Floyd's 99 Barbershop

Fantastic experience: Extremely consistent, great vibe, always easy and Simeon is the best at knowing how to cut type 3 curls on boys / men (probably women too).

Fantastic experience: Booked with Mateo after reading excellent recommendations on Reddit for him. Was not disappointed. He was extremely friendly, made sure to check with me that I was satisfied as we went with the height of the skin fade and took exactly the amount off on top that I wanted while styling it perfectly. 15/10 would recommend him to anyone in search of a fantastic barber

Fantastic experience: I want to write a review last time I went to get get my hair cut . I experience a bad service . I just want to confirm in my living life of 32 years I’ve never had the experience. A place that cuts hair call me for my bad experience… and ask me what can they do to make it right? I was blown away and the manager Laura asked me if there’s anything they can do to make it up, just ask. She told me So I just want to say that was pretty cool of them for: for caring so thank you.

Negative experience: am writing to share my recent experience at your salon, which, unfortunately, did not meet my expectations. Yesterday, I had my haircut done by a lady who I believe is the manager. While she did a satisfactory job on the top of my hair, the sides were not well done. When she showed me the back of my hair with a mirror, she did not provide a mirror to check the sides, which I overlooked at the time. During the haircut, she used a razor on the back of my head but did not apologize for any discomfort caused. It was only this morning that I realized the back looked poorly done and I had a cut. I returned today to get this fixed. Despite having to wait for 30 minutes upon my return, no discount was offered. When I requested one, the woman assisting me seemed annoyed and rude, stating that getting my hair fixed for free should be sufficient. Plus, I’m a regular. I go there all the time. I believe this was not a fair response given the inconvenience and the poor service received initially. I would appreciate it if you could provide some clarification on my options for compensation, as I feel this experience was not handled professionally. the person who caught my hair and fixed it Did a really phenomenal, job She gave me customer satisfaction. The person understood what bad experience. I had And that person fixed my hair . I wish I knew the person’s name because That person made it right.

Fantastic experience: Sold work on the shave, thank you! Good service.

Fantastic experience: I'm newer to the area and it was time to find a shop to get my haircut. Right when I walked in I knew I made the right choice, the vibe was immaculate. Ascension was my stylist and did incredible, exactly what I wanted. January 7th, 2025- Just an update, I've been coming here for two years now, and I'm impressed Everytime income on. Someone has cut my hair the last two times and it's amazing how he works. He's an artist at his craft to say the least.

Fantastic experience: Sam is a star! Great cut. Great conversation.

Fantastic experience: I’ve been going here for almost a year now and I couldn’t be happier with the warmth from staff and the great work from my stylist, Sam. I couldn’t recommend Sam enough, they are brilliant at their job and always make the vision in my head come to life

Fantastic experience: Mateo did a great job. Was VERY fast and thorough. Easy and fun to talk with.

Negative experience: This place is a disaster. I've been rescheduled every time I've scheduled an appointment with them due to call off's or "running late" or someone taking a leave. I've waited over 25 minutes for an appointment and only once have I received a note ahead of time so I could plan accordingly. Haircuts are average, but cost is high. Would not recommend.

Fantastic experience: This place kicks butt it’s a very cool experience. The place is awesome! Keisha is there so that’s where I’ll be going every time I need a haircut or color or anything else

Fantastic experience: I was so glad to find a Floyd’s when I moved back to Illinois. I was going to one in Colorado and have always liked the vibes from the first time I went to one. Sam M has been a great stylist with a lot of knowledge and good conversation. As long as she’s there, I’m not going to anyone else!

Fantastic experience: A friend of mine mentioned Floyd’s to me a couple of months ago and recommended Simeon for a flow/mid-length cut. Little nervous at first going to a new barber but WOWWW Simeon balled out! This place also has a dope atmosphere, would definitely recommend to anyone.

Fantastic experience: Friendly service, solid hair cut, fair price.

Negative experience: made me wait over 45 minutes on a wednesday at noon…bad cuts and not worth the money or time

Fantastic experience: The service was great, atmosphere was inviting and warm. Helpful tips and advice on products and what to possibly use in the future

Fantastic experience: Lauren gave me a great haircut and beard trim. Very friendly and professional. Telling my friends and daughters to see her.

