couldn’t shave my neck, trim my beard, or even WASH MY HAIR..and the standard is $50 but my appointment was $75 BEFORE tip‍ Best of luck to all of you, however NEVER again. Felt like I got SCAMMED and no..I don’t want a “free haircut” or any of that. I just would NEVER go here again‍♂️ Over priced for way less than others, great talent, but too high of a cost. After reading their website I was ROBBED! Didn’t get a shampoo, didn’t get a warm towel, did not get a neck shave so was literally overcharged just because, skip this place entirely‍♂️

Peter Faulkner Publicada en Google 3 months ago

Experiencia fantástica: Robert gave me an excellent haircut, he was attentive to detail, thorough, and I just look good! He achieved this with little direction.

Brandt Finney, DDS Publicada en Google 3 months ago

Experiencia fantástica: Belinda does an amazing job every time. Great Barbershop.

William george Publicada en Google 3 months ago

Experiencia fantástica: Mr.Robert! Did an amazing job with my hair cut. Even though he was new to me. He was welcoming and did exactly what style i wanted. He is awesome. I would recommend him to anyone.

Andy Todd Publicada en Google 3 months ago

Experiencia fantástica: Lynn was awesome! Highly recommend!

Corey Kegeris Publicada en Google 3 months ago

Experiencia fantástica: Ashley was great love the haircut thanks

Anthony Ruiz Publicada en Google 3 months ago

Experiencia fantástica: Taylor was great! Excellent barber! Thanks again!

Alan Koch Publicada en Google 3 months ago

Experiencia fantástica: I’ve been coming to 4:59 barber lounge for years now! Rachel is exceptional, I don’t need to tell her what to do to my hair and it comes out perfect everytime! Highly skilled would recommend to anyone looking for a quality haircut! 10/10

Nathan Bushey Publicada en Google 3 months ago

Experiencia fantástica: Ashleigh just gave me the best high-fade haircut I’ve ever had. I’ll definitely be back to see her!

Devin Joshua Publicada en Google 3 months ago

Experiencia fantástica: Sean did a fantastic job on my hair. Happy to say I found a good reliable barber in town.

Silas Palmieri Publicada en Google 3 months ago

Experiencia fantástica: Great cut and beard trim, will be making this my regular place! -Taylor

Benjamin Jarrett Publicada en Google 3 months ago

Experiencia fantástica: Been going to Antonio consistently and he always delivers a great haircut.

John Barfield Publicada en Google 3 months ago

Experiencia fantástica: Antonio was amazing. Definitely trust the staff at 459 to get the job done

Colin Wareham Publicada en Google 3 months ago

Experiencia positiva: Taylor did a great job! She knew exactly what I wanted and was very friendly.

KJG Photo Publicada en Google 3 months ago

Experiencia fantástica: Robert did an excellent job and is amazing with his work definitely found my got to hair place

jonathan maleckar Publicada en Google 3 months ago

Experiencia fantástica: Vivienne was very professional and made me feel welcome. Definitely come by and get your hair done by her

duncan Publicada en Google 3 months ago

Experiencia fantástica: Rachel always does a fantastic job getting the perfect look I like. Very friendly and organized staff, and makes getting a haircut not feel like a chore.

LOUIS HEIMANSOHN Publicada en Google 3 months ago

Experiencia fantástica: Did an amazing job! very friendly and great at cutting hair and beard trimming.

Ahmed Behery Publicada en Google 3 months ago

Experiencia fantástica: Ashleigh P. was fantastic! Hair cut and beard trim were spot on and very technically proficient.

Kyler Alford Publicada en Google 3 months ago

Experiencia fantástica: Ashleigh P was Incredible as always!!

Mustafa Khalid Publicada en Google 3 months ago

Experiencia fantástica: Angela is fantastic. Tell her exactly what you want, and let her cook. She’s the GOAT, 10/10 recommend.

Ryan Rettig Publicada en Google 3 months ago

Experiencia fantástica: Rachel T is awesome! She is spot on with my haircut every time. Appreciate the ease of scheduling appointments too.

Gabriel Nava Publicada en Google 3 months ago

Experiencia fantástica: Vivianne did an awesome job. I wanted to try a longer cut than what I'm used to and she took the time to make sure I felt comfortable and she nailed the look I was going for.

