Gents Barber Club
377 Santana Row #1060
95128, San Jose
contactus@divi.com
+1408-320-2068

Opening hours

  • sunday: (closed)
  • monday: 11h-19h
  • tuesday: 10h-20h
  • wednesday: 10h-20h
  • thursday: 10h-20h
  • friday: 10h-20h
  • saturday: 9h-18h

Gents Barber Club is more than just a barber shop; it’s a destination for the modern man seeking exceptional haircuts and unrivaled shaving experiences. Established in 2016, this barbershop has quickly carved its niche in the heart of San Francisco and San Jose, earning accolades as one of the finest barbershops in the area. With praises like 'the barbershop we've all been waiting for', it stands out for its blend of tradition and contemporary style.

Every visit to Gents Barber Club is an experience that goes beyond a mere haircut, allowing you to indulge in a refined and comfortable atmosphere. Our team of expert barbers is skilled in both classical techniques and modern styles, ensuring that every client leaves with confidence and class. We offer a variety of services, from classic haircuts and straight razor shaves to relaxing facials and beard trims, all tailored to your individual needs.

Our range of services includes signature haircuts, fades, traditional shaves, gray blending, and beard care treatments, all accompanied by complimentary drinks. At Gents Barber Club, we are committed to providing you the best in grooming within an environment that celebrates the male lifestyle. Come and discover why we are a staple in the barbering community of the Bay Area.

Our comment from BarberSpot about Gents Barber Club:

Gents Barber Club is undoubtedly a top-tier barber shop that offers an exceptional grooming experience. Customers consistently praise the skill and professionalism of their barbers, highlighting their ability to provide unique, personalized cuts and styles. Notable barbers like Adrian and Janet have received accolades for their attention to detail and friendly demeanor, making each visit a delightful experience. Many clients express satisfaction with the inviting atmosphere and the complimentary beverages offered during services, which adds a classy touch to the experience.

However, there are scattered reports of inconsistent service, particularly related to scheduling and wait times that some found unsatisfactory. While most agree that the quality of cuts justifies the premium pricing, a few customers felt that certain visits did not meet their expectations. It's also worth noting that the booking system has received criticism, with some clients experiencing issues with appointment confirmations.

In summary, Gents Barber Club combines talent and ambiance to create a standout barbershop experience that many patrons return to time and time again. For anyone seeking a quality haircut and a stylish setting, this is a highly recommended destination.

Gents Barber Club: Reviews

4.6/5 (199 Reviews)
Felipe Deguer Published on Google 1 month ago

Fantastic experience: Harold did fantastic, very friendly and I am very happy with the results. Thank you. I recommend him.

William champagne Published on Google 1 month ago

Fantastic experience: I have been at this place for a few times in a row now. Really appreciate the service by Adrian. Super clean and professional cut. Highly recommend!

Ali Khan Published on Google 1 month ago

Fantastic experience: Been to a few barbers here for different spans of time. Each one has great skill. However, I've been with Adrian for almost two years now and he's great! Willing to listen when I want to adjust my style and have feedback, he's also always down to talk. I've even had him do my facial before a big event! Can be a bit pricer than your average haircut but it's a good cut, good service, and always a good vibe.

AYUSH Acharya Published on Google 2 months ago

Negative experience: No respect for client's time. Had a 2 pm appointment, no one checked in with me for 22 minutes. If you're late you should have basic courtesy to check in. The barber's name was George Perez. Felt unwelcoming. I have been coming here for over 1 year, with Damian, great experience with him. His schedule was busy so had to book with other barber and faced this absolutely worst experience.

Joey Bianco Published on Google 2 months ago

Fantastic experience: George was great! Highly recommend

Seyit Yilmaz Published on Google 2 months ago

Fantastic experience: Been coming here for years. Great place. Adrian is amazing. Friendly staff, cool vibes, great music.

Benjamin Liporace Published on Google 2 months ago

Fantastic experience: The best haircut so far Thank you George for you service!!!

Nick Pletke Published on Google 2 months ago

Fantastic experience: JT is a one of the best barbers I have ever had! He provides exceptional service and also If you have a beard, you have to book an appt with him! Thank you JT

Andrey Kovalev Published on Google 2 months ago

Fantastic experience: Janet is amazing, highly recommend her!

Vincent Ramirez Published on Google 2 months ago

Fantastic experience: First time. Great experience. Would definitely go again.