Fantastic experience: Floyd's 99 Barbershop is a great place to get a hair cut. A great hair cut, well worth the money paid. Give them a try!

Fantastic experience: Lisa is, has been, and always will be absolutely amazing!! Everyone at the salon is so nice I’ve been going for about 4 years and have never had a bad experience

Fantastic experience: Friendly & talented staff, clean & unique environment, awesome vibe & reasonable price.

Fantastic experience: Sam is amazing! They are a good vibe and a rapid barber who knew what they were doing. They asked questions to ensure I recieved the cut I wanted and had great recommendations for hair treatment. Sam is awesome!!! EDIT: I decided to go for round two. Simean was my barber this time and this just proves that consistency is the number one thing that Floyd 99 Pride itself to be. His lazer focus proves that he knows exactly what he's doing and with that consistency, this just proves I can trust all the hairdressers in Floyd 99 to cut my hair. Keep up the good work! ❤️❤️❤️

Fantastic experience: Sam is hands down the best hairstylist we’ve found for our son! The fades are always clean and sharp, and the whole haircut looks great every time. Sam has such a calm and kind demeanor, and they’re quick without ever rushing the job. We’re so happy to have found someone so skilled and consistent—highly recommend!

Fantastic experience: The atmosphere was very relaxing. Customer service was stellar and everyone I saw left with a smile and was walkin’ on air. Stylists listened genuinely and executed very professionally.

Fantastic experience: My first time there, phenomenal experience! My appointment started on time, Alyson made me feel very comfortable and gave me a great cut. I felt I got a really good value here.

Fantastic experience: Derek and Keisha were amazing! So kind and very pleasant to talk with and be around. My family has just moved here a few months ago and we FINALLY found the place we want to always go to for haircuts. Derek cut my hair with wonderful conversation and felt like I was talking to a friend I’ve known for years. Keisha cut my son’s hair and really cleaned him up and helped boost his confidence for his big day as he is set to interview for a school he’s been trying to get into for a long time. Again, great place, great people, great atmosphere! Go here! The Clarks

Fantastic experience: I had a wonderful cut and shave by a very talented barber. It was my first visit. It won’t be my last!

Negative experience: Cancelled my appointment with no communication. No effort to make it right except for offering a new time several hours later that didn’t work.

Fantastic experience: Phenomenal experience every time. Everyone is kind and helpful. I always feel revitalized afterwards!

Negative experience: Brought my teen son in for a haircut. He was unsure if he wanted 2 or 3 inches off and told her that up front. Stylist was rude and said if he wanted more off he would need a whole separate appointment and pay double. Stylists always say that they can take more off if needed at the time. Never had this kind of response. Never went back after that. Cuts are also very highly priced compared to similar services in the area.

Negative experience: Kind of frustrating to go for a cut, have the barber only cut a certain length off then tell you that you need to schedule another appointment to actually get the cut/hairstyle you want. The hairstyle wasn't even anything crazy. Also paid full price. Finding somewhere else for my husband to go.

Negative experience: If I could give a negative star I would to that. My son had an appointment yesterday with his hair stylist. She was sick and instead of calling him to reschedule they assigned another hair stylist Jess to cut his hair. We have never seen a worse haircut. I was in shock when he came home. Besides not listening to him how to cut it, it was cut completely uneven. The left side was shorter above the ear than the right side. The back was butchered. It was horrific. He went to another barbershop to get it fixed today. Even that barber said it was a very bad haircut. For the money Floyd's charges we expect more quality. He won't be back.

Negative experience: Got my kid here for a haircut. He was holding tears until walked out of the door. Not because he is a child, but because of what she did with his hair. Absolutely talentless barber! Management: I understand that empty chair doesn’t pay the rent by itself, but if the person can’t do a simple men haircut- she shouldn’t be there!

Fantastic experience: I have now gone here three times and have been super happy with how my hair has turned out each time. I saw Sam the first two times and they have done a great job with helping me have a cute haircut as I'm trying to grow my hair out after chemo. Today I just saw Lisa for a bang trim (I happened to be off and couldn't stand being stabbed in the eye anymore) and potential undercut and she did such a good job! The guy at the front is always pleasant and greets with a smile. Definitely recommend the Naperville location!

