Eastgate Barber & Beauty Shop
Information about Eastgate Barber & Beauty Shop
76541, Killeen
Opening hours
- sunday: 6h-19h
- monday: 6h-19h
- tuesday: 6h-19h
- wednesday: 6h-19h
- thursday: 6h-19h
- friday: 6h-19h
- saturday: 6h-19h
Men's Haircut starting @ $16. Family owned barber shop serving families in Greater Fort Hood area since the 70s.
Our comment from BarberSpot about Eastgate Barber & Beauty Shop:
Eastgate Barber & Beauty Shop is a well-regarded establishment offering a variety of hair services with a focus on military haircuts. Many customers praise the shop for its friendly staff and clean environment, creating a welcoming atmosphere for all. Reviews highlight the following aspects:
- Professional Service: The barbers are noted for their efficiency and skill, often delivering great haircuts quickly. Customers appreciate the no-wait experience and ability to receive a haircut without an appointment.
- Friendly Environment: The staff’s friendliness and willingness to listen to clients’ requests stand out. Many customers feel comfortable asking for adjustments during their haircut.
- Great Prices: At $16 for a standard haircut, the pricing is considered affordable. The shop also accepts various payment methods, including Apple Pay and debit cards, although they do not accept MasterCard.
On the downside, some customers have reported inconsistent experiences with certain barbers, mentioning issues with haircuts not matching their requests. Additionally, there have been complaints regarding customer service incidents related to payment requests post-haircut. Despite these issues, the overall sentiment reflects that Eastgate Barber & Beauty Shop strives to provide a quality service and addresses feedback from customers proactively.
Eastgate Barber & Beauty Shop: Reviews
Negative experience: UNQUALIFIED HAIR DRESSERS! I went there because of the high reviews, and I usually never complain but this time the lady butchered my hair extremely bad and the owner herself had to fix my hair as much she could. The owner apologized and gave me a free cut.
Hi Umair,
I am very sorry about the poor experience. We want our customers to leave the shop with a smile but sometimes we miss the mark. We would love for you to give us another try and we will do our best to meet your expectations.
-Owner
Negative experience: Don’t come at 6:45, they will be closed.. After calling in letting them know we were on our way, drove thirty minutes to get a cut!! Wasted our time and money..
Hi Dominique, I am very sorry about your experience. I understand how frustrating it can be after a long drive. I apologize for the miscommunication.
Fantastic experience: I went at 1115 on a Sunday. No wait time and the lady did a great job!
Fantastic experience: I have been here on numerous occasions and have never been disappointed thus far. The staff is always ready to seat you down and listen to your request. I have had to asked them to touch up certain things and not once has anyone been upset for doing so. That speaks volume about them. The price has been $16, for the most common male haircut. $13 more if you ask for a bear cut as well. Best and faster to pay in cash, they do accept Apple pay, visa and perhaps all wireless payment. I do know they do not accept Master Card. Hope you all enjoy your haircut as I do.
Negative experience: So I went here today, my middle Child got a haircut by a woman named Sim. I attempted to stop her multiple times. She messed up his hairline and pushed it back so now he has an extreme huge forehead. I tried to let her know she was doing it incorrect and he was supposed to get a medium shadow fade I'm not sure what she gave him. There was nothing faded at all. He was extremely unhappy with his haircut. Nearly got in the car and cried. As you seen the picture posted below, his hairline has multiple inventions and then there's a area he's missing here and due to her continuously, pushing it further and further back i'm not saying this is a bad place however this barber Did not do a great job my children will not go to her next time.
Hi Crystal,
I am very sorry about the poor service you received. I appreciate your feedback and I will be sure to address the issue with the barbers so it won't happen again.
-Owner
Fantastic experience: Quick, professional, and friendly. That is the experience which I received when I went in for a fade.
Fantastic experience: Quiet place and good price for hair cuts, Ms. Kim is great.
Negative experience: Very rude, wanted to go and wash my face but the lady said pay first then you can go, keeper my phone till I get back to pay. Very very pour costumer service. Never try this location again.