Liz Le Published on Google 2 months ago

Fantastic experience: If you want a relaxing experience and amazing service, look no further. The ambiance here is top notch, and the level of care you receive really stands out. Liz and Janet are incredible barbers who truly bring your vision to life.

Dan Lazzaro Published on Google 2 months ago

Fantastic experience: Great experience. I'm getting married in a little over a week and JT and Liz helped get me looking my best!!

Marvin Pena Published on Google 2 months ago

Fantastic experience: Excellent haircut. Janet is the best!

Rajat Chaple Published on Google 2 months ago

Fantastic experience: The best haircut I ever had. Stylist Jerry needs just one line of explanation and he handles the rest. Trust me he knows your hair better than you. Don’t forget to book your next appointment with Jerry!

Kevin Published on Google 2 months ago

Fantastic experience: An experience like nothing else! Adrian is a true professional. His attention to detail and expertise will leave you happy.

Wilson Mogollon Published on Google 2 months ago

Fantastic experience: I visited last week and George was my barber. He paid great attention to detail and gave me a top-notch haircut. I couldn’t be happier with the result.

Blake Irish Published on Google 2 months ago

Fantastic experience: Janet is incredible! I’ve had 2 haircuts from her and each has been the best haircut of my life. They were specifically scissor cuts but I would trust her with any style.

William Selph Published on Google 2 months ago

Fantastic experience: Janet is the absolute best!! World class haircut! Also great for a beer or ice cream recommendation, what more can you ask for?!!

Julio Grapa Published on Google 2 months ago

Fantastic experience: Best place to get taken care of! Staff is friendly and great to accommodate me and my brother. It’s become a ritual to slow down, enjoy our time getting a hair cut and shave or a facial and a manicure. Love coming here. Janet, Liz and Damien have been great!

Leona Faustina Published on Google 2 months ago

Fantastic experience: George was the best! Never had a better haircut before Would definitely ask for him Thank you

Ali Thabet Published on Google 2 months ago

Fantastic experience: The best barber shop in the Bay Area. The staff is very friendly, the place is clean with a sophisticated atmosphere. Damian is a phenomenal barber, he always does an excellent job, I highly recommend him.

Michael DeBoard Published on Google 2 months ago

Fantastic experience: Adrian is outstanding. Great haircut. Great conversation. Great barbershop. Great time. Highly recommend.

Mitchell Whaley Published on Google 2 months ago

Fantastic experience: I had an incredible experience at Gents Barber Club, all thanks to Janet. From start to finish, she was exceptionally helpful and professional. It’s rare to find someone with such expert knowledge; she provided valuable insights that truly made a difference in my visit. Beyond her technical skills, I was so impressed by her patience and positive attitude. She took the time to ensure everything was perfect and made the entire process enjoyable. I’m definitely a loyal customer now and will certainly continue to return to Gents because of the top-tier service Janet provides. Highly recommended!

Eli Elisha Published on Google 2 months ago

Fantastic experience: Damian is very professional Been with him for 2 months now and he’s on top

Gurman Shoker Published on Google 3 months ago

Fantastic experience: Great haircuts. Very friendly staff. Good at taking individual directions and recommending products. Damien and Janet are both amazing and very patient with their haircuts and other services

Grant Jameson Published on Google 3 months ago

Positive experience: “Haircut came out neat and stylish, barber worked with good focus.”

Mauricio Zamora Published on Google 3 months ago

Fantastic experience: Janet is an artist! She's extremely patient and works with you to find the exact style you're looking for. I like my hair to be messy and natural, but tidy, and she did exactly that. She does both great scissor and clipper work. Can't recommend her enough.

Lisset Nevárez Published on Google 3 months ago

Positive experience: Popped in to purchase a gift card. I'm told there's a 2-3 dollar service fee and that either I could cover it or the person being gifted the gc could pay for it when checking out; I've never heard of such a thing and obviously opted to pay the $3 dollars. The gc itself is cool, serves as steel bottle opener, but wasn't given a pamphlet or an envelope with a logo. Sort of seemed like a random written out gift. My partner has enjoyed their service in the past. Would skip on the GC, I thought it'd feel more lux than it did - seemed like an afterthought.

Trevor Ryberg Published on Google 3 months ago

Fantastic experience: Best barber shop in town! Great environment- Alexander gave me a haircut and did an excellent job

Nicholas Camilleri Published on Google 4 months ago

Fantastic experience: The setting is dope and the cut is perfect! Damien is the man! Great conversation, great consultation on what would look best for me, and a great cut to top it off. Keep it up GBC!