Fantastic experience: Love Floyd’s! The atmosphere is fun. But the reason I come back is because Arika is the best

Fantastic experience: We've been searching for a new stylist and barbershop that my son approves. So far, we have worked with four stylists, and his been happy with each of them. Jordan & Gio have been his favorites, though. Their craftsmanship, personalities, and conversation really made him comfortable, and he walked away looking great. On top of that, the environment is relaxing and comfortable. Update for 2/2025 - My teenage son had the privilege of working with Chloe. She took his mop of a hairstyle and cleaned it up nicely. She constantly asked for his thoughts to make sure he was happy. Her tapering work was excellent on the sides and back. With all of the staffing changes, he may have found his new go-to barber. Thanks, Chloe!

Fantastic experience: I’ve wanted to get a buzz cut for three years but was always too nervous to take the plunge. When I came in for a cut without a reservation, I was lucky enough to have Chloe as my stylist, and she made the entire experience incredible. She took the time to talk me through it, made me feel completely comfortable, and gave me the confidence to finally go for it. I’m beyond happy that I did—I absolutely love my new look! Chloe has been my best experience at Floyd’s so far, and I can’t recommend her enough for anyone looking for a stylist who truly listens and cares. Thank you, Chloe!

Fantastic experience: I’m growing my hair out for the first time. Sam helped me select the best way to cut my hair so I can grow it out in style.

Fantastic experience: Mateo is one of the best Barbers in Naperville! Hands Down

Fantastic experience: Maryann was amazing! She was very kind and genuine during our chair talk. My hair was awful when I arrived, I hadn’t cut it in months…she made me feel comfortable and In no time I walked out relaxed, and confident in my new hairstyle! She’s the very best!

Negative experience: Extremely upset. My son went in for his scheduled haircut and had a horrible experience. The individual who cut his hair didn't listen to what he wanted which was an inch off the top and rear and 1-2 fade/taper on sides and lower back. More than an inch taken from top, back fully removed and the stylist/barber actually told him he didn't have time for a fade and shaved the entire back and all sides with a level 1...leaving my son with just a puff of curly hair on top. My son is 17 and polite, I asked him why he didn't say anything and he told me it happened so fast he was stunned, didnt know what to do. And if that wasn't bad enough the barber was actually wearing ear buds and watching a movie while cutting his hair. It enrages me that he was taken advantage of and treated like nothing. I realize it is just a haircut but to be treated that horribly in the service industry. SHAME! I called and spoke with the front desk letting her know we have been loyal customers for years, not sure what happened. She said the manager would text me to select a time to connect... I haven't received any response. I would like to discover the owner and route my complaint up the chain.

Fantastic experience: The people who work there are skilled, pleasant, fun, and genuinely appear to enjoy being there. Everyone seems to get along and work well together. All of that creates a healthy & fun experience for the customer. My wife and I both enjoy being there, we are more than satisfied with their services and we will continue to go in the future. Thank you to everyone at Floyds, we will see you next time.

Fantastic experience: We were unsure if we’d get in before Christmas, but Floyd’s squeezed us in! Sam paid attention to every detail and perfectly blended my husband’s tight fade with a hard part. She was also kind, engaging, and finished his haircut in under 30 minutes. She suggested products but wasn’t pushy at all. We will continue to come back and request Sam.

Negative experience: I ask for a normal regular fade which this person said the specialized in, the fade was alright but did not look like the picture I showed. Then I ask for a little off the top because I wanted to keep it long for styling and to grow it out, but she proceeded to give me almost a buzz. NOT HAPPY!