Hi Zeke, I am sorry for your experience. Our policy requires payment after services are completed for security reasons because we've had customers who leave without paying saying they need to use the restroom or get something from the car. We apologize if this was handled in a way that felt disrespectful and will work to improve it.
Fantastic experience: Always great haircuts and friendly staff
Positive experience: They did a good job on my son's hair cut just wasn't expecting to pay 35 dollars for a hair cut and shampoo
Fantastic experience: Great hair cut at a reasonable price. You also can pay with your card and no appointments required.
Fantastic experience: Probably the most relaxing place in Killeen. I loved my haircut and it was quick. Definitely recommend this place.
Fantastic experience: Mrs Lee is an awesome barber. I went in thinking I was going to get a normal military haircut. She also cleaned up my hairline, mustache, and goatee. She even did a hot towel treatment. She offered to use a straight razor on my haircut (which I do normally prefer), but I didn't have the time. She was very quick, polite, and awesome to talk to. I highly recommend you give this barber shop a chance. I promise you will not be disappointed. They are very reasonably priced for everything you are getting. Great job and thank you very much Mrs. Lee.
Fantastic experience: Best place to cut your hair and can't beat the price. Love the people here. Very friendly.
Fantastic experience: Been going here for 2 years now, never had a messed up cut, never had to wait longer than a few minutes, and always leave with a couple pieces of candy. Nothing can beat that, especially for the low price.
Fantastic experience: Skin tight medium fade and a line up. Cost $16, but I give a $4 tip every time I go. I have tried 4 different ladies at this barber shop, and they are all good.
Fantastic experience: Quick haircut, done well, for a reasonable price!
Fantastic experience: Excellence service. I like their proficiency of cutting hair. Highly recommended.
Fantastic experience: Shop is awesome in terms of everything, they are super awesome for their service. I will recommend to come everyone here for your hair cut. Best price $16… Thank you
Fantastic experience: Best Barber Shop in Killeen!! Highly Recommend!! Friendly Staff and Great Service!!
Fantastic experience: This is my favorite place to get a haircut. Everyone is always nice, professional, and super clean. Best price in town and always available!
Fantastic experience: I had recently received a bad haircut but I came here to and they fixed it the people are very friendly and the price is great as well ($16) definitely coming here again.
Fantastic experience: Absolutely great place. I always take my grandfather here and they are great to him and treat like family when coming in. Highly recommend and right by the east gate
Negative experience: I WILL NEVER COME BACK. I’ll support someone else’s business. BE CAREFUL of leaving anything here like your phone. I religiously came here every 2 weeks for 2+ years. They’re quick, do a decent job. For $16, nah. There’s a shop a couple blocks down that offers the same cut for $13. Anyways, I swung by for a cut but I made the mistake of accidentally leaving my phone. I picked it up. One of the ladies stopped me and said “you know, in Korea, when someone finds your phone, you pay them 10%. I’m serious.” I mean… I get it… but at the very same time, I support your business religiously AND leave 25% tip, every single time, when realistically, I don’t have to. It’s optional. Every dollar I make as an E-4 is accounted for… I wish I could leave an extra $2-5 dollars for a “finders fee” but I really can’t. And as a reminder… we aren’t in Korea…
Hi RJ, I am sorry to hear about what happened. I will be sure to find out what happened. I am 100% sure that she was just kidding because you are a regular. We've never charged nor expected compensation for returning lost items at the shop. There is no such rule in Korea and I hope you give us a try once again. Again sorry about what you experienced at the shop.
Fantastic experience: I've been coming here for years. The ladies here know how to cut hair very good and I never need a second look in the mirror. They get the haircut done right the first time. There's never a long wait and they are very nice here.
Thank you for the kind review! We appreciate your business.
Negative experience: I asked for her to even my sons hair out and for a medium fade, neither of which she did. Her excuse was his hair needs to grow. In order for his hair to grow , it needs to be even…. She also nicked him in several different places. Will never be going back.