Alejandro Published on Google 4 months ago

Negative experience: Had the most awkward and not so great experience today my 4th time in here was scheduled to get a haircut at 10am with my usual barber but got a message saying he wasn’t going to be in today cause of an emergency so they rescheduled me for later time and I show up and my usual barber is there not out for emergency, after he’s done with a client doesn’t even proceed to say hi or at least say “my mad had to reschedule you” just ignores me I get thrown to another barber felt so rushed literally like 30 min or less to say the least the new barber at no fault did his best but he never cut my hair hadn’t build that usual client/barber relationship and cut to much lost all the hair length I build up for months, worst experience Ive had was definitely liking the place and vibes but no longer going.

Pruthav Joshi Published on Google 4 months ago

Fantastic experience: Janet always does a great job with my hair and beard. Plus she is a pleasure to chat with.

Matthew Siomos Published on Google 4 months ago

Fantastic experience: Janet is incredible. She takes her time, listens to exactly what you want, and delivers a perfect cut every single visit. Her attention to detail and consistency are unmatched. Easily the best stylist I’ve had — highly recommend asking for Janet at Gents Barber Club.

Don Brown Published on Google 4 months ago

Fantastic experience: Been going to Gents Barber Club for about 2 years. All but two have been with Adrian. Once he cut my hair there was no going back. He is th e best. Been to other barbershops but found that the cuts were not up to the same standards. A bit pricey but I keep going because I look better. Give it a try.

Kevin Trujillo Published on Google 4 months ago

Negative experience: I let my hair grow for over 3 months after a bad haircut. I carefully looked online to book with a professional so I wouldn’t go through the same thing again. Adrián attended me. I spoke to him for about 5 minutes about what I wanted and what had been done to me previously. I’m leaving before and after photos and photos of what I wanted exactly. I explained that I don’t like showing my forehead and that I wanted my hair to have shape, not to look straight, flat, and boring. I explained that previously they had overused thinning shears and that’s why my hair looked like it had no volume I don’t want to look like I’m balding and then once he finished cutting my hair, I saw him using the thinning shears again. I thought it would be very little and that he knew what he was doing, but he became obsessed with the scissors and used them all over my head for about 5 minutes! I was already scared and just waiting for the result because he didn’t let me look in the mirror, saying he wanted to “surprise” me. What an amazing surprise: paying $80 for a crappy haircut. The place being pretty and treating you “classy” isn’t worth it. If he’s not going to listen to me and they’re not going to do their job properly which is cutting hair I don’t understand why it’s so expensive. I told him I had an important appointment, my birthday is in a few weeks, and now it looks like I’m losing my hair. I can’t hide my forehead with this, and it makes me want to k1ll myself right now. Thanks, Adrián! You should stick to doing buzz cuts instead of scissor cuts. You ruined my day today and probably the next 3 months. The worst place I could have gone to, and I trusted someone inexperienced who doesn’t know how to listen or do his job.

Vishnu Paspunoor Published on Google 5 months ago

Fantastic experience: Hands down THE BEST haircut and beard trim I ever got. I went in 2 weeks before my wedding and Elizabeth knew exactly what to do to ensure that the haircut is in the best shape on the day of the wedding.

Suhail Pallath Sulaiman Published on Google 5 months ago

Negative experience: RUDE, LATE, and Refused Service. Avoid Stylist Elizabeth Ngo. ​I booked an appointment with Stylist Elizabeth Ngo for 12:25 PM. She arrived 15 minutes late and was completely unprofessional from the moment she walked in. ​She publicly snapped at a colleague for politely mentioning my wait time. Then, due to her own tardiness, she told me she was too "booked back to back" to complete the haircut, forcing me to leave without the service I booked. ​Wasted my time, witnessed unprofessional conduct, and walked out without a haircut. Management needs to address this stylist's misconduct immediately. Zero stars.

M D Published on Google 5 months ago

Negative experience: Lousy booking system - had been here a few times before- all good - but now twice - books an appointment that isn’t there - and you drive 30 mins to find out there’s no appointment - even though you paid and got a confirmation - what a waste of time

Zviad Kardava Published on Google 5 months ago

Positive experience: Great barbershop, great cuts and service, but please get rid of this booker app thing

Jose Cardenas Published on Google 5 months ago

Negative experience: Probably one of the worst haircuts I’ve gotten in a while. The haircut took 20 minutes and it didn’t feel personalized for the price. I told the barber that I wanted my hair length to my eyebrows, and the first thing he does is cut it way past it. Lastly, it was uneven and even the fade on the side was not great. It’s hair, it will grow back but I’m mad that I paid that much for that. I ended tipping him $5 for his time but won’t be coming back. Barbers name is Rocha and would not recommend him.