Negative experience: She chopped all his hair off after we asked for only a trim. Way more hair was cut than she showed us would be. Very disappointing, no curly hair knowledge, for the price you expect more

Fantastic experience: Mateo is the BEST barber I have ever went to. I have been to many. Today, Friday June 12th, I got my first hair style in 12 years. I always buzzed my head myself. I showed Mateo 2 photos and he said he got it and did it. It looks amazing. Usually I would get a beard trim and a nose wax but they are not doing that now. Which is cool. I cannot believe he has such skill with the straight razor and buzzers. Mateo BARBER, this is the man. I tip really well, usually 100% of the price, but please remember, CASH IS BETTER FOR TIPS. I was told by my wife that cash tips are not ok at this point so I had to put it on my card. Now I know that this is not true here at 99. Cash is better for tip. My hair is amazing. I feel like a different person! Thanks Mateo! I will be back in 3 to 4 weeks. My name is Mark, I am the guy with the cane. Let me know if there is another place to put a review. Your skills with the blade are unheard of my man! See you soon! Edit: Maryanne did a fantastic job. Mateo was my barber for 8 years. I decided to grow my hair out and chose Maryanne because she has experience with fades, beard trims, and scheers. Maryanne cut my hair to my specifications excellently. My hair falls into place and looks amazing. Thank you for all that you do.

Fantastic experience: Great hair cut both times that I've gone now... and I had a very difficult haircut both times!

Fantastic experience: Lisa has to be the best stylist/barber I’ve ever had always gets me looking right

Fantastic experience: Sam M. is incredible. Highly recommend booking with them! I've received several compliments on my new look and my spouse says it's the best short style I've ever had!

Fantastic experience: Great new barbershop I just discovered in downtown Naperville! Fun and friendly atmosphere, professional courteous staff! Mateo did a fantastic job as my barber--Great cut! Very pleased with my experience and plan to return!

Fantastic experience: First time coming here and I regret not coming sooner. Happy with my haircut and my stylist, MaryAnn, was great! Highly recommend.

Fantastic experience: Highly recommend Alyson! She was great, very funny and personable. And the haircut was great too. Sometimes haircuts are just awkward silence, she was a blast and will definitely be going back to this shop and booking through Alyson!

Fantastic experience: Arika is the best! Very in tuned with how the boys want their hair cut. She take the right amount off each and every time leaving my son with an outstanding hair cut that has style without being too short or too long. We have recommended multiple of my son’s friends to her. Thank you Arika!

Fantastic experience: Brought my kids here for the first time. They had an amazing time. They were great with my kids. Would definitely come again.

Fantastic experience: The store has a great atmosphere, and the cut was fantastic. My favorite part was that the cut was for my 10 year-old, and while we talked about what he'd say before we arrived, Jenni completely ignored me to talk to him, listen to him, gain his trust, and treat him with respect. She was awesome.

Fantastic experience: The service is amazing and I love the atmosphere. Rissa is amazing when she cuts my hair and knows how to style it right and does an amazing job on my beard

Fantastic experience: Always an excellent cut here with good vibes. We're all picky with our hair in my family, and all four of us have loved every haircut we've gotten here. Allison and Rissa absolutely rock.

Fantastic experience: Jenni is the best! I have been going to her for haircuts even before she started working at Floyds. She knows exactly how I like my hair to be cut, she listens, and she is super fun to interact with. I tell her all the time that I won't let anyone else touch my hair! I love Floyds atmosphere. The walls are cool to look at, the music is always on point, Naperville doesn't play the music too loud which is good, and the staff are always super friendly!

Fantastic experience: Definitely love the service here! Came in a few months back for the first time and had some major anxiety and by the time I left as if I've been here 100 times already! 10/10 would recommend!

Fantastic experience: It was my second time seeing Mateo. I liked his vibe the first time and trusted him with my hair and beard. He listened to the new way I styled my beard and trimmed it accordingly. I will be back.

Fantastic experience: Had just came in today for a walk-in after not having a haircut for more than 3+ years and Alyson was more than welcoming with the sudden task and had me coming out way better than I had expected. She was transparent with the whole process and definitely will be coming back!

Negative experience: They had no respect for my time. I set an appointment, but had to wait because they were folding towels. Others showed up late and walked through.

Fantastic experience: Sam is the best! They helped my wiggly 5YO stay comfortable and gave him a fantastic haircut!

Fantastic experience: Love Floyd's. I was looking for a barbershop online and found Floyd's and decided to give it a try. I got Rissa, who is just terrific. She did such a great job that I only go to Floyd's now and always schedule with Rissa. Highly recommended.