Tommy Valenti Publicada en Google 3 months ago

Experiencia fantástica: Always go to Eva for my haircuts and she does an amazing job

Adrian Larios Publicada en Google 3 months ago

Experiencia fantástica: Robert gave me a clean fade and lineup. Was able to get scheduled same day and the cut itself was fast and convenient. Definitely recommend this barbershop, great costumer service!

Trent Publicada en Google 3 months ago

Experiencia fantástica: Been with Ashleigh P twice now. Great haircuts, good advice, and fun conversation! Has restored my trust in haircuts

Anthony Publicada en Google 3 months ago

Experiencia fantástica: Vivianne did an incredible job on my.haircut and beard trim. She is very friendly and very knowledgeable at her craft! One of the better haircut experiences I have had in a very long time! Thanks Vivianne!

Seth Story Publicada en Google 3 months ago

Experiencia fantástica: Rachel is the absolute best! And she always makes sure my cut is exactly what I am looking for.

Nigel Evans Publicada en Google 3 months ago

Experiencia fantástica: Robert did a good job cutting my hair. Hooked me up for sure.

Jacob Spargo Publicada en Google 3 months ago

Experiencia fantástica: Rachel T was the best barber I've ever had and definitely would recommend to anyone out there!

Nicholas Jansen Publicada en Google 3 months ago

Experiencia fantástica: Lynn did a great job with my trims! Love her doggie stories as well!

Kristen Fredrick Publicada en Google 3 months ago

Experiencia fantástica: More than just a haircut... I took my 13-year-old son to 4:59 Barber Lounge, and we left feeling truly seen. From the moment we walked in, the hospitality was incredible (a cold beer and genuine conversation!). Adam at the front desk is a rare soul. He didn’t just make small talk- he listened with empathy and offered grace and respect regarding a difficult personal chapter I’m navigating. His kindness meant the world to me. Meanwhile, Shawn gave my son a great experience in his barber's chair. He actually spoke to my son, listening to his style goals rather than just asking me. He treated a 13-year-old with professional respect while making expert "executive calls" to ensure the cut looked perfect. If you want a place that values both craft and character, go see Adam and Shawn!

Tate Arseneau Publicada en Google 3 months ago

Experiencia fantástica: Vivianne was fantastic, gave great recommendations and left me with a wonderful haircut - 10/10

Clinton Publicada en Google 3 months ago

Experiencia fantástica: Shawn was great really knows what he’s doing

Josh Mulligan Publicada en Google 3 months ago

Experiencia fantástica: Good experience, nice environment. Rachel was great!

Dalton Rogers Publicada en Google 3 months ago

Experiencia fantástica: Angela is best I’ve been to so far - she takes her time, she is very meticulous, and makes great conversation.

darin taylor Publicada en Google 3 months ago

Experiencia fantástica: Lynn always does a great job!

Mark Moore Publicada en Google 3 months ago

Experiencia fantástica: Rachel did an awesome job. Recommend her highly very professional very friendly.

Michael Yager Publicada en Google 3 months ago

Experiencia fantástica: Great service. Was greated promptly by Adam the owner. Offered a beverage while I waited. Robert did a fantastic job. He listened to what I wanted and executed like a pro. Would highly recommend. I'd have Robert line me up again!

Aimee Pope Publicada en Google 3 months ago

Experiencia fantástica: Stopped in from out of town, getting a last minute appointment was super easy! Check in was great and friendly. Robert cut my husbands hair and did a great job!!! Eva cut my sons, who doesn’t like getting his hair cut and she was so great with him. She was kind, patient and gentle. Wish we lived closer to come here more

Jonathon Yeary Publicada en Google 3 months ago

Experiencia fantástica: I came in today for a very untraditional haircut. After not having cut my hair for over 3 years, I wanted to do something crazy with it. I decided I wanted to get Viking braids, and after calling around to multiple shops who said they wouldn’t be comfortable doing something like that, I found 4:59 Barber Lounge who was up for the challenge. Vivianne was my stylist and she did NOT disappoint. The haircut and style came out far better than I ever could have imagined, and chatting with her during the appointment was an absolute pleasure too. The vibe was great, and I loved every second of my experience here. I will definitely be coming back in the future when it’s time for a touch up. Thanks again so much Vivianne, I love my new look. You absolutely killed it!