Tristin Kemp-Rank Published on Google 5 months ago

Fantastic experience: I’ve worked with a few different stylists at Gents Barber Club and Elizabeth is for sure the best! Listened intently and asked multiple questions to ensure I got the haircut I wanted.

Akshay Published on Google 5 months ago

Fantastic experience: Alexander did an amazing job with my haircut. Highly recommend coming here!

Oliver Yeh Published on Google 5 months ago

Fantastic experience: Walked in without appointment on a Tuesday and was seated very quickly. Alex took great care of me and I was very happy with the experience and service!

Bijan Farhangui Published on Google 6 months ago

Fantastic experience: Janet was amazing..,best haircut ever, plus+ a drink, a facial massage….awesome!

Haines Sy Published on Google 6 months ago

Fantastic experience: Had a wonderful time at Gents Barber Club! Liz took great care of me, would definitely recommend!

Discordant Mind Published on Google 6 months ago

Fantastic experience: Had a male spa day including beard trim, manicure, and wax. Janet did a fantastic job. Highly recommend before or after a busy week.

Emre Kazim Published on Google 6 months ago

Fantastic experience: Got my haircut by Janet Aguilar - was exactly what I wanted… would highly recommend

Zachary Published on Google 6 months ago

Fantastic experience: This was my first time here. Alexander cut my hair, and he did a stellar job. He is meticulous and efficient. I really enjoyed our conversation. The atmosphere of the shop is impressive, sophisticated and clean.

Mark Wong Published on Google 6 months ago

Fantastic experience: I came to Gents through a referral from a friend initially. After the first visit I left my long time barber for Liz Ngo! She’s amazing! Overall the shop is many levels above barbershops I’ve been to. The atmosphere and experience is like no other. Trust me visit Liz and you won’t want to want to go anywhere else.

Virginia Strickland Published on Google 6 months ago

Fantastic experience: Some time ago we tried this spot and found the atmosphere relaxed, the service solid, and the results consistently satisfying

Jacob Jackson Published on Google 7 months ago

Fantastic experience: Anderson Rojas delivered a great haircut today. On time, professional, and precise. He asked the right questions up front, locked in on the details and nailed the finish. Highly recommend.

Sam C Published on Google 7 months ago

Fantastic experience: Gents is an old school full service shop that treats you very well, including a complementary delicious whiskey to a savor while you are being pampered They have a great staff but a special shout out to Liz, who is simply the best. Phenomenal haircut. Excellent facial. And best of all, her upbeat personality makes for an all around wonderful experience. Can’t recommend enough. Enjoy.

tom roash Published on Google 8 months ago

Fantastic experience: Janet did a great job with my haircut and beard. Highly recommend

Danny Perez Published on Google 8 months ago

Fantastic experience: This was my first time ever at Gents Barber Club. The atmosphere was outstanding and even my wife commented on how nice it was. All the staff that were in there were super helpful. But over all what made my experience exceptional was Dominique. He volunteered to stay over his lunch break and fit me into his schedule. He worked on me like an artist on a blank canvas. He trimmed my beard better than anyone has ever done it before. He was super friendly and very engaging. He made me feel like I was a long time friend, and made me wish I lived in the area to come more regularly. If you want a phenomenal experience then you have to go visit agents Barber Club, and ask for Dominique, and I promise you won’t be disappointed!

Jason Nesbitt Published on Google 9 months ago

Fantastic experience: I just tried this place and had an incredible experience. Anderson was my barber and he gave me the hands-down best haircut I have ever had. Definitely worth the money and highly recommend.

Kyle Bowen Published on Google 9 months ago

Fantastic experience: A barbershop with a classic look and great customer service. Plus, I've never had an issue booking an appointment. My barber, Elizabeth, is super attentive and skilled.

David Snell Published on Google 10 months ago

Fantastic experience: I've been a loyal client at Gents Barber Club at Santana Row for over two years now, and I can confidently say my search for the perfect haircut is finally over! After bouncing from shop to shop, finding Elizabeth has been a game-changer. So much so that I moved 35 miles away and still make the drive down to Santana Row. I'm incredibly picky about my hairstyle, but Liz truly nails it every single time. What's even more impressive is her ability to understand what I'm looking for when I want to try something new; I always walk out looking sharp, which is a tall order for an older dude like me! The facility is nice, always clean and quite lively between the staff having fun to the great music depending on who is controlling the tunes that day! Highly recommend Liz and Gents Barber Club for top-notch service and consistent, fantastic results.