Fantastic experience: Always a great haircut regardless of who does it. Definitely worth paying more than Great Clips or Spkrts Clips. You get your monies worth here

Negative experience: Great place for a haircut DO NOT get your beard trimmed here unless you want to shave it all

Negative experience: It saddens me to leave this review as I’ve had pretty good past experiences with this shop, but I decided to try a new stylist last time (Lauren) and I was amazed at how rude she was. Never in my life have I had a stylist talk to me in such a way. The end haircut was nice, I can’t complain about that other than it’s not entirely what I wanted as she didn’t allow me to fully explain what I wanted before making rude comments, cutting me off, and assuming what I was trying to say before I could say it. But, I do like the cut. It’s just the way she came at me is inexcusable. Not sure if she had a bad day or what happened there, and I’m also not saying avoid Lauren or this shop as Lauren does have a few good reviews and Floyd’s is decent, but what I experienced the other day was just absolutely (genuinely) horrible. Giving 1 star for the haircut and another star for my past good experiences at Floyd’s.

Fantastic experience: Gio was amazing, but the whole team was so kind. And probably the coolest people you'll ever get to meet. Rock n roll barbershop aesthetic but the atmosphere felt gender neutral and welcoming to everyone

Fantastic experience: The vibe there is so cool and the stylists were great with my kids and listening to their opinions!

Fantastic experience: This place is great! I went here on a whim since I was in town but will definitely make the drive to come back in the future!

Positive experience: The young lady who cut my hair did a great job there. But didn't give me the shoulder massage. Didn't realize it until we left. But I pay good $$ for a wash, cut, and shave gotta remember your job. And I tipped her lol! I should've brought it up but she should've remembered..maybe next time probably stick with sarah.

Fantastic experience: This is the first time my son got his hair cut and liked it ! Brooke took her time and talked through things with him to make sure he was happy . Thank you Brooke !

Fantastic experience: An incredible experience with a kind and fun staff. Great cut, and even better conversation! I recommend Floyd's to anyone and everyone. Alyson was a joy to talk to and was awesome! I'll be back for sure :)

Fantastic experience: Lisa P is great at her craft, always leave with a consistently great haircut. Good Music Vibes Too

Negative experience: In your Business name it includes Barbershop. Why would you have non-licensed barbers cutting hair? I came in for a hair cut and a beard trim. I found out there was an unlicensed barber cutting my hair and did not receive a beard trim. Hair cut was terrible as well. Was in and out in 15 mins and did not spend anytime on my hair. Everything is uneven and the tapered line on my neck is terrible. I should’ve just went to Great clips.

Positive experience: Haircut is fine, it’s never consistent though. Been here three times and the price always ends up being $10 higher than what it should be and if there are additional charges the stylist never mentions it during the cut, they just do it. Overall the atmosphere is nice, waiting area is very compact and haircut was OK. Just wish they were more upfront about the costs. About $70 for a quick fade and beard trim is insane.

Fantastic experience: I received my cut from Sarah and she was great! Not only giving me a fantastic cut but she was very personable, tentative, fun to chat with and just the right amount of professionalism!!! Great experience, Thank You Sarah!! :-)

Fantastic experience: Great service. Best cut I ever had. Amazing detail to beard trim as well

Fantastic experience: The wash and trim were very well done. This ain't Great Clips. And everyone was so affirming. We loved this place!

Negative experience: Prices continue to increase and quality has gone down. My barber took an hour to give me a simple haircut, and it was almost as if he had never given a haircut before. He was very nice, but the quality of the haircut was very poor. I spoke with the manager and she said “Yea, he gives slow haircuts. You should request a new stylist next time so you don’t get your haircut from him.” No apology, discount or verbal confirmation that she’d address the issue with the stylist, which is concerning. I would recommend looking for other barbershops in the area, if you’re looking.

Fantastic experience: Great service. Made a same day appointment. The app. Is easy to use and didn't have to wait when I got there. The stylist listened to what I wanted and explained what she was doing before she did it. Very professional.

Negative experience: Walked in - 4 people hanging out talking, one person cutting hair. Waited 15 minutes as I figured they were setting up for the day - wasn’t even acknowledged as a breathing person.