George Gregory Publicada en Google 3 months ago

Experiencia fantástica: Great place, Great service and nice people. Eva is meticulous when it comes to cutting hair. She is awesome

Charles Cornelius Publicada en Google 3 months ago

Experiencia fantástica: Had a really great experience with Eva. Haven't had a trim in a while and she did an excellent job on getting my hair trimmed up. As a guy with long hair recommend

Brandon Garcia Publicada en Google 4 months ago

Experiencia fantástica: Ashleigh did a great job cutting my hair. She listened to what I wanted and was very warm, friendly, and professional throughout the whole experience. I’ve been growing my hair out for the first time and she gave me some tips on maintaining it better. Very good experience would come again.

Sam Ramsey Publicada en Google 4 months ago

Experiencia fantástica: Eva was great, did a perfect job with what I brought her

Thomas Cox Publicada en Google 4 months ago

Experiencia fantástica: Angela is fantastic! Enjoy getting a haircut at 459 Barber Lounge

Gary Cantwell Publicada en Google 4 months ago

Experiencia negativa: Must not know the meaning of a high bald fade and the hard part I asked for does not exist. I should have known better when I saw that they were asking for a five-star review all over the shop. Maybe you should worry about hiring barbers that know how to give Bald fades instead of correcting your clients grammer. You are just mad because you want a five star review for a assembly line hair cut you can at any supercuts.

4:59 Barber Lounge
4:59 Barber Lounge

Hey Gary -

I sent you a text a couple days ago. Since I did not receive a reply, I will publicly respond on here:

If you choose to be a Keyboard Warrior, you should at least learn the english language and proper grammar. Since you do not, I will teach you: "I should have known better when I seen" is incorrect. "I should have known better when I saw" is correct.

As always, you and every Keyboard Warrior bring me daily joy... so Thank you for that... and I wish you the best!

Phillip Chaplin Publicada en Google 4 months ago

Experiencia fantástica: Vivianne did a wonderful job. Highly suggest checking her out.

biodigital Jazz Publicada en Google 4 months ago

Experiencia positiva: This barber lounge has been a staple of the Keystone Shoppes for many years, inside awaits a cozy atmosphere; open & enclosed stylist areas; and comfy chairs to wait in if it's busy. As a bonus, they have never failed to offered a water after arriving, a small touch but very appreciated! Of course the cuts *are* higher priced than run-of-the-mill Great/Sport Clips, (min. $30-50) but, the value for me here is that their stylists are professional, conversational, and really show their expertise. During my latest visit, I sat with stylist Ivy G who completely flipped the script for me of what to expect from a hairstylist. She really took the time to ask questions; offer suggestions when I was unsure (which was a lot); lightly recommended products I may want to purchase without being pushy; and overall made my visit so fun! Often when getting a cut elsewhere, I feel rushed, pushed to buy products, or feel like a number in a quota, so when I say I felt like a king at 4:59, I mean it - the personal touch is not yet dead here! I will continue to share 4:59 with friends who are not in the Keystone area, I'd just ask whoever is writing responses to reviews to find a different hobby. EDIT (at risk of being banned for having an opinion): After scrolling through recent reviews, I'm revising my 5-star rating. The stylists I've had remain 5/5—this is not regarding stylists. For many years, management personally apologized on many 1-star reviews. Since last year or so, dissatisfied customers now get called "keyboard warriors" and publicly mocked from the same management—sometimes right after getting apologetic voicemails. The irony of "keyboard warrior" as an insult while literally *typing* a response apparently doesn't click? Sign of the times. It's just easier to dismiss criticism than address it, I guess. Maybe management wants customers to deliver feedback in person instead? Based on these responses, I'm sure that would go great! "I believe in serving all who come through our door" doesn't mean much when the next review response is "you're never welcome back" to a COMPLAINT?

Michael Hill Publicada en Google 4 months ago

Experiencia fantástica: Rachel was great and very patient. She was great

Brock Frazer Publicada en Google 4 months ago

Experiencia fantástica: Ivy did a phenomenal job with my hair today! She took her time to make sure it was exactly what I wanted. This was my first time in and I’ll be going back and requesting Ivy - highly recommend!