Ahsan Gilani Published on Google 10 months ago

Fantastic experience: i’ve been very happy with the haircuts that i’ve gotten here. Highly recommend Elizabeth, great service and attention to detail

Joshua Rodriguez Published on Google 10 months ago

Positive experience: The price doesn't match the skills, the service is 5 stars, no unique techniques, not very great at follow directions, very BASIC level skills, with a $115-$135 price tag you should expect higher skilled barbers.

Steven Pham Published on Google 10 months ago

Fantastic experience: Elizabeth is one of the best barber, I've ever been to. Super kind and suggested the best hairstyle possible for me. Her finishing result and hair services she provide are phenomenal. Atmosphere and vibe is all there, with a free drink added on top. I highly suggest booking with Elizabeth since she is one of their best barbers and honestly what makes the barber shop, one of the best I've ever been to. In terms of hair cut and having great services, Elizabeth is one of a kind!

J Published on Google 10 months ago

Fantastic experience: Give my girl Elizabeth a raise! I went to one of those $20 haircut places for years, came here one day as a treat to myself and haven’t looked back. The people here are really nice and clearly know what they’re doing. Definitely worth the price

Nicholas L Published on Google 10 months ago

Fantastic experience: I came in today needing a haircut for my friend’s upcoming wedding, and while I was initially a little hesitant about the pricing, I decided to give it a shot. I booked with Janet, and from the moment we started, it was clear she’s on another level when it comes to skill and attention to detail. Janet took the time to really understand my hair—its texture, growth pattern, and how it frames my face. She didn’t just go through the motions; she explained what she was doing and why, making sure the cut would work not only for the wedding, but also grow out well in the weeks after. I’ve been to plenty of barbers and salons over the years, but this is easily one of the best experiences I’ve had. The cut itself is incredibly clean—probably the sharpest and most precise one I’ve ever gotten. Every line, fade, and detail was done with care. You can tell Janet is a true master who takes pride in her craft. I haven’t even made it to the wedding yet, but I already feel more confident and refreshed just from the way this haircut turned out. If you’re on the fence like I was, trust me—it’s worth every penny. I’ll definitely be coming back. Can’t wait to see the reactions at the wedding!!!

Mohan Morusupalli Published on Google 10 months ago

Fantastic experience: Had a haircut with Alexander, was my first time coming here and he gave me one of the best haircuts I’ve ever had! He’s great with beards and fades

Manav Sanghavi Published on Google 10 months ago

Fantastic experience: Isaac did a fantastic job, I got a haircut and a beard trim. I've been to many barbers for my beard but Isaac was the first barber who actually made it look better. The shop is very clean and upscale as well. I've been here multiple times. Janet did a fantastic job on my haircut. This has become my go-to for haircuts.

Mark Meston Published on Google 10 months ago

Fantastic experience: Wow, what a great experience at Gents Barber Club. I went to Elizabeth, and gave her some vague ideas about what I wanted, and somehow she turned that into an awesome haircut. She’s so easy to talk to, made me feel right at home, and really took the time to get it just right. Big shoutout to Elizabeth—she’s the best! Will be back.

Alexis Parra Pulido Published on Google 10 months ago

Fantastic experience: I had a fantastic experience with Janet Aguilar. She was incredibly friendly and communicative, especially when discussing the details of the haircut I wanted. She made the whole process enjoyable, and the final result was even better than I expected. I’ll definitely be coming back!

Solomon Siegel Published on Google 10 months ago

Fantastic experience: I highly recommend this location and coming to see Alexander Castellanos. He does a professional job for both long and short hair and does an excellent job with my beard. He's worth the wait and I highly recommend the "hang over treatment" never once had an issue great people who work hard and make us look our best !

Däitschman Lëtzebuerg Published on Google 10 months ago

Negative experience: After looking at the reviews of this place, I set up an appt. I was looking for a new place to get a fresh look. The description was that I was to receive a consultation and get the grey blending and a cut. When the stylist came to me, she was confused by what was to be done. She asked who was the stylist I had an appointment with, which I forgot. She talked to the other stylist in Spanish about what it was I was looking for. She then did the grey blending and stumbled through the consultation. I did look better leaving then when I came in, but felt like I paid a lot of money and didn't get what I wanted. Everyone was clipping and smiles were all around, guess it was an off day for me. Check them out, I think this place is great for the 20-40 age group. I felt awkward and out of place.