Fantastic experience: Floyd's has a great atmosphere and some amazingly talented stylists- Christina has taken care of me across many brands, and this is my favorite store she's worked at. Well worth the trip from the NW Burbs to see her@

Fantastic experience: I went to Floyd's for the first time, and Mateo took care of me, getting my hair styled for my wedding two days later. He got me looking better than I have in years, and gave me a crazy good shave as well. I've gotten nothing but compliments from folks who have seen the new style. 10/10, would recommend! Update 10/6/23: Still awesome. Saw Frankiee, and she was amazing. still recommend, and I now drive 30 mins to go here!

Fantastic experience: My son got called to the chair exactly the time I reserved it. Great hair cut. He loves the hair molding paste.. Great service, too.

Negative experience: Absolutely the worst place to get a haircut. Both my friend and I have had bad experiences, and each time they didn’t give what was asked for. Actually ruined my whole experience. I’d rather have Hellen Keller cut my hair if I would’ve known it was going to be that bad.

Fantastic experience: Felt very welcome--as a genderqueer person going to the barber, this can be difficult! Everyone was super kind and my hair was done the way I wanted! I also felt like products weren't being pushed on me.

Fantastic experience: I was in town and in need of a haircut and beard trim. Floyd's were very accommodating and fit me in late in the evening. I want to give big praise for Phil B as he took good care of me and provided a great experience. I'll be presentable for the event tomorrow. If you are in the area, get an appointment with Phil B.

Positive experience: I have gone there 4 times now. Each time has been a good experience. However, if they are in a hurry, they skip things like the massage. Little things like that, I look forward to. I was disappointed this last time due to this. And yes, I still tipped.

Fantastic experience: Easy to make an appointment with my phone. Great haircuts (this is my third). Never have had to really wait. Friendly staff / stylist each time.

Fantastic experience: Simon did a great job cutting my sons hair ! He was very friendly and patient. Will definitely keep going back for amazing service !

Fantastic experience: Dan was awesome. Super welcoming personality, plus gave me a super clean haircut. 5/5 stars would recommend seeing Dan!

Fantastic experience: Above and beyond service at Floyd’s. A neighborhood kid gave my son a “haircut”...imagine the worst bowl haircut you’ve ever seen. I called Floyd’s for a hair emergency on a Friday night less than an hour before closing. They got him right in and didn’t just fix it- It looked stellar. Thank you guys! He is so happy with his hair.

Fantastic experience: Absolutely love this place! Fast, efficient, and professional. I also love the atmosphere I go here for every haircut and will continue to do so. Another trip another flawless haircut!

Fantastic experience: I have been to about six different Floyd's 99 barbershop locations between Chicago and the suburbs and I think this Naperville location is exceptional. Been to this location a bunch of the past year and have not had a single bad experience. Every different hair stylist I had was excellent. They are all friendly and very knowledgeable on tends and styles. I think the cost is a very good value too.

Fantastic experience: Had my first experience at Floyd's, fantastic. Lisa did a great job and all of the staff were great. Definitely better overall in quality than any other shop I've been to.

Fantastic experience: This is the best place to get a hair cut for my son. I tried so many barbershop before and they never did the hairstyle as I wanted for my son Floyd's has done PERFECT. The customer service is INCREDIBLE. Sara gave a popsicle to my son she was so sweet. I'm definitely coming back again.

Fantastic experience: 5 out of 5 because they did an outstanding job with customer service, although I was late, and also with my haircut and beard trim in general.

Fantastic experience: They were open in the afternoon on a Sunday which worked out great for me. The atmosphere was awesome! The employees were eclectic, professional, and very friendly. Just a really cool vibe. I intend to make this my regular place going forward.

Fantastic experience: Son got a bad cut ant annother place and Simeon fixed it. Thanks simeon. It was his birthday and you made it a lot better

Positive experience: Everyone is very friendly and their work is far superior to my last hair place. Update - the 20 minute appointment change is a joke. Chloe is a fantastic stylist but if she were to try and speed through to get my hair done in 20 min I probably would tell her I would not come back. It needs to go back to 30 min so customers and the stylists do not feel rushed.