Hey Amber, sorry to hear about your rough experience. We usually do a great job with the little ones, but it looks like this time wasn’t one of those moments.
Fantastic experience: I have been here at fort Cavazos for three years and I have came to eastgate barber and Beauty every time I needed a haircut they have been vary kind and respectful but most importantly the price is only 16 dollars for the best haircuts in Texas!
Thank you for the great review! We appreciate your business.
Fantastic experience: Very professionally do there job and very good prices. Thanks EJ you did a very good job.
Fantastic experience: Very good prices and they do a great job with cutting your hair. I highly recommend choosing them.
Fantastic experience: The ladies were very sweet, informed me of the proper haircut to fit regulations, I came back the same day and didn't charge me
Fantastic experience: Great haircuts, virtually no wait time, awesome hours!! Highly recommend!
Fantastic experience: Very great service, friendly and very professional. I recommend this barbershop to every soldier out here…
Fantastic experience: These ladies are always quick and ready to cut my hair. Military style cut. Easy and fast! $16 male cuts
Fantastic experience: Very good and kind barbershop. Barbers are nice and they have very good prices for haircuts.
Fantastic experience: They are so generous. I walked up at 7:06pm not knowing they close at 7pm and they said no come in we’ll take care of you. They did a really good job in a short time as well! Very professional and heartfelt for their customers would recommend coming here to get your haircut
Fantastic experience: These lovely ladies know exactly what they are doing and will give you what you ask for. Highly recommend!!
Fantastic experience: Hesitantly brought my 18-month old for a haircut and they were amazing with him. His haircut was perfect, they were patient and accommodating, and we were in and out in less than 20 mins on a Sunday afternoon. My husband, son, and nephew all got haircuts during that time. They also have the best price we’ve seen anywhere in the area.
Hi Yazmin. We appreciate your business and thanks for bringing your family in. Come back and see us when your family needs a haircut and we will take a good care of you.
Fantastic experience: Nice service and very friendly workers. Very clean and no waiting time. MO #1 was amazing.
Fantastic experience: The ladies here are experts. I always appreciate someone who knows the right questions to ask to get you the style you want. The service is also impeccable and they definitely deliver the total package for the price.
Negative experience: I went in for just a mid fade nothing on the top I even confirmed whit the lady and she said okay we talked for a bit I explained that I was trying to grow my hair out so there wouldn’t be any confusion and still she cut the top down with out saying anything left the middle part long and ruined my hair completely and I didn’t get a skin fade as I asked for in the first place
Hi Frankie, I am really sorry to hear this happened. We always try to get every cut just right, so I understand how frustrating this must be. We’d love to make it right—feel free to stop by or reach out, and we’ll do what we can to fix it. Thanks for letting us know, and we appreciate the feedback!
Negative experience: Asked to get a typical haircut and showed a picture to make sure the lady understood. She immediately told me it was going to be an additional $4 because my hair was too long. My hair was about 5 inches at the longest. The sign says $16 and no where on it says there’s an up charge for hair being too long. Of course the lady tries to butter you up and asks for a tip. What kind of place does this? I’m posting this the day after because I found a patch of hair behind my ear she completely missed. I’d say 10-20 strands of hair just hanging out there. I know this isn’t Fayetteville, NC where $11 will get you a great haircut with a neck and shoulder massage included, but this is just crazy. Haircut overall quality was 3/10. 5/10 if the hair behind the ears was cut but that’s kind of not forgivable. Never going back to this place.
Hi Andrew, thanks for your feedback! Our haircuts start at $16, with most standard cuts at that price. Longer hair takes more time and effort, so there’s an extra charge for that. Tipping is always optional, and we’re sorry if it felt like there was any pressure. We appreciate you bringing this to our attention and will make sure to address it. Thanks again!
Fantastic experience: Great price, quick service and very clean military cuts
Thanks Troy. Come see us again when you need a haircut.