David Monroe Published on Google 10 months ago

Fantastic experience: Medardo delivers, every time! Great spot with talented staff. On the pricier side, but you get what you pay for. Haircuts are quality.

Stephanie Balters Published on Google 11 months ago

Fantastic experience: I had a fantastic facial at this upscale barber shop—everything from the ambience to the service was top notch. The staff was professional and the treatment left my skin feeling refreshed and revitalized with customized booster treatments. Highly recommend if you’re looking to treat yourself!

Fuad Shahbazov Published on Google 11 months ago

Fantastic experience: Just had one of the best haircut experiences ever! The barber was professional, skilled, and clearly pays attention to detail. As you can see in my before and after photos, the transformation is incredible — clean, sharp, and exactly the look I was going for. The shop itself is stylish, clean, and has a great atmosphere. Highly recommend to anyone looking for a fresh cut and top-tier service. Definitely coming back! Thx to Medardo!

Mike Louer Published on Google 11 months ago

Positive experience: Update Apr 2025: Been a regular for the last year or so, but things have gone downhill since Alain left. Barber yesterday was running over 30mins behind with no communication to me - so had to wait. Reception was cold and nobody was working front desk. Was not offered a drink - had to ask. Service felt rushed, overall poor experience. Certainly not worth $140. I'm sad to have to find another barber shop now. ——— This place is beautiful - love the atmosphere, especially the high ceilings. Also, Alain is fantastic!

Rodney Mayr Published on Google 1 year ago

Fantastic experience: Liz does a wonderful job on my hair and beard. Sammy does a great job with nails and waxing. I highly recommend them.

Devan Santos Published on Google 1 year ago

Fantastic experience: Second time coming here, Anderson’s a pretty chill guy, gave me a fresh cut he definitely made it an enjoyable relaxing experience.

Siddhesh Darne Published on Google 1 year ago

Fantastic experience: I had an amazing experience with Alexander Castellanos at Gents Barber Club. He gave me one of the best haircuts and beard trims I’ve ever had — sharp, clean, and exactly what I was looking for. His attention to detail, skill with the clippers, and overall professionalism truly stand out. You can tell he takes pride in his craft and genuinely cares about making his clients look and feel their best. Highly recommend booking with Alexander if you want a fresh, stylish cut and a great barber experience. He’s the real deal!

Ozzie Perez Published on Google 1 year ago

Negative experience: Been wanting to come here for a great experience since my go-to stylist was out. Checking in, I was not informed how late the barber was until the second person told me. I knew things felt awkward once the barber was ready for me but he didn’t acknowledge how late he was for me. Most of the barbers at the shop had awesome conversations with their other clients except the one I had didn’t even ask me anything about how my Sunday was. I asked for a specific style that I wanted my haircut to be, but I felt it was like cluster, and it wasn’t too much of a high fade. Was really hoping to get a sort of discount for that day since I felt that the haircut wasn’t set to my expectations, but the manager only informed me that he was able to give me a discount for the second appointment which didn’t help because I’m not too sure when exactly I’m coming back. Being a first time, it was really disappointing.

Gabriel Stvore Published on Google 1 year ago

Fantastic experience: Went here on 2025-Mar 15. Great atmosphere and amazing service. Staff was professional, courteous, and friendly. Strongly recommend Alexander, a true gentleman.

Jens Jacob Published on Google 1 year ago

Negative experience: Probably the worst haircut and beard trim I’ve ever received. Don’t let the aesthetics of the place fool you. They had the audacity to upcharge me for a straight edge that wasn’t even straight. The barber was kind, but that’s beside the point if the haircut and beard trim were terrible. It was also the most expensive haircut I’ve ever received at $120. I reached out to their customer service and got zero reply.

Anantha Shankar Published on Google 1 year ago

Negative experience: Bad customer service. Went late by 20 mins to the appointment due to bad traffic and they charged me $35 as a no show fee. The first thing they discussed was about no show fee and how they want to cancel the appointment. No concern for customers they only care about your money and not about accommodating their customers. If they charge fees for late show then at least they should honor the appointment not just steal your money. If they’re running late on an appointment, then I don't think they’re gonna pay late fees to their customers.

angel colmenares Published on Google 1 year ago

Fantastic experience: Just had a haircut with Anderson in the Santana Row location.. he is an experienced, amazing barber and would highly recommend him! We are visiting from Seattle and I would fly Just to Get my haircut with him

Jan Hejret Published on Google 1 year ago

Fantastic experience: Liz is amazing! I’ve been coming for over a year every 2-4 weeks, and while I’ve moved further away in the meantime, it’s the service and tlc that keeps me loyal. If it wasn’t for her, I would have moved on a long time ago.