Matthew Chase Publicada en Google 4 months ago

Experiencia fantástica: I needed a haircut and beard trimming and my routine appointment elsewhere fell through (it’s on me). I went to the 4:59 website and found an appointment with Rachel T. Super happy with that decision! I showed Rachel a few pictures of what I was looking for and she really did a nice job. Friendly, skilled, and attentive. Great experience.

Charlie Baker Publicada en Google 4 months ago

Experiencia fantástica: Ivy did an amazing job with my hair and I loved how precise in detail every bit of it was. Definitely had me leaving loving my new cut. Will be back to see her again! Highly recommend

Moe Ayobie Publicada en Google 5 months ago

Experiencia fantástica: Ivy G did an excellent job with my haircut. She really took her time, paid attention to the details, and made sure everything was just right. On top of that, she was great to talk to, very friendly and easygoing, which made the whole experience even better. Highly recommend her if you’re looking for someone who truly cares about their work.

Ty Publicada en Google 5 months ago

Experiencia fantástica: Ivy has been cutting my hair for a few months now, and she's done a fantastic job every single time! I appreciate that she takes her time and cuts my hair exactly how I want it without making me feel rushed. I respect establishments like these that put customer service first and take their time with everyone, instead of seeing how many people you can get through the chair in one day. She's definitely earned a new regular!

Zack Hamrick Publicada en Google 5 months ago

Experiencia fantástica: Ivy did an incredible job!! Feeling so much lighter :)

Zach Nance Publicada en Google 5 months ago

Experiencia fantástica: Erin killed the haircut I asked for. Rescheduled. No hesitation

Stonecipher Publicada en Google 5 months ago

Experiencia fantástica: Lynn is the GOAT. Never going to another barber again. Comfy atmosphere

Jonathan Dwornik Publicada en Google 5 months ago

Experiencia fantástica: Mike did an amazing job of bringing me back to my normal self!

Bill M Publicada en Google 5 months ago

Experiencia fantástica: I was fortunate to meet Angela F today during my first visit to 4:59. She is a true professional and I felt very comfortable while she worked her magic. I couldn't be happier with my new hair transformation from a long to a medium style men's cut. I would easily recommend her service to anyone. I left looking and feeling great. Thanks very much!

tyler douglas Publicada en Google 6 months ago

Experiencia fantástica: I’m usually very picky when it comes to my hair and have searched around for barbers quite a bit. I came to 4:59 with high hopes and Angela didn’t disappoint.

Nick Masterson Publicada en Google 6 months ago

Experiencia fantástica: Mike was great, he really knows how to talk to his clients

Stanley J Harper Publicada en Google 6 months ago

Experiencia fantástica: My first time here, and it was an excellent experience. Angela rocks, I will definitely be returning!

Armando Cuaya-Telez Publicada en Google 6 months ago

Experiencia fantástica: Great customer service and haircut was very nice and employees are very wonderful will come back

cameron Shimp Publicada en Google 6 months ago

Experiencia fantástica: That was the BEST haircut experience I’ve ever had! The conversation was good, the environment was upbeat, and Maleigha did an AMAZING job. I will 100% be back!

Eric Hyder Publicada en Google 7 months ago

Experiencia fantástica: Ashley saw the pictures I wanted to style my hair with and absolutely did it perfectly. Am very grateful as I am getting married in 3 days. I look like a whole new person. :) Thank you so much for the cut and the convo. If I go back I am definitely going back to that lady. Also the music playing was all over the place genre wise.

Anthony Richards Publicada en Google 7 months ago

Experiencia fantástica: Antonio never fails to deliver a perfect cut; I recommended coming in and at the very least talk to the staff and Antonio that way he can get you right when you need it!

Isaac Cook Publicada en Google 7 months ago

Experiencia fantástica: Shawn is great at what he does and very interesting to talk to!

Sean Miller Publicada en Google 7 months ago

Experiencia fantástica: Eva was an amazing hair stylist. She was able to take me in the same day I made my appointment. I highly recommend booking your appointment with Eva.