Fantastic experience: Eastgate Barber & Beauty Shop is a fantastic place to get a haircut! My husband and three sons have been there twice now, and we've been consistently impressed. The staff is incredibly friendly and welcoming, and they do a wonderful job with the haircuts. What really stands out to me is their patience and understanding, especially with my youngest son who is on the autism spectrum. One of the stylists was absolutely amazing with him. She was so gentle and understanding, and even used a hose attachment on her clippers to minimize the noise, which was a huge help. She made the whole experience so much less stressful for him, and for me! Beyond their excellent service, they're also very efficient. We're in and out quickly, which is a huge plus for a busy family. And they're happy to make adjustments – my husband got his hair cut today and they were happy to take off a bit more when he asked. We've found our go-to barbershop and will definitely be back to Eastgate!
Hi Kari. Thank you for being our customer and thanks for sharing your experience. Our barbers do read the reviews and I am sure they are touched as well. Have a blessed day.
Fantastic experience: Best place to get military haircuts. I went every Thursday for four years while stationed at Cavazos. All the ladies are very nice and do a great job, I always preferred Mo as she always enjoyed conversation. 100% recommend to all service members.
Hi Lukas. Thanks for being an awesome client during your time at Cavazos. We wish you the best and many blessings.
Positive experience: They gave me a lolipop and did a good job on my haircut. No surprises on line ups or anything
Negative experience: I asked for a medium skin fade and she immediately shaved half of my head. Had to sit and endure the feeling knowing it was insanely high. Then I go to leave and she doesn't sanitize my head. Same woman, second time she's destroyed my hair to the point I want to just shave it off. No other bad cuts from anyone but her. Avoid the blonde woman when you first walk in.
Hi Nathan. I am sorry to hear about your experience. There are many things we could’ve done better. Thanks for sharing your experience and we will do better in the future.
Fantastic experience: I haven't been back in the area in years, these are the same ladies, same shop, doing great haircuts!
Positive experience: A very affordable in regulation haircut, but the symmetry and attention to detail was lacking with clear differences between left and right sides. Most noticeable was the trimmer lines carving a right angle into the left side and leaving the right side with a good fade. They were incredibly fast from start to finish in 15 minutes and all of the staff were friendly as well. Overall a fine and affordable place if you need a haircut right now but not the place to go for a haircut before an important event.
Hi Dylan, thanks for the feedback. I’m sorry to hear the haircut didn’t meet your expectations. We aim for great quality and detail, and it sounds like we missed the mark this time. I appreciate your comments about our speed and friendliness, and I’ll make sure to address the issues you mentioned with our team. We hope to do better for you in the future!
Fantastic experience: This is the best barbershop in the area. Affordable, short wait time, and always good service. I live in copperas cove and I will drive all the way there to get my haircut. I won’t go anywhere else. It’s nice having a trustworthy barber shop where you know you will get consistently good service. Plus, they give you candy after the haircut every time. They are experts at giving military haircuts too.
Thank you so much for the kind words! We’re glad to hear you’re happy with our service and that you find the drive from Copperas Cove worthwhile. It’s great to know our barbers and the little extras like the candy make a difference. We appreciate your loyalty and look forward to seeing you again soon!
Fantastic experience: Great haircuts for an amazing price! Friendly staff, very timely, and experienced barbers. My fades don’t look like they just put a bowl on my head and shaved around it.
Thanks a lot for the great review Nik! We’re glad you’re happy with the haircuts and our prices. It’s awesome to hear that our barbers are getting your fades just right. We look forward to your next visit!
Fantastic experience: Visiting town and got a haircut here. Great cut great price and so friendly. Outstanding!
Hi Rich, thanks for the awesome feedback! We’re glad to hear that you had a great experience while you were in town. Hope to see you again next time you’re in town!
Fantastic experience: Great service! Best price in town! Lowest price in town! Lovely experienced ladies! Very very nice! Highly recommended!
Thanks so much for the amazing review! We’re glad you enjoyed the service and found us to be the best value in town. We appreciate your kind words and recommendation!
Fantastic experience: Great ladies super sweet. great prices for a very good haircut quick and easy for all ages
Fantastic experience: They so experienced barbers and professionals. Very friendly as well, best price in town.