Bryan Published on Google 1 year ago

Fantastic experience: Adrian Rivera provided a calming and great experience. He styled my hair incredibly using scissors & clippers. And then, provided the BEST str8 razor shave of my beard & mustache. His hands were accurate and truly magical with the shave and facial massage. Left me chill & a much better version of myself. Thanks Adrian, I will definitely be back soon.

Shankar Samlal Published on Google 1 year ago

Fantastic experience: Phase 1: realization. So you’ve been putting off getting a haircut because you were able to ‘get by’ with doing the bare minimum for weeks/months. Suddenly you glance up at the mirror and think- this is a hot mess and it’s time. After rummaging through the internet I came upon Gents with solid reviews. In my case, I wasn’t sure what I wanted to do with my hair. I grew it for months thinking it’ll get marvelous at some point—it didn’t. Hence I needed to get some advice, along with the skill to execute. Phase 2: The Janet Effect. Basically I showed her a picture of the direction I wanted to go. She discussed what’s possible with my hair type, and the rest was a done deal. She was able to execute and she def has the skills. Not to mention she’s a kind person with just great vibes. Long story short: go get it done here. I highly recommend Janet. Sure it’s a bit on the higher side price wise BUT, ya can’t put a price on how ridiculously good-looking you’ll feel after. (I mean you can, but you get the point). Get it done and get some bounce in yo step! Have a Happy haircut!

Alexander Kruchkov Published on Google 1 year ago

Negative experience: Since their opening, this was my favorite and only place to get haircuts. I didn’t mind the higher prices and a one hour drive each way - the experience was great… Until one day I committed a cardinal sin of being 12 minutes late. I walked in with my 4-year old boy (he was just along for the ride), only to be turned back and made feel like crap for being “too late”. When asked if I’d like to schedule my next appointment - a hard “NO, THANK YOU!”

Akshay Gupta Published on Google 1 year ago

Fantastic experience: I hate haircuts. I got my haircut today with Jerry, I think I hate haircuts a little less now. If you’re wondering whether or not it’s worth spending on a good haircut - let this be your sign to make an appointment with Jerry. He is really really good, a bit chatty but I guess that makes it more fun.

Tim Marquez Published on Google 1 year ago

Fantastic experience: Alain at Gents Barber Club is fantastic! He’s skilled, attentive, and truly cares about giving you the perfect cut. The service was top-notch, and the atmosphere was great. Highly recommend him and Gents Barber Club!

Howard Yu Published on Google 1 year ago

Fantastic experience: Gents Barber Club Santana Row does a proper job at men’s hair. I look for clean and consistent haircuts and my barber here is one of the best. I’ve been coming here for almost a year and the shop is always clean and the staff are friendly and welcoming. This will be my go to place for the foreseeable future and I highly recommend Gents for anyone seeking premium hairstyling and cuts.

DlueBevilsnare Published on Google 1 year ago

Fantastic experience: Had my first experience here after coming from places like bishops, hammer and nails, etc.. Janet did an excellent job with my super thick hair and my beard. She even offered her own tips and opinions on what she thought would look best and she nailed it! Will definitely be going back :)

Francisco Pardo Published on Google 1 year ago

Fantastic experience: Iv been coming here for over a year now and have had the pleasure of being helped by different Barbers. At the end of November I visited gents and had the pleasure of being serviced by Adrian. This was by far my favorite experience since I became a customer at Gents. I highly recommend Adrian because he always takes the time to make sure his work is nothing short of perfection. Thank you

Daniel Aguilera Published on Google 1 year ago

Fantastic experience: I've been going to Adrian for 2 years now and I've never been disappointed. He's an incredibly talented barber who always gives me exactly the cut I want, even when I'm not sure how to explain it! Adrian takes the time to listen to what you're looking for and offers great suggestions. Beyond his skills, Adrian is just a really cool guy. He's friendly, the conversation is always good, and he makes the whole experience enjoyable. The shop is clean and has a great atmosphere too. If you're looking for a barber who's a master of his craft, look no further – book an appointment with Adrian, you won't regret it

Roberto Diaz Published on Google 1 year ago

Fantastic experience: Adrian isn’t just a barber—he feels like family and truly hands out blessings with every cut. From the moment you sit in his chair, you know you’re in good hands. He takes the time to understand exactly what you want and delivers with unmatched precision. Whether it’s a fresh fade, a smooth taper, or a new style, Adrian makes sure you leave feeling confident and looking your best. Beyond his incredible skills, he’s authentic, welcoming, and genuinely cares about his clients. Every visit feels less like a haircut and more like catching up with a close friend. If you’re looking for someone who treats you like family and leaves you feeling blessed, Adrian is the one.