Kyle Davenport Publicada en Google 7 months ago

Experiencia negativa: First off, Ashley is amazing. She’s the only reason I’ve kept coming back as long as I have. She’s talented, consistent, and actually cares about her clients. If this review were just for her, it would be an easy five stars. Unfortunately, the shop itself has gone downhill fast under the new ownership. I’ve been coming here for years and miss the days when Mike ran the front, the place had energy, regulars, and good vibes. Now? It’s empty, tense, and awkward. Let’s talk about the price hikes. Sure, everyone’s dealing with inflation, but nearly doubling prices in under two years? That’s a bold move for a place that’s now half as busy. The “rebooking discount” feels like a band-aid on a bullet wound. Poor execution. It's the least of my concerns though. It's the cameras. Look, I understand wanting security, but cameras directly over the chairs? That’s not security, that’s surveillance. It’s creepy. Nobody’s trying to star in your barbershop OF. I’ll be back in a couple of weeks to see if things have improved, and gladly adjust my review, but unless those inappropriately placed cameras come down and the vibe improves, I’ll be finding a new spot, hopefully one that values both its customers and its employees. Hey Adam, Appreciate you taking the time to respond, but let’s clear a few things up. 1. Price Hikes: You’re technically correct about the timeline, but you’re missing the point. I said nearly doubling in under two years because, as a longtime client, I’ve watched the price jump multiple times in a short window since you took over. The point wasn't so much the increase, but there was about a year period in there where it was always a surprise at the register. Whether it’s $37 to $50 over five years or multiple bumps recently, the impact on customers feels the same, especially when the overall experience and atmosphere have declined. 2. Cameras: You can dress it up however you’d like, but cameras pointed directly over the chairs cross a line. Cleaning crew security doesn’t explain that placement, and most clients would agree it feels invasive. There are ways to protect employee belongings without recording every haircut. 3. Tone: Calling a loyal 10-year customer a “keyboard warrior” is a bold move. Publicly dismissing feedback instead of taking it constructively says a lot about how criticism is handled. You could have acknowledged the concern, explained your reasoning professionally, and maybe even invited me to talk privately, instead, you chose condescension. I made a a point to say I'd be happy to change my review because I'd rather not leave a one star review. This was me reaching out to you directly. I’ve supported this shop for a decade and want to see it thrive, but respect works both ways. Hopefully this serves as something to reflect on. If "monitoring the cleaning crew" is more important than respecting your clients and staff, then I hope it pays off.

4:59 Barber Lounge
4:59 Barber Lounge

Hey Kyle -

This is Adam, the owner. I'll gladly address your concerns here:

1. Price Hikes
- First, your statement of nearly doubling the cost of a haircut in under 2 years is false. I bought the business in 2020, the haircut price was $37. 5 years later, the haircut price is $50. If you adjusted just for inflation (24%), the cost of the haircut would be around $46. A $4 increase over 5 years is a small price increase compared to many industries.

2. Cameras
The cameras were put there for a couple reasons... I hired a cleaning crew to clean 4:59, and I wanted to make sure all of my employees' personal items were accounted for. Secondly, safety for all clients and employees.

A personal note - Today, it's easy to be a keyboard warrior. I suggest you find a more constructive way to voice your concerns in the future. I believe in forgiveness and serving all that come through our door, I will still allow you to come back.

Marshall Phillips Publicada en Google 7 months ago

Experiencia fantástica: maleigha did a outstanding job , very polite , warm and friendly, skills are top notch , thank you again Marshall

Chris Arp Publicada en Google 7 months ago

Experiencia fantástica: Rachel did a phenomenal job! I highly recommend going to her.

Chris Sparks Publicada en Google 7 months ago

Experiencia fantástica: Ivy gave me an excellent haircut and a beard trim, she kept a good conversation and made the time fly by. I highly recommend her and will definitely be back again! Highly recommend her!!

Daniel Anderson Publicada en Google 7 months ago

Experiencia fantástica: I've been coming here for years to get my hair cut by Eba! She does a perfect cut every time and has given me several very helpful styling tips. I always look forward to our conversations and leave feeling my best. Can't recommend her work more highly!

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Elegant Stylez

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2419 Station St - 46218, Indianapolis
+1317-519-8005
4.9 (200)
BASIL BEAUTY BARBER AND BRAIDER
BASIL BEAUTY BARBER AND BRAIDER

BASIL BEAUTY BARBER AND BRAIDER

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4911 W 38th St - 46254, Indianapolis
+1317-600-3722
4.9 (199)
Black Orchid Barbers [16 TECH]
Black Orchid Barbers [16 TECH]

Black Orchid Barbers [16 TECH]

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1220 Waterway Blvd Container 1 - 46202, Indianapolis
+1317-829-5740

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