Fantastic experience: I go to this barber shop all the time. They have the lost price for a cut, the ladies are super friendly, you get candy after you get your hair cut all the time. I’ve never had a bad experience here.
Fantastic experience: Mo was amazing with my son. They were all friendly and even gave us tips on how to style his hair later. Will definitely be coming back!
Fantastic experience: Excellent service. I always get my haircut here twice a month
Fantastic experience: Very nice staff, tremendous prices, and an attention to detail that would only be expected for a haircut of triple the price. Will definitely be coming back.
Thank you for your kind words Simon! We appreciate your business.
Fantastic experience: Sweet and professional barbers here. Prices are great.I prefer taking my kids here than anywhere else.
Thank you for leaving us a 5-star review! We really appreciate you bringing your family to our shop.
Fantastic experience: Just $16 for a haircut at the time of this review. The ladies working in there were pleasant and gave me a quality haircut. Will definitely return while deployed to fort Havazos.
Thank you for leaving us a 5-star review! We really appreciate your kind review.
Fantastic experience: Great barber shop! Never been disappointed! Great bunch of ladies, that are very good at what they do! I even take my daughter there, and she loves them.
Hi Aaron, thanks for the review! We appreciate you being our VIP customer.
Fantastic experience: Awesome and affordable place for a great haircut , been going here for 1.5 years and I’ll miss this place as I retire to Florida
Thank you for leaving us a 5-star review! We really appreciate your kind review. We are very sorry to hear that you will be moving. We wish you the best in the next leg of your journey!
Positive experience: $16 cuts. I have never had to wait. Located just outside two military gates. I have always left satisfied with my haircut. Medium fade with #3 on top. Followed with a shave.
Thanks for the review Todd. We appreciate you being our customer. Have a Merry Christmas!
Fantastic experience: Been coming here since 1999...experts in the military cut and modern styles. Always a smile and friendly...and complimentary sweets before you leave!
Thank you for being our VIP customer. We really appreciate your kind review.
Positive experience: This is my kind of barber shop. They have in and out service. Im not a fan of a barber that takes 45 minutes to do a 5 minute haircut. I didnt get my ears talked off, i got the cut i wanted, quickly and at a fair price. If thats your style, this is your place.
We are happy to hear about your experience! Come see us again soon when you need to freshen up!
Fantastic experience: Great service! The Staff are so friendly and provide great haircuts at a good price!
We appreciate you coming to see us. Hope you visit us again soon.
Negative experience: It’s mind blowing to me how something so simple as a low skin bald fade can become a mid/high fade so fast. As soon as I sat down I knew I was in trouble by asking the lady if she used shears and soon as I told her how much off the top she started cutting with no water. That’s a no go my friend now my hair more lopsided than the cowboys offense. I asked her why she didn’t use water and she said am I mad I said no. Then I told her you’re suppose to use water but it’s cool do you she said it’ll still look good. So I sat there and I noticed she started speaking to her lil friend in Korean or something. I asked what are they talking about and she didn’t tell me and her friend asked me what do I do. I said I’m a barber I been cutting for 4 years. She said oh well she’s been cutting for 40. I said that means nothing when y’all rush the haircuts and don’t go for quality. So she said I should probably train her then I said yea I really should and I said don’t worry I’ll fix it when I get home. Got home and couldn’t glue all the hair she chopped off back on. You want quality this not the place. If you don’t care then go for it.
Sorry to hear about your bad experience. We will do better.
Fantastic experience: Love this place. It's the only place I trust with my hair. As always, with every visit, I got a quality haircut. The employees are always so nice, respectful, and make great conversation while working. I can tell they work hard to make their customers feel comfortable. There's a reason they've been in business for 30+ years, and it's because they do great work, for a cheaper price than most places out there. Also an incredibly convenient location too, right outside of base.
Hi Brandon! Thank you for being an awesome customer! We appreciate you.