Mark Block Published on Google 1 year ago

Fantastic experience: I had the pleasure of getting a haircut, beard trim, and lineup from Jerry, and I couldn’t be more impressed. He truly takes his time to perfect every detail, and his craft shines like that of an artist. The precision and care he puts into his work are unmatched. On top of that, Jerry’s great conversation made the experience even better. If you're looking for someone who’s passionate about their craft and delivers exceptional results, Jerry is the one to see!

Göktuğ Özdem Published on Google 1 year ago

Fantastic experience: Amazing customer service service Attention This barber is at least double the price compared to other places however the result was totally worth it. The quality is incomparable with others. Better hair artist, better Customer service, better Attention to detail and more Positive vibe plus Visky service. You can see the before and after photos Shout out to my hair engineer Alen ;) Amazing beard trim, appreciate it. Cheers

Matt Tenczar Published on Google 1 year ago

Fantastic experience: I had a great experience at this barbershop. At first I thought it was pretty expensive but by the time I was finished I became a member. The people are fantastic, the service is amazing and I lived being served a glass of whiskey while.my hair was being cut. In the end I had the best haircut I had in years. I am excited to go back next month.

Charlene Phan Published on Google 1 year ago

Fantastic experience: Love bringing my two little boys here! The shop is always clean, and it’s so easy to book an appointment online or just drop in. The barbers are super punctual, which means no waiting around—a huge plus for us. Janet is our go-to, and she’s amazing every time. Highly recommend!

Nikhil Kamthe Published on Google 1 year ago

Negative experience: While the salon’s reception, cleanliness, and atmosphere were positive, the barber, Alain, did not take the time to understand my preferences. He appeared rushed, leading to a result I’m not happy with. I plan to try again in the future with a different barber and will update my review accordingly.

Pallav Shah Published on Google 1 year ago

Fantastic experience: Janet is a great blend of humor and skill—a stylist who can turn my usual ‘I have no idea what I want, but not that’ into a cut that genuinely works for me. She helps organize the confusion in my head for the perfect haircut and does a pretty good job at it! Highly recommend!

Jason Benhaim Published on Google 1 year ago

Fantastic experience: Flew in to San Jose for a weekend of fancy events and came straight here for a beard trim, since I knew I’d be in photos and wanted the pros to handle my appearance for me. Luckily, this place is fairly close to the airport. Alain welcomed me warmly and put a whiskey in my hand right away, then got to work. Even touched up my hair just to be nice. I couldn’t imagine a better way to start my trip! If only I lived in San Jose, I’d be here all the time. Thanks, Alain!

Joseph Maestas Published on Google 1 year ago

Fantastic experience: First time going here was an amazing experience! This is the perfect salon for men, I felt pampered the whole time I was there. From the moment I walked in I felt like a valued customer. Before I even sat down I had a glass of whisky in my hands; It was the perfect tone setter. I opted to go for the haircut + facial and eyebrow wax. Now let me say that Janet and Sami did me right. Janet did my haircut and facial and she did an amazing job! I am very picky when it comes to my hair cuts but this might be one of the best haircuts I have ever gotten. Janet lined me up just right. The shampoo and head massage felt so nice. Not to mention how relaxing and refreshing the facial was. I would highly recommend adding that to your experience. It’s not girly to take care of your face! I feel like most men don’t take enough take care of their eyebrows. If that is you, you should book an eyebrow wax appointment with Sami. She was super quick and extremely welcoming. The warm wax felt very nice on my eyebrows and it didn’t hurt at all. I have been looking for a good barber for a long time now and I may have just found them! It is worth the money!

Luis Silva Published on Google 1 year ago

Fantastic experience: Great atmosphere and very pleasant environment. Would highly recommend their services. Janet was very attentive to detail and gave some great recommendations for hair styles. I will definitely be going back!!

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