Positive experience: Been coming to this place for a while and it’s hit or miss. If you’re Military and like that “SKIN” fade CSM high and tight, then you’ll be ok here. I like my hair a bit longer, pushing Army regs but staying within….kinda like those Aviation “flyboys” down at the flight line. So, I usually get a cut every week or two. I’ve had my hair cut by almost everyone in there except the old Korean guy. Ive gotten some good haircuts and I’ve gotten some bad ones but not so bad I wouldn’t come back………… To wrap it up, this place caters to the Military and our “MILITARY” style haircuts, any other style is 50-50, imo.
Thanks for the review! Most of our barbers have 30 years of experience. I would suggest you pick your favorite barber and choose your barber when you come in. Thanks for your business! We appreciate it.
Fantastic experience: Best prices around and the haircuts are on point. I wish there was an option to rinse the clipper hair, but otherwise, outstanding experience for a great price.
Hi Dan. We appreciate you being our customer. I will raise your concern to our barbers.
Fantastic experience: As a guy I'm very particular about my hair, but Susie did a really good job! Lot's of compliments.
Thanks Matthew. She’s been cutting hair for 30+ years so she’s pretty good :) All of our barbers have a lot of experience as well. We appreciate your business!
Negative experience: CUSTOMERS BEWARE Asked for a medium skin fade and the hair tips. The hairdresser started shaving vigorously on the same spot until a tag of flesh was pulled along with a couple of bloody scratches from to where she stated that it was the type of shampoo I used (which should have nothing to do with a blade cutting through hair) avoiding all responsibility. upon checkout she told me that Im hood to go without giving me a receipt. The wounds were never disinfected End result was a pushed back hairline, permanent scarring and the worry of this having to happen to anyone else because of someone’s negligence and lack of practice.
Hi. I am very sorry to hear about what happened. This should not have happened. I had brought this review up with manager, I will follow up and make sure sure it doesn’t happen again.
Fantastic experience: Recommend getting your haircut done here especially if you're in the military. Price is affordable. If you like your haircut done right this is the place. They know the military standards.
Hi Maxen, thank you for your kind review! We appreciate you!
Fantastic experience: Love this place... Very nice and did a great job
Thank you for a wonderful review! Hope you visit us again soon.
Fantastic experience: I have been using east Gate Barber Shop for 6 years. It’s a great shop that is always clean. They have great hours and always have the right number of barbers ready to handle the flow of traffic coming in. There is never a long wait. I always go to Lee’s chair because she is experienced and consistent with my haircut, she is very kind….and FAST.
Hi Dewayne. Thanks for your kind review. We appreciate you being our loyal customer. Thumbs up!
Fantastic experience: Everyone's so nice. Prices are great and they do a great job with hair cuts. They have done my whole family's hair cut and it looks great. Oh and you get candy afterward even the adults. I'm all for free candy.
Hi Trish. We really appreciate your kind review. We take great care stocking up on various candies our customers enjoy :)
Fantastic experience: Been coming to this barber shop since '95. I come and go from Killeen every few years but this place is always here. Always clean and never a long wait. Would recommend.
Thank you very much for the kind review Charles! We appreciate you being our VIP customer.
Fantastic experience: These ladies works 7 days a week. They're Koreans. Very nice & gentle. My husband had hair cut & bear trim. She did it the way he wants it.
Hi Yurika. Thanks for the awesome review. Yes they are definitely dedicated and hardworking. Glad your husband liked the service. Come see us again soon!
Fantastic experience: Been going here 25+ years fast and great hair cuts. Update for 9 May 2020, finally was able to get a hair cut today. Everything went great, you go in the front door and out the side, Most Chairs have been removed so just a few to keep distance for safety. Was glad to see Ms Lee and all the Employees were doing great and in a very good mood for being out for 2 months. If you need a haircut they are open for business.
Hello David. We are so grateful to have you as our customer all these years. We are working hard to continue to improve and provide an exceptional service. Please let us know if there is anything we can do for you!
Negative experience: It is a friendly place and you do not have to wait too long for a haircut. They give a neck massage but I am not sure if they have any certification for it. I disapproved this practice because I think that professional business have to have certificates for all services. I didn't see if employees have any of them. My husband goes all the time here and I do not like his haircuts. Sometimes it has some oopps but he doesn't see it.
First of all we appreciate your business. In regards to certification being required for massages, all Texas licensed barbers are trained and certified to perform scalp, facial, neck, arms, and shoulder massages. (Texas Barbering Law, Sec. 1601.002). Massages are also voluntary and clients can refuse. We would be glad to fix any problems that you may notice on your husband's haircut and we would love you to continue to do business with us. I would also very much appreciate it if you could kindly reconsider your 1-star rating. Thank you.
Fantastic experience: Came in they were super nice and welcoming. I asked for a medium skin fade with a hard part the barber did an amazing job and made sure it up to perfection, I highly recommend this barber shop, to anyone who wants a high quality cut with such welcoming people.
We appreciate you coming in and giving us a chance to serve you. Please come back and see us soon. Thank you!
Negative experience: Most of the barbers are good. But there is one barber in particular that rushes through all of her cuts. Every time I’m unlucky enough To get this barber, I ask for a fade….. she does not fade. She always leave a solid patchy line around my head. Incase you’re wondering which one it is, don’t sit in the far left chair….
Hi Justin, I am very sorry to hear that. You are always welcome to select your barber or refuse a barber. We want to make sure you get a nice haircut that you deserve. Come see us soon and feel free to go to your favorite barber for your next cut. Thanks for being an awesome customer.
Positive experience: Very nice people. Great location if you work on post and want a "High & Tight". If you want anything other than a "High & Tight", or ask for anything other than a "High and Tight" you are still likely to receive some variant of a "High & Tight". Shop with confidence if you look good with a "High and Tight"!
Hi Johnny. We appreciate having you as our customer and also your honest review. I am sorry to hear that you weren't completely satisfied with your haircut. You definitely deserve the haircut you wanted and I will make sure to address this with all of our barbers so it won't happen again. Please give us another chance and we will make it right.
Fantastic experience: I have been coming here for the last 3 years. I go to Lee every time and she has always given me the best expierence and best haircut in the area, but their hair cut prices have gone up. Even though they have raised their prices up several times over the time I have been going here, I still give them a 5 star review because they really do give great haircuts.
Hi Leonard, we really appreciate your review. Thanks for being our loyal customer and we will continue to do our best to offer top quality service at best prices in town. Please do not hesitate to let us know how we can improve. I will also let Ms. Lee about your glowing review. She will appreciate that very much.
Fantastic experience: My husband has been going here since 1980's. He won't go anywhere else. He loves how great they cut his hair.
Thank you for such an awesome review. We appreciate you being our loyal customer all these years. Thumbs up!!!
Negative experience: It took 37 seconds to destroy my hair. My hard part looks like Ray Charles or Helen Keller did it. My take a quarter of a inch off the top turned to a inch and a half and “skin fade” apparently means drag a cheap disposable .99 cent 2 blade razor all over my head as fast as humanly possible.
Hey Tyler, I am sorry that you weren't satisfied with your haircut. Our customers deserve the best haircut and I will be sure to address your haircut with our workers. Please give us another try and we will make it right.
Fantastic experience: Ladies and Gentlemen these are hands down the best barbers I've ever been to in years!!! I showed them a picture of the hair style I wanted and they went above and beyond!! I will only being coming here from now on!! And when it came to masks they were on point! I felt amazing walking out!!
Thanks Daniel! We appreciate you trying us out and glad you like your new hairstyle.
Negative experience: I asked for a low taped ball fade. One side low one side high... It was done super on one side and the other I have to now somehow correct to make even as it should have been. I went to them on a Sunday being new to the city. Very pushy snappy barber and asked for tip and requested tip from me. Thumbs down! Kyong was the barber!
Hi Dairio, I am very sorry to hear about what happened. First of all, we will fix your hair at no cost if you could give us a chance to make things right. Please ask for Susie and she'll take care of you. I will also address what happened with our barbers so that this doesn't happen again. Again, I apologize and hope we can earn your business. Thanks. -Owner
Fantastic experience: Fast friendly service. Been over a year since I got my haircut here. They did an excellent job on myself and my son.
Thank you for the review. We really appreciate your business. Have a wonderful day.
Fantastic experience: First of all, the business looks super nice and clean on the inside, you will be suprised vs how the outside looks. The workers there are extremely nice. The lady who cut my hair was extremely nice. Gave me and my wife lollipops . As for the haircut itself, I got a military cut. It was basically what i wanted it to be, and well worth the 12 dollars they ask for considering you get a razor shave, hot towel, and alcohol to disinfect your hair, not to mention their service is extremely fast. 100% worth the extra two dollars over the on post barbers.
Thank you for the kind review. Stay safe and healthy! :)
Fantastic experience: They’re very nice here and always give me a great haircut! I’d definitely recommend coming here.
Thank you Daniel. We appreciate your kind review.
Fantastic experience: Great barbershop. Staff is courteous and very efficient. I've been coming here since 2002 when I was in the military and even years after I got out. Highly recommended.
We appreciate your service and being a loyal customer through the years. You are the best!
Fantastic experience: No wait, friendly staff. Great hair cut, amazing price. So glad my husband now has an affordable barber shop to go to regularly!
Thanks for the kind review, Shammah. We appreciate all feedback. We look forward to seeing you again soon!
Fantastic experience: Choose your barber. I haven't had haircuts from all of them, but Lee and Nana have given me great haircuts. Always have a great experience coming here.
Thank you for the kind review. We appreciate all feedback and please let us know if there is anything that we can do to improve our service.
Fantastic experience: I have been going to this shop for Haircuts since I was in High school. Since 1988...Since the year 2000 Mrs Suzie has been my barber. They are great!
We appreciate you being our VIP customer. We are very blessed to have you as our customer through the years. We are always working to improve and provide an awesome service. Thanks a lot!
Negative experience: I came to eastgate and got my haircut today! I asked the lady how much it will be she said 12! When she finished I was not satisfied at all and I went to pay she told me 22! I paid 22 and went to my car! She then followed me to my car and said I am supposed to give a tip! This the worse haircut I have ever had
Hi Frankie, thanks for the feedback. I am the manager here and I would like to apologize for the bad experience you had at our barbershop. We want to keep your business so please come see us again and we will make it right. Your next haircut is on us and ask for Susie. As for the pricing, our regular haircut service costs $12 and beard/mustache shave/trim is extra. You received a haircut & a hot shave that is why the price came out to be $22. While tipping is not required we do appreciate any tips for our hard work. However, our employee was in the wrong to ask you to tip her and I would be personally addressing the issue with her directly.
Fantastic experience: No wait when I went without an appointment. They did a great got and did it quickly. The stylists were very friendly. My favorite place in Killeen for haircut.
Thanks for the review! We have plenty of professional barbers here to provide you with an awesome haircut. Come see us again soon!
Fantastic experience: Fast haircuts with most of the time no wait. Sometimes you have to be very specific as to what you want but as long as you are the ladies are very great. My girls love getting the suckers from there haha
Thanks for coming to see us. We are glad that our lollipops are very popular with kids and adults. :)
Fantastic experience: Awesome and professional service! Clean, fast, friendly, huge parking lot. After haircut they always use hot sanitation towels. Great place to get your haircut!
Negative experience: NO attention to detail.. I have brought my son here a few times and there's always hairs left that havent even been cut.. not too mention the lineup.. My son is 4 and he sits completely still so when I got up to check before she finished I made sure to point out that the line up on the left and right side didnt even match. The lady said she would fix it and idk what she thought she did but it just made things worse. Not planning on going back.
Hi Klaire. I am sorry to hear that you weren’t satisfied with your son’s haircut. We really strive to make sure all of our clients are satisfied and do what we can to fix it. If you bring him in we will be glad to fix it free of charge. I apologize for the inconvenience